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Gates Nissan
Richmond, KY
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,078 reviews
May 09, 2019
Service visit 5/8/19 I brought in my 2013 Juke for A/C service & an oil change. The staff is always friendly, knowledgeable, & respectful. Absolutely zero complaints! I I brought in my 2013 Juke for A/C service & an oil change. The staff is always friendly, knowledgeable, & respectful. Absolutely zero complaints! I would recommend Gates to anyone. More
by bethany_b
May 08, 2019
Great, Friendly Service Department! Fast, Friendly Service! Would highly recommend this service department to anyone. Will continue to come back here to have my car serviced. Thank you Fast, Friendly Service! Would highly recommend this service department to anyone. Will continue to come back here to have my car serviced. Thank you for a great experience! More
by Happy
May 06, 2019
Great Experience All work was performed in a quick and professional manner with great attention to detail. Employees are extremely friendly and always willing to help All work was performed in a quick and professional manner with great attention to detail. Employees are extremely friendly and always willing to help the customer. More
by Steve
Employees Worked With
May 01, 2019
Excellent Service Department I brought my Nissan Altima in for an oil change on 4-30-19. Pamela took care of everything for me. Kathy came out to see how everything was going. T I brought my Nissan Altima in for an oil change on 4-30-19. Pamela took care of everything for me. Kathy came out to see how everything was going. There's such a friendly professional atmosphere there that I wouldn't go anywhere else. More
by Sandy
April 24, 2019
Excellent Service I brought my Altima in for a oil change 4/23, absolutely amazing service department team, super friendly staff, clean environment. Way to go guys!  I brought my Altima in for a oil change 4/23, absolutely amazing service department team, super friendly staff, clean environment. Way to go guys! 🙂 More
by AmandaG
April 24, 2019
Great first experience I'd previously gotten my Nissan serviced at another location and did not enjoy the experience. The staff made me feel like an inconvenience. This expe I'd previously gotten my Nissan serviced at another location and did not enjoy the experience. The staff made me feel like an inconvenience. This experience was the complete opposite. I was greeted upon arriving and giving directions on where to leave my car, how to get inside and pricing. Staff was very informative, patient and personable. All of my questions were answered and everyone was very pleasant. I will service my car at this location from now on. More
by lramosf
Employees Worked With
April 22, 2019
Excellent people to work with. This was my first experience with this dealership and I am very pleased. They made it quick and concise. Thanks so much for the positive experience. This was my first experience with this dealership and I am very pleased. They made it quick and concise. Thanks so much for the positive experience. More
by lakesfh
Employees Worked With
Ali Ennakoa, Austin Mikel
April 18, 2019
Purchase of car The sales team was excellent. We worked with Brentley Frost, Scott Witt, and Matt Wells; and each was professional, friendly, and caring. There was The sales team was excellent. We worked with Brentley Frost, Scott Witt, and Matt Wells; and each was professional, friendly, and caring. There was no pressure whatsoever. Overall, a pleasant experience. More
by Steve123
April 15, 2019
Outstanding service and personable staff. As always, top notch service and professional staff. Cathy has always been a help to me. I appreciate good Christian folks. I will bring my Frontier f As always, top notch service and professional staff. Cathy has always been a help to me. I appreciate good Christian folks. I will bring my Frontier for service again. More
by McKee Bob
Employees Worked With
April 05, 2019
Oil change I’ve been going to Gates Nissan since 2017 for my service on my Altima. And ever time they are friendly and do a wonderful job. I’ve been going to Gates Nissan since 2017 for my service on my Altima. And ever time they are friendly and do a wonderful job. More
by JWT
Employees Worked With
Pamela Thompson
