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Gates Nissan
Richmond, KY
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,078 reviews
July 23, 2019
Located problem thru diligent testing My 2019 Murano developed a problem with a radar unit. Gates Nissan repeatedly tested the vehicle and persistently ran codes on the day I left it for e My 2019 Murano developed a problem with a radar unit. Gates Nissan repeatedly tested the vehicle and persistently ran codes on the day I left it for evaluation. They evaluated diligently and found the issue and replaced the part at no cost. Routine service for my Nissans has always been extensive and top notch. More
by Murano2019
July 22, 2019
Personalized Service and Top Shelf Car Care This is my first visit to Gates Nissan and it is now my goto location for service on my Infiniti. The waiting area is comfortable and service departme This is my first visit to Gates Nissan and it is now my goto location for service on my Infiniti. The waiting area is comfortable and service department was attentive and kept me well informed regarding my service visit. Washed my SUV after completion of service and the price was below what I expected. Why drive 30 miles to the Infiniti dealership when I can get this level of service in my own backyard. 5 Star Service! More
by rankharris
July 20, 2019
Oil change This was my second time in for a oil change always friendly and courteous and the wait was very short. And there also very informative of what they do This was my second time in for a oil change always friendly and courteous and the wait was very short. And there also very informative of what they do. More
by Dennie859
Employees Worked With
July 15, 2019
"Enjoyed the trip to the shop" Top quality of service from making the appointment, to paying the bill. Kathy got me in right away, said it would be ready at 2:00 and so it was. Ever Top quality of service from making the appointment, to paying the bill. Kathy got me in right away, said it would be ready at 2:00 and so it was. Every trip has been a pleasure. I'm hooked on Gates. Mike Anderson More
by Rogue1
Employees Worked With
July 13, 2019
Quart low I was very pleased with the service, Pamela went beyond anything I’d seen before, they got my juke fixed and on the road safely, I appreciate their se I was very pleased with the service, Pamela went beyond anything I’d seen before, they got my juke fixed and on the road safely, I appreciate their service dept it’s more than a 5 star, it’s a 10 star, in a five star world.... More
by Maryjo14
Employees Worked With
Pamela Thompson
July 09, 2019
Great experience Brought car in for low air pressure. Found screw in tire and plugged it free of charge. Employees very friendly and helpfull. Never expected that fast Brought car in for low air pressure. Found screw in tire and plugged it free of charge. Employees very friendly and helpfull. Never expected that fast of service. More
by Nisson
July 09, 2019
Service Kathy is excellent and sincerely likes her work. Waiting area is clean and has items available for customers to take while waiting on their vehicles Kathy is excellent and sincerely likes her work. Waiting area is clean and has items available for customers to take while waiting on their vehicles. More
by Barb
Employees Worked With
July 09, 2019
Awesome Great people to deal with. From sales to service are all top notch. Competitive pricing on sales and service. I would highly recommend to anyone Great people to deal with. From sales to service are all top notch. Competitive pricing on sales and service. I would highly recommend to anyone More
by Truckman
July 08, 2019
25000 mile service Just got our Titan serviced at Gates. We have been going there for several years and they never let us down with the quality of service that we receiv Just got our Titan serviced at Gates. We have been going there for several years and they never let us down with the quality of service that we receive on our vehicles. Everyone at Gates are friendly and professional as well as knowledgeable about their jobs. Will always take our vehicles there to be serviced. More
by JoeB
July 08, 2019
Gates Nissan is the BEST! Gates Nissan has been a pleasure to work with over the years. I'm on my second Nissan Altima and they've been my go-to place for service for the last Gates Nissan has been a pleasure to work with over the years. I'm on my second Nissan Altima and they've been my go-to place for service for the last 15+ years. All of the staff is polite, friendly, and they go out of your way to make you feel important...from squeezing me in for emergency service appts with an already-booked schedule, to checking/re-checking to make sure everything is fixed to my satisfaction. They are a great bunch of people to work with, especially Kathy & Pamela who I've worked with many times over the years. Thanks, Gates! More
by mandymuckster
