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Gates Nissan
Richmond, KY
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,078 reviews
January 20, 2020
Satellite Service Diagnostic Trip Kathy Smith was an incredibly professional and friendly service manager, who handled my service needs with the upmost customer service experience. She Kathy Smith was an incredibly professional and friendly service manager, who handled my service needs with the upmost customer service experience. She was knowledgeable and went above and beyond to provide me with options for dealing with my satellite radio problem More
by r80mf
Employees Worked With
January 15, 2020
Friendly and professional service in a clean atmosphere in which you are made to feel valued. I would highly recommend their service department to other. in which you are made to feel valued. I would highly recommend their service department to other. More
by Cynthia.johnson
January 09, 2020
We have never owned a Nissan. We weren’t even looking for a Nissan after wrecking our SUV. We drove around some other car lots but we were never approached. The salesman (Dwight O’Neil) greeted us and asked a Nissan after wrecking our SUV. We drove around some other car lots but we were never approached. The salesman (Dwight O’Neil) greeted us and asked what we were looking for in a vehicle. We told him what we wanted and were afraid it wouldn’t be within the price range we wanted to spend. He told us he had some that he could show us. We looked at them, even test drove one and ended up buying one the next day. We couldn’t be happier with our choice. He was very professional and answered all of our questions. If he didn’t know the answer, he found out the answer. Everyone on staff was so friendly.. Thank you to Dwight O’Neil, Scott Witt, Derry Kiger for being so kind and helping with the purchase of our 2019 Nissan Pathfinder.. More
by The Columbia’s
January 05, 2020
Kathy is always very professional and kind. She goes out of her way to make you feel appreciated as a valued customer. Always smiling and makes sure everything is done to your satisfaction. of her way to make you feel appreciated as a valued customer. Always smiling and makes sure everything is done to your satisfaction. More
by boydpatrick14
Employees Worked With
January 04, 2020
Super FAST!! I dropped off my vehicle for my routine oil change and it was completed in under 30 minutes. The service Kathy and Pam provided was exceptional. I dropped off my vehicle for my routine oil change and it was completed in under 30 minutes. The service Kathy and Pam provided was exceptional. More
by Sparky
January 03, 2020
I brought my vehicle in today for a oil change service. Very nice and friendly staff. Service was completed in a timely manner and I was given a detailed description of all items they had checked. Very Very nice and friendly staff. Service was completed in a timely manner and I was given a detailed description of all items they had checked. Very thorough with details. Great experience. More
by Amanda.grubb20
Employees Worked With
December 31, 2019
Awesome Customer Experiance Abounds Here I highly recommend Gates Nissan as their Customer Service is a A+++. They were very helpful in the purchase of my new Titan. My sales person was Dwigh I highly recommend Gates Nissan as their Customer Service is a A+++. They were very helpful in the purchase of my new Titan. My sales person was Dwight O'Neil and you couldn't ask for a better person to help you select a new vehicle. There was no pressure like other dealerships and Dwight went above and beyond to make my New Car Experience an Excellent one. If you are in the market for a new Nissan I highly recommend giving Dwight a call at Gates Nissan in Richmond. Thanks Dwight job well done Sir. Wayne Boyd More
by WayneB
December 30, 2019
Happy Gates Nissan's service staff always exceeds my expectation when it comes to servicing my Nissan Pathfinder. The service is fast but detailed which mak Gates Nissan's service staff always exceeds my expectation when it comes to servicing my Nissan Pathfinder. The service is fast but detailed which makes me feel good about servicing my suv. More
by Chris Cobb
Employees Worked With
December 30, 2019
Another Great experience . I have Gates service my Dodge truck because you can't find better service anywhere else. They treat my vehicle like it was their own. Very good servic I have Gates service my Dodge truck because you can't find better service anywhere else. They treat my vehicle like it was their own. Very good service. More
by Chris Cobb
Employees Worked With
December 26, 2019
Shawn Franklin was great. Worked with me to select the right vehicle. Jennifer was also great. The guy doing the wheeling and dealing behind the desk. I don't know his name. The finance guy. right vehicle. Jennifer was also great. The guy doing the wheeling and dealing behind the desk. I don't know his name. The finance guy. More
by Phil Brandenburg
Employees Worked With
Shawn Franklin and Jennifer Winkler thanks
