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Gates Nissan
Richmond, KY
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,078 reviews
February 16, 2019
Fantastic Customer Service-Bought Murano! We had been looking for a Murano with few miles. The customer service that Austin Mikel offered was exceptional. We had been to other dealers around We had been looking for a Murano with few miles. The customer service that Austin Mikel offered was exceptional. We had been to other dealers around 2 states and we drove the distance to buy from Austin because he put in the time to ask the right questions and provided us the feedback we needed on the vehicle we ended up purchasing. He made the whole experience worth the effort. We appreciate everyone we worked with at Gates Nissan! The Risingers More
by Risinger
Employees Worked With
Nick, Management, Austin Mikel
February 15, 2019
Awesome experience The experience buying my car was nearly painless, except for the payment. (Lol) Michael was very helpful and thorough in explaining everything with th The experience buying my car was nearly painless, except for the payment. (Lol) Michael was very helpful and thorough in explaining everything with the car. He tried to help in any way possible. More
by waconurselynn
February 14, 2019
service dept I bought my car here and ALWAYS have it serviced here. These people are so nice and I love the way they come out to the waiting area to explain any l I bought my car here and ALWAYS have it serviced here. These people are so nice and I love the way they come out to the waiting area to explain any little thing that needs to be done. Excellent! Kathy and Pam are wonderful ladies and an asset to this company. More
by ritasjuke
Employees Worked With
Other Employees :
The lady where you pay your bill is also wonderful, Pamela Thompson
February 13, 2019
Good Job Had me in and out very fast and took care of my car.She was very nice.Good Job.I am a car buyer and do not work for any dealer. Had me in and out very fast and took care of my car.She was very nice.Good Job.I am a car buyer and do not work for any dealer. More
by rehalcomb
Employees Worked With
Pamela Thompson
February 13, 2019
Great job Gates Nissan. Recently used the service department here and received outstanding service from the whole team. Great dealership. They believe in helping you in any Recently used the service department here and received outstanding service from the whole team. Great dealership. They believe in helping you in anyway they can. Thanks Kathy for all you did. More
by lawatts
Employees Worked With
February 13, 2019
Gates Nissan Service This service group show that they really care and just not out for the dollars. I know what to expect when I come to their shop. The new girl "Andrea" This service group show that they really care and just not out for the dollars. I know what to expect when I come to their shop. The new girl "Andrea" did a great job. I will never forget the time that Pamela went out of her way to help us, something she did not have to do. More
by naskaf
February 12, 2019
Always a wonderful experience Always greeted with a smile. NEVER try to sell you something you don’t need. Kathy and Pamela are the best! Thank you, thank you! Always greeted with a smile. NEVER try to sell you something you don’t need. Kathy and Pamela are the best! Thank you, thank you! More
by Kydaltongang
February 07, 2019
Good service My time in and out was only 30 minutes for an oil change. They did not try to up sell me on any additional services or products. My time in and out was only 30 minutes for an oil change. They did not try to up sell me on any additional services or products. More
by TCOTT
Employees Worked With
February 04, 2019
Friendly service! Appreciate the friendly service and knowledge Austin Mikel provided when my husband and I purchased a 2018 Nissan Murano. We would definitely recomme Appreciate the friendly service and knowledge Austin Mikel provided when my husband and I purchased a 2018 Nissan Murano. We would definitely recommend him and Gates Nissan to any friends or family looking to purchase a vehicle. More
by Kmcaudill
Employees Worked With
Austin Mikel
February 04, 2019
Bought a Nissan Rougue Michael was a professional. Was very informative. Michael was friendly. He explain all the details. Was just all around great sales person. I would de Michael was a professional. Was very informative. Michael was friendly. He explain all the details. Was just all around great sales person. I would def recommend him. Thanks for a great experience. More
by kcecil
Employees Worked With
