
Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The people there very friendly and professional. They directed me to the department I needed go to Andrea was friendly, and professional. She would tell me when car would be done. directed me to the department I needed go to Andrea was friendly, and professional. She would tell me when car would be done. More
Overall Great! Good Salesman; Good Sales Manager - Overall Great Experience! Came in to look at a 2006 Jeep Wranger X featured out front, and took it home the same d Good Salesman; Good Sales Manager - Overall Great Experience! Came in to look at a 2006 Jeep Wranger X featured out front, and took it home the same day! More
Service Department Great Had my car in for service, everything done right the first time. No go backs. Greeted at service department door as soon as I pulled in and was out Had my car in for service, everything done right the first time. No go backs. Greeted at service department door as soon as I pulled in and was out in about 5 minutes. When I picked my car up, checked out and out the door quickly again. Everyone is always friendly, so knowledgeable and great to work with. More
New Truck Was looking to buy a Nissan Titan and inquired online. Within minutes Dwight O'Neal had emailed me video of the truck and all the info I needed. Eve Was looking to buy a Nissan Titan and inquired online. Within minutes Dwight O'Neal had emailed me video of the truck and all the info I needed. Even though the local dealership didn't have the exact model I wanted, he went above and beyond to find it for me and get it quickly. Go see to Dwight if you need a new car! More
GREAT SERVICE I have been coming there for 5 years and have always been satisfied with your service. Great people make this a great business to deal with on a regul I have been coming there for 5 years and have always been satisfied with your service. Great people make this a great business to deal with on a regular basics. keep up the good work. More
Best customer service! The service team at Gates has consistently proven to be accommodating, fair, competent, attentive, caring, and TRUSTWORTHY. Whatever my concern may be The service team at Gates has consistently proven to be accommodating, fair, competent, attentive, caring, and TRUSTWORTHY. Whatever my concern may be, I always know I'm in the hands of true professionals at Gates. More
Bill, Pamela and Kathy are always helpful and friendly I had my 2016 Pathfinder in for service and tire rotation last week. this week on Monday my 2017 Altima in for four new tires and mounted, front end I had my 2016 Pathfinder in for service and tire rotation last week. this week on Monday my 2017 Altima in for four new tires and mounted, front end alignment and oil change and service. Very satisfied with the work, especially with all the friendly and professional staff! More
We had a great time at gates. We weren't rushed or pressured. Our salesman knew everything we needed to know. Everyone was helpful and friendly. pressured. Our salesman knew everything we needed to know. Everyone was helpful and friendly. More
Big inventory plus a great staff! This is the second new Nissan product we have purchased. Have always been treated well and the staff is very knowledgeable and friendly. Great place This is the second new Nissan product we have purchased. Have always been treated well and the staff is very knowledgeable and friendly. Great place to shop! When we went to add insurance on our new Nissan, the lady told us she had also purchased a new Nissan at Gates! More
Excellent customer service I take my car to be serviced (oil change) at the dealer for a several reasons. It is less expensive than any other location and I get original manufa I take my car to be serviced (oil change) at the dealer for a several reasons. It is less expensive than any other location and I get original manufacturers equipment (oil & air filter). It is also extremely convenient. I drop my car off the night before and they call me the next day when it is ready to pick up. And last, but certainly not least, the customer service is top notch. Pamela and Kathy are always extremely friendly and thorough when explaining the service performed and any other additional concerns I may not even be aware of. More