Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Service Department Recently I had a noise in the Nissan Pickup that I couldn't determine the problem. Upon talking to Kathy she said bring it on over. I took the truck Recently I had a noise in the Nissan Pickup that I couldn't determine the problem. Upon talking to Kathy she said bring it on over. I took the truck over and they fixed the problem. I feel that Kathy, Pamela, and Bill offer the best service department over the state of Kentucky. That's why I continue driving Nissan products. More
Good service even fed us lunch. We saved a few thousand on our new car and they gave us top dollar on our trade (800$ more) than our local Nissan dealer. even fed us lunch. We saved a few thousand on our new car and they gave us top dollar on our trade (800$ more) than our local Nissan dealer. More
I bought a brand new Rogue! I couldn't have been more pleased with our salesman Kyle, he was very knowledgeable about Nissan vehicles and was patient in helping me choose my car! I couldn't have been more pleased with our salesman Kyle, he was very knowledgeable about Nissan vehicles and was patient in helping me choose my car! More
Very easy to work with. Second vehicle purchase from Gates, and this was just as good as the first time. Everything was done to our satisfaction, and done fairly. Felt like e Second vehicle purchase from Gates, and this was just as good as the first time. Everything was done to our satisfaction, and done fairly. Felt like everyone at the dealership went out of their way to make you feel satisfied. More
Very knowledgeable, extremely responsive. I purchased a used vehicle through Gates. So far it's been absolutely fantastic. The agents were very nice, and when I inquired about the car over the I purchased a used vehicle through Gates. So far it's been absolutely fantastic. The agents were very nice, and when I inquired about the car over the internet, I got a response in just a few hours. They were very open and willing to communicate. They answered all of my questions. The car buying hassle was significantly less than I was anticipating. I would definitely recommend them to a friend or family member. More
Completely Satisfied I was and have always been completely satisfied with the service I receive! The staff are always very friendly and accommodating! I couldn’t ask for I was and have always been completely satisfied with the service I receive! The staff are always very friendly and accommodating! I couldn’t ask for anything better! More
Buying a car Michael was very friendly and answered all our questions. We were looking for a SUV and Michael was very knowledgeable of Nissan’s line of SUVs and he Michael was very friendly and answered all our questions. We were looking for a SUV and Michael was very knowledgeable of Nissan’s line of SUVs and helped us make our choice. We will recommend Michael to anyone looking to purchase a vehicle. More
Titan service Pamela done a great job of keeping me informed about the work going on with my Titan. We had a question about the truck and Bill took the time out of Pamela done a great job of keeping me informed about the work going on with my Titan. We had a question about the truck and Bill took the time out of a busy day to come and talk with me about it. As usual Gates service department puts the customer first. More
Great Kathy is always helpful. Goes above and beyond!! Thanks Kathy!! Austin was great to work with. He was very patient in explainingthings about my n Kathy is always helpful. Goes above and beyond!! Thanks Kathy!! Austin was great to work with. He was very patient in explainingthings about my new vehicle More
smooth and easy new car purchase I did some research online for new cars and at local dealerships. I visited Gates Nissan with a particular car in mind. Michael Statham greeted me a I did some research online for new cars and at local dealerships. I visited Gates Nissan with a particular car in mind. Michael Statham greeted me and was able to read the info I had brought in from my cell phone and quickly had the keys to the car. We drove the car, discussed what was missing that I wanted (light color interior) and took a test drive. I drove the car home to get input from my wife. We returned to the dealership to see a similar car with the light interior that my wife wanted. My wife drove the car, liked everything about it including our salesman Michael. Michael explained discounts and rebates available and our options to purchase, as well as good information about our car of choice, Nissan Corp and the Gates dealership. I returned the next day to arrange purchase of the car and to pick up the car at my convenience a couple of days later. All went well, when we arrived to pick up the car, Michael greeted us and explained to us the car's features as well and customizing some of the setting for us. We drove away happy campers, with the car, with the salesman Michael and with the dealership. More