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Gates Nissan

Richmond, KY

4.9
1,083 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,083 reviews

December 12, 2019

The service department never disappoints. Always great service and friendly atmosphere. Never have any problems and they always get my oil changed super quick. Highly recommend. More

by JLeet
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Mullins
December 10, 2019

The friendly service staff at Gates Nissan always get my vehicle taken care of promptly. Very professional and flexible any time I’ve needed them. More

by donmusic60
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
December 10, 2019

Service visit Terrific service experience--I got in and out quickly, the waiting area was nice, everyone I interacted with was pleasant and helpful, and the prices More

by Nissan owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2019

Friendly staff. No pushy salesperson. Honest, upfront, no pressure to buy... Dwight was great to work with he was easy to understand and got a deal. More

by KartD29
Recommend Dealer
Yes
Employees Worked With
Dwight O'NEAL
December 06, 2019

Very prompt with appointment time. Friendly, knowledgeable staff. Nice waiting area with refreshments and snacks, clean facility and bathrooms. Always had good service from purchasing my vehic More

by petrey270
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2019

Car would not start! My Rogue would not start showing no key detected.called roadside assistance towed to gates Nissan.complete service on it a bad battery the problem. More

by Elmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson, Jon Wilburn
December 04, 2019

oil change service I have been very impressed by the concern of satisfaction at gates Nissan. The service manager Kathy Smith always makes sure all my questions about my More

by FastEddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Borders
November 23, 2019

Outstanding service I have visited Gates Nissan Service Department several times over the last three years to have my Nissan Frontier Pickup Truck serviced. I have receiv More

by movingon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2019

automobile purchase Roger our buying experience from Gates Nissan pleasant the staff was friendly and courteous they not only made sure the car was well presented throu More

by rgrhyde9
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Winkler, Jon Wilburn
November 20, 2019

Would go back. We were treated very courteous and professional. Salesman Shawn Franklin was very pleasant to deal with. We are very pleased with our new Murano. Thanks for a pleasant transaction Gate More

by David
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson, Jon Wilburn
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