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Gates Nissan

Richmond, KY

4.9
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,078 reviews

September 20, 2019

Quality service Excellent service experience, friendly employees and very little time spent in the dealership waiting for services to be completed. Would definitely r More

by Cam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Robbins
September 20, 2019

Great Service My service was fast and complete and the lady that wated on me could not have been any nicer.And my car was nice and clean when they got through with More

by rehalcomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
September 20, 2019

Service and Sales ! Service center has always been helpful and friendly.Michael Statham in sales is great to work with. Michael might now need a new pair of shoes !!!! More

by Les
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
September 17, 2019

Best Customer Service Going in for routine maintenance- very accommodating in scheduling appointments- i appreciate the quick in and out. Everything is done expertly, futur More

by momof2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
September 16, 2019

Great Experience! Gates has been my Nissan dealer for many years. I have owned several Nissans, and bought my 2013 Altima from them. They have always went above and bey More

by coolerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
September 16, 2019

Great Customer Service Shawn was very friendly and provided a quality experience. Financing was a breeze. It only took a few minutes once I was in the office. Overall a plea More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Franklin,
September 08, 2019

Always Excellent Service and Wonderful Staff Gates has a wonderful service department and service team. They are so knowledgeable and if a part needs replacement they will explain to you why it More

by Servicefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
September 06, 2019

Great service as always!! Took my Nissan Altima in for a routine oil change. Didn't take long at all. Waited in the lobby and enjoyed refreshments. An awesome dealership to hav More

by Boyd Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
September 05, 2019

Great Dealership This dealership has been great to deal with for both sales and service. I have recommended them to many of my friends and relatives. Service departmen More

by Bill B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
September 05, 2019

A good experience. After looking for several weeks, we landed at Gates. Michael was wonderful to work with. Very knowledgeable, personable and easy to work with. Wo More

by Gerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lex and Bryan
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