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Gates Nissan
Richmond, KY
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,078 reviews
December 05, 2019
Car would not start! My Rogue would not start showing no key detected.called roadside assistance towed to gates Nissan.complete service on it a bad battery the problem. My Rogue would not start showing no key detected.called roadside assistance towed to gates Nissan.complete service on it a bad battery the problem. More
by Elmer
Employees Worked With
Other Employees :
Pamela Thompson, Jon Wilburn
December 04, 2019
oil change service I have been very impressed by the concern of satisfaction at gates Nissan. The service manager Kathy Smith always makes sure all my questions about my I have been very impressed by the concern of satisfaction at gates Nissan. The service manager Kathy Smith always makes sure all my questions about my Nissan Altima are dealt with completely and in a timely manner. I have been completely satisfied with my purchase of the Nissan Altima SL. More
by FastEddie
November 23, 2019
Outstanding service I have visited Gates Nissan Service Department several times over the last three years to have my Nissan Frontier Pickup Truck serviced. I have receiv I have visited Gates Nissan Service Department several times over the last three years to have my Nissan Frontier Pickup Truck serviced. I have received outstanding service each and every time I was there. The service personal are always friendly, attentive to my requests or concerns, and very informative during and after the service has been performed. I always look forward to my visits with Gates Nissan and I highly recommend them to everyone else that may be in the market for a new/used vehicle, or needing service on their vehicle. More
by movingon
November 23, 2019
automobile purchase Roger our buying experience from Gates Nissan pleasant the staff was friendly and courteous they not only made sure the car was well presented throu Roger our buying experience from Gates Nissan pleasant the staff was friendly and courteous they not only made sure the car was well presented through detailing but also the info on all the things about the car Jon was very good to work with we were excited about the experience More
by rgrhyde9
November 20, 2019
Would go back. We were treated very courteous and professional. Salesman Shawn Franklin was very pleasant to deal with. We are very pleased with our new Murano. Thanks for a pleasant transaction Gate professional. Salesman Shawn Franklin was very pleasant to deal with. We are very pleased with our new Murano. Thanks for a pleasant transaction Gates Nissan More
by David
Employees Worked With
Other Employees :
Pamela Thompson, Jon Wilburn
November 06, 2019
The people there very friendly and professional. They directed me to the department I needed go to Andrea was friendly, and professional. She would tell me when car would be done. directed me to the department I needed go to Andrea was friendly, and professional. She would tell me when car would be done. More
by Ten men
Employees Worked With
Andrea
November 04, 2019
Overall Great! Good Salesman; Good Sales Manager - Overall Great Experience! Came in to look at a 2006 Jeep Wranger X featured out front, and took it home the same d Good Salesman; Good Sales Manager - Overall Great Experience! Came in to look at a 2006 Jeep Wranger X featured out front, and took it home the same day! More
by Adrian
Employees Worked With
Salesman was "Shawn", don't know the sales managers name
November 04, 2019
Service Department Great Had my car in for service, everything done right the first time. No go backs. Greeted at service department door as soon as I pulled in and was out Had my car in for service, everything done right the first time. No go backs. Greeted at service department door as soon as I pulled in and was out in about 5 minutes. When I picked my car up, checked out and out the door quickly again. Everyone is always friendly, so knowledgeable and great to work with. More
by Servicefan
November 01, 2019
New Truck Was looking to buy a Nissan Titan and inquired online. Within minutes Dwight O'Neal had emailed me video of the truck and all the info I needed. Eve Was looking to buy a Nissan Titan and inquired online. Within minutes Dwight O'Neal had emailed me video of the truck and all the info I needed. Even though the local dealership didn't have the exact model I wanted, he went above and beyond to find it for me and get it quickly. Go see to Dwight if you need a new car! More
by Newt
Employees Worked With
Dwight
October 31, 2019
Best customer service! The service team at Gates has consistently proven to be accommodating, fair, competent, attentive, caring, and TRUSTWORTHY. Whatever my concern may be The service team at Gates has consistently proven to be accommodating, fair, competent, attentive, caring, and TRUSTWORTHY. Whatever my concern may be, I always know I'm in the hands of true professionals at Gates. More
by Altimom
