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Gates Nissan

Richmond, KY

4.9
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,078 reviews

August 20, 2019

Used car Shopping Excellent service and hospitality. This is the second Nissan Rogue that I have purchased from them. I will be back for the next one when I need one More

by Feeling Roguish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
August 15, 2019

Oil/Filter Change I have been getting my service done on my 2012 Nissan Pathfinder since I bought from this establishment. The service department is fantastic, very fr More

by K. Wallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
August 12, 2019

A positive experience I had repair work done on my Nissan truck and was very satisfied with the service and professionalism at Gates Nissan. The car wash was a very pleasa More

by JML123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
August 12, 2019

Great place with great people Gates Nissan in Richmond KY is a great dealership and a great people that work that Kathy Smith and Pamela Thompson always takes care of us and we so More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
August 11, 2019

Great 5 star Service 5 start service is what you should expect from a dealership. Gates Nissan did not disappoint. I was promptly greeted and once the service adviser rea More

by djwaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2019

Same great service I didn't buy my truck at Gates only because i had a certain truck I was looking for which was a Dodge. But I had to bring my truck to them for service More

by Chris Cobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
July 29, 2019

very friendly and accomadating the great experience we had at the dealership when our daughter bought her car last year, we saw the pathfinder and knew that was what we wanted. We More

by tootaflute
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brently ? , Ali Ennakoa, Kyle Baker
July 27, 2019

Helpful and friendly Kathy and Pamela in service treat you with respect and they always try to get everything as close to perfection as possible. Very friendly service. I More

by deanap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
July 26, 2019

Service As always, service was prompt, staff friendly and helpful. I've been returning since my purchase 6 years ago, and will continue to do so. More

by Bart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
July 24, 2019

Scheduled Oil Change. Have been coming here for the past 2 1/2 yrs for maintenance and oil changes, and always top quality service from making an appointment to paying the More

by Flarouge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
Jul 26, 2019 -

Gates Nissan responded

Thank you so very much for your continued trust in Gates Nissan! Your kind recommendation means the world to us. Thank you from the entire Gates Nissan family!

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