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Gates Nissan
Richmond, KY
1,083 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,083 reviews
January 03, 2020
I brought my vehicle in today for a oil change service. Very nice and friendly staff. Service was completed in a timely manner and I was given a detailed description of all items they had checked. Very Very nice and friendly staff. Service was completed in a timely manner and I was given a detailed description of all items they had checked. Very thorough with details. Great experience. More
by Amanda.grubb20
Employees Worked With
December 31, 2019
Awesome Customer Experiance Abounds Here I highly recommend Gates Nissan as their Customer Service is a A+++. They were very helpful in the purchase of my new Titan. My sales person was Dwigh I highly recommend Gates Nissan as their Customer Service is a A+++. They were very helpful in the purchase of my new Titan. My sales person was Dwight O'Neil and you couldn't ask for a better person to help you select a new vehicle. There was no pressure like other dealerships and Dwight went above and beyond to make my New Car Experience an Excellent one. If you are in the market for a new Nissan I highly recommend giving Dwight a call at Gates Nissan in Richmond. Thanks Dwight job well done Sir. Wayne Boyd More
by WayneB
December 30, 2019
Happy Gates Nissan's service staff always exceeds my expectation when it comes to servicing my Nissan Pathfinder. The service is fast but detailed which mak Gates Nissan's service staff always exceeds my expectation when it comes to servicing my Nissan Pathfinder. The service is fast but detailed which makes me feel good about servicing my suv. More
by Chris Cobb
Employees Worked With
December 30, 2019
Another Great experience . I have Gates service my Dodge truck because you can't find better service anywhere else. They treat my vehicle like it was their own. Very good servic I have Gates service my Dodge truck because you can't find better service anywhere else. They treat my vehicle like it was their own. Very good service. More
by Chris Cobb
Employees Worked With
December 26, 2019
Excellent service Had stopped to make an appointment on 12-23-19, thinking dealership would be too busy to handle my problem so close to Christmas. Not only was proble Had stopped to make an appointment on 12-23-19, thinking dealership would be too busy to handle my problem so close to Christmas. Not only was problem corrected I was on my way in less than 30 minutes. More
by kywonder
Employees Worked With
December 26, 2019
Kathy was amazing!! I was having surgery and she totally took care of everything and took the worry away from me- she’s a godsend!! took care of everything and took the worry away from me- she’s a godsend!! More
by Becky75
Employees Worked With
December 26, 2019
Shawn Franklin was great. Worked with me to select the right vehicle. Jennifer was also great. The guy doing the wheeling and dealing behind the desk. I don't know his name. The finance guy. right vehicle. Jennifer was also great. The guy doing the wheeling and dealing behind the desk. I don't know his name. The finance guy. More
by Phil Brandenburg
Employees Worked With
Shawn Franklin and Jennifer Winkler thanks
December 23, 2019
I've been using Gate's Nissan for three years this month. New to the Richmond area I didnt know a lot of people back in 2016. But they treated me as family then, as they still do today. Their service is the New to the Richmond area I didnt know a lot of people back in 2016. But they treated me as family then, as they still do today. Their service is the best I've had at a car dealership. And I've been using dealership service for over 10years. Thanks again for your commitment to us your customers. You kindness is not taken lightly. More
by JWT
Employees Worked With
December 21, 2019
Great Service, Great Dealership Needed an oil change and called Gates. They got me in on the day and time I wanted. Excellent service. Never try to. up-sell. Never think about g Needed an oil change and called Gates. They got me in on the day and time I wanted. Excellent service. Never try to. up-sell. Never think about going anywhere else, Gates is the best More
by jhensley47
December 12, 2019
Fantastic service Had my 2017 rogue serviced on Tuesday the 10 I had to work so my daughter took it in for me I could not believe how quickly it was taken care of ,I wi Had my 2017 rogue serviced on Tuesday the 10 I had to work so my daughter took it in for me I could not believe how quickly it was taken care of ,I will only trust Gates with the care of my vehicle because I know they are reliable and honest More
by Js2446
Employees Worked With
