Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gates Nissan
Richmond, KY
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,078 reviews
December 26, 2019
Excellent service Had stopped to make an appointment on 12-23-19, thinking dealership would be too busy to handle my problem so close to Christmas. Not only was proble Had stopped to make an appointment on 12-23-19, thinking dealership would be too busy to handle my problem so close to Christmas. Not only was problem corrected I was on my way in less than 30 minutes. More
by kywonder
Employees Worked With
December 26, 2019
Kathy was amazing!! I was having surgery and she totally took care of everything and took the worry away from me- she’s a godsend!! took care of everything and took the worry away from me- she’s a godsend!! More
by Becky75
Employees Worked With
December 23, 2019
I've been using Gate's Nissan for three years this month. New to the Richmond area I didnt know a lot of people back in 2016. But they treated me as family then, as they still do today. Their service is the New to the Richmond area I didnt know a lot of people back in 2016. But they treated me as family then, as they still do today. Their service is the best I've had at a car dealership. And I've been using dealership service for over 10years. Thanks again for your commitment to us your customers. You kindness is not taken lightly. More
by JWT
Employees Worked With
December 21, 2019
Great Service, Great Dealership Needed an oil change and called Gates. They got me in on the day and time I wanted. Excellent service. Never try to. up-sell. Never think about g Needed an oil change and called Gates. They got me in on the day and time I wanted. Excellent service. Never try to. up-sell. Never think about going anywhere else, Gates is the best More
by jhensley47
December 12, 2019
Fantastic service Had my 2017 rogue serviced on Tuesday the 10 I had to work so my daughter took it in for me I could not believe how quickly it was taken care of ,I wi Had my 2017 rogue serviced on Tuesday the 10 I had to work so my daughter took it in for me I could not believe how quickly it was taken care of ,I will only trust Gates with the care of my vehicle because I know they are reliable and honest More
by Js2446
Employees Worked With
December 12, 2019
The service department never disappoints. Always great service and friendly atmosphere. Never have any problems and they always get my oil changed super quick. Highly recommend. service and friendly atmosphere. Never have any problems and they always get my oil changed super quick. Highly recommend. More
by JLeet
December 10, 2019
The friendly service staff at Gates Nissan always get my vehicle taken care of promptly. Very professional and flexible any time I’ve needed them. vehicle taken care of promptly. Very professional and flexible any time I’ve needed them. More
by donmusic60
December 10, 2019
Service visit Terrific service experience--I got in and out quickly, the waiting area was nice, everyone I interacted with was pleasant and helpful, and the prices Terrific service experience--I got in and out quickly, the waiting area was nice, everyone I interacted with was pleasant and helpful, and the prices were very reasonable for the work done! Thanks again. More
by Nissan owner
Employees Worked With
December 07, 2019
Friendly staff. No pushy salesperson. Honest, upfront, no pressure to buy... Dwight was great to work with he was easy to understand and got a deal. pressure to buy... Dwight was great to work with he was easy to understand and got a deal. More
by KartD29
Employees Worked With
Dwight O'NEAL
December 06, 2019
Very prompt with appointment time. Friendly, knowledgeable staff. Nice waiting area with refreshments and snacks, clean facility and bathrooms. Always had good service from purchasing my vehic knowledgeable staff. Nice waiting area with refreshments and snacks, clean facility and bathrooms. Always had good service from purchasing my vehicle to any service calls with Gates Nissan. More
by petrey270
Employees Worked With
