Back

Gates Nissan

Richmond, KY

4.9
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
Contact Dealership

4098 Atwood Drive

Richmond, KY

40475

Directions

By Type

Showing 1,078 reviews

March 05, 2019

Excellent The whole team I worked with was amazing!! Definitely will continue to buy from here, exactly what I wanted, above and beyond to help me. More

by Becky75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wells , Keirstyn Yocum
Mar 06, 2019 -

Gates Nissan responded

This is so great to hear! Thank you so very much! We're so pleased to hear your experience was amazing! Please don't hesitate to reach out to us if you need anything! Thank you for trusting Gates Nissan!

March 05, 2019

purchased used car Quick reply to email. Gates Nissan do what they say they will do! Excellent service department! Sales Department & Finance Department are not high p More

by Queen1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt , Keirstyn Yocum
Mar 06, 2019 -

Gates Nissan responded

Thank you so much for sharing with us! We so appreciate your kind words and feedback!

March 04, 2019

Thrilled and will be back! Over the weekend my wife and I leased another new Nissan Rogue from Gates Nissan and we could not be happier. Scott Witt and his team were absolutely More

by Scriv13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Baker, Keirstyn Yocum
Mar 07, 2019 -

Gates Nissan responded

Thank you so much for your continued trust in us and the team at Gates Nissan! We can't express our sincerest regards enough for your continued business! We hope you enjoy your new Nissan Rogue!

March 03, 2019

Service Both Kathy and Pam are always friendly and willing to answer any questions or get the answer. Makes you feel welcome. Great job to both. More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
Mar 06, 2019 -

Gates Nissan responded

Thank you so much! Kathy and Pam are very special to us! Thank you for taking time to share your feedback with us!

March 01, 2019

Came in for a oil change They got me right in without a appointment. The service was great she showed me to the waiting room it was a really good first time experience. I will More

by Dennie859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Gates Nissan responded

Thank you very much for sharing your first service experience with us! We're so pleased to have you be a part of our Gates Nissan family. Please don't hesitate to reach out to us if you need anything!

February 28, 2019

Very pleased! Everyone I worked with was extremely nice, they gave me 1k more for my trade in than a competitor, and they got me a payment that worked for my budget More

by Shaye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aly Goodwin
Mar 06, 2019 -

Gates Nissan responded

Congratulations on your new Nissan Murano! What a fantastic SUV! Thank you so much for allowing Gates Nissan's family serve you during your purchase process! Let us know if you need anything!

February 21, 2019

Pamela is always smiling and friendly. She explains clearly what the vehicle issues are and what options are and what the cost would be. Coming to Nissan More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
Feb 21, 2019 -

Gates Nissan responded

Thank you so very much Mark! We thank you so much for sharing your kind words about Pamela! We appreciate your business!

February 21, 2019

Excellent service Kathy Smith and Pamela Thompson are always quick to respond to any problem you might have with your vehicle. If there is a need to leave your vehicle More

by FastEddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
Feb 21, 2019 -

Gates Nissan responded

Thank you so very much for sharing these kind words about Kathy and Pamela! They are amazing and we so appreciate you taking time to share! We so appreciate you and your business!

February 20, 2019

Great Service This service department is by far one of the best. I was greeted quickly and my service was completed quickly. Someone came to the waiting room to c More

by myfirstnissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Gates Nissan responded

Thank you so much for sharing your service experience with us at Gates Nissan! Kathy and the service team work very hard each day to offer a fantastic customer experience to our guests. We're pleased to hear your experience was great and we so appreciate you taking time to share your feedback with us! Please do not hesitate to reach out to us if you need anything in the future!

February 16, 2019

Buying a car i needed and wanted. i found a car that i wanted.it drive's good.this car has every thing i need in a car. I love my car and the people sold it to me. Thank u al More

by Brenda70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Wilburn, Keirstyn Yocum
Mar 07, 2019 -

Gates Nissan responded

Thank you so much from all of us at Gates Nissan!

...
34
...