Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gates Nissan
Richmond, KY
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,078 reviews
April 04, 2019
Fast, Friendly, Efficient, Knowledgeable Austin helped us upgrade to exactly what we wanted. He was helpful, funny, and cared about what we wanted and not just about the sale. 20/10 recommend Austin helped us upgrade to exactly what we wanted. He was helpful, funny, and cared about what we wanted and not just about the sale. 20/10 recommend. More
by Sophie00Rene
Employees Worked With
Austin Mikel
April 04, 2019
Great place, great people,they take time to listen to what you want and work with you..not at pushy. Awesome place will recommend to everyone I know... place, great people,they take time to listen to what you want and work with you..not at pushy. Awesome place will recommend to everyone I know... More
by Chelelynn
April 04, 2019
Great salesman Anthony was a great salesman and was a pleasure to work with. He was laid back with no pressure and very friendly. The business manager was easy to wo Anthony was a great salesman and was a pleasure to work with. He was laid back with no pressure and very friendly. The business manager was easy to work with and got me in and out quickly. More
by Wayne
Employees Worked With
Anthony Logan
March 18, 2019
Happy I got an oil change and tire rotation and i was on my way. The team at Gates Nissan where on task great service thanks. I got an oil change and tire rotation and i was on my way. The team at Gates Nissan where on task great service thanks. More
by Chris Cobb
Employees Worked With
Pamela Thompson
March 16, 2019
Great experience I had a great experience, I got the chance to work with Austin who was great. He answered all my questions and went above and beyond. I will definitel I had a great experience, I got the chance to work with Austin who was great. He answered all my questions and went above and beyond. I will definitely be back. More
by Jeff1007
Employees Worked With
Austin Mikel
March 15, 2019
Great service from check in to check out. They are always able to accommodate me for scheduled service or emergencies. Reaonable prices. Great for rewards too. from check in to check out. They are always able to accommodate me for scheduled service or emergencies. Reaonable prices. Great for rewards too. More
by Rayette2127
March 15, 2019
Friendly - Professional Salesmanship !!!!! We purchased a Nissian Rogue and LOVE IT!! Austin was our salesman..a perfect fit for us! We will definitely come back to Gates. Thank you Austin for We purchased a Nissian Rogue and LOVE IT!! Austin was our salesman..a perfect fit for us! We will definitely come back to Gates. Thank you Austin for taking time to show us how to use all the features on our new Rogue! The Chism’s More
by Chism
Employees Worked With
Aly , Ali Ennakoa, Austin Mikel
March 08, 2019
Service as it should be.. Been bringing my car here for service since 2016. I teach, I don’t mechanic..... but, thankfully I don’t have to. Never feel like I’m stupid for not k Been bringing my car here for service since 2016. I teach, I don’t mechanic..... but, thankfully I don’t have to. Never feel like I’m stupid for not knowing the workings of my car. Respect is important to me in all areas of my life, always treated with the utmost respect. Thanks ladies More
by Jones,will9988
March 07, 2019
Fantastic buying experience Purchased my Pathfinder yesterday and very impressed with the staff. Worked with John Wilburn, a great guy, very pleasant and knowledgeable. It was a Purchased my Pathfinder yesterday and very impressed with the staff. Worked with John Wilburn, a great guy, very pleasant and knowledgeable. It was a quick process from start to finish. I had found the vehicle online and they graciously brought it in for us to look over as it was a cold day. Would definitely recommend Gates to anyone interested in buying a vehicle. More
by MMM22
Employees Worked With
Jon Wilburn, Keirstyn Yocum
March 07, 2019
Exceptional Service! Pamela Thompson and Kathy Smith are awesome!! They both make you feel that you are appreciated as a customer and makes certain that everything has Pamela Thompson and Kathy Smith are awesome!! They both make you feel that you are appreciated as a customer and makes certain that everything has been taken care. You leave there knowing they gave you the best service possible. Purchased my car at this dealership in 2013. Have always had it serviced there because of the care that it and I receive. Always friendly, always helpful, and always listen to my concerns. A very laid back friendly atmosphere there. The waiting room is comfortable and clean while you wait. Also, enjoy the drinks, snacks and the wifi connection. Everyone there is professional at what they do! Never had a bad experience yet. More
by Boyd Patrick
