Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Gates Nissan always treats their customers with total Gates Nissan always treats their customers with total respect. They do the work they say they’re going to do and don’t try to oversell things. The pr Gates Nissan always treats their customers with total respect. They do the work they say they’re going to do and don’t try to oversell things. The pricing is good and all of the people are very friendly. I have been going there for 10 years and will continue to do so. I also recommend them to any of my friends that have a Nissan. More
Love it when we have a recall and Nissan sets up a oil change and tire rotation on the same day. Great customer service Everytime. change and tire rotation on the same day. Great customer service Everytime. More
I will allows go to the gates auto group dealerships! Outstanding service Outstanding people The service department and sales department are great to deal with at the Nissan store. They dealerships! Outstanding service Outstanding people The service department and sales department are great to deal with at the Nissan store. They definitely believe in customer satisfaction. A customer for life More
Kathy is wonderful to work with. I have been using Nissan service since 2007. Can't think of another place to have my vehicle serviced. Kathy is one of the reasons😊 service since 2007. Can't think of another place to have my vehicle serviced. Kathy is one of the reasons😊 More
The shopping process was easy. Our salesman was not pushy and was very patient with all of our questions and requests. Price was mostly firm, but fair. and was very patient with all of our questions and requests. Price was mostly firm, but fair. More
This is our second new car bought at Gates. We have nothing great things to say about the sales and service personnel. This is a wonderful place to shop. nothing great things to say about the sales and service personnel. This is a wonderful place to shop. More
great dealership very professional and great dealership extra clean sitting area and always gets done with service in a timely matter would recommend Gates Nissan to very professional and great dealership extra clean sitting area and always gets done with service in a timely matter would recommend Gates Nissan to all my family and friends if we ever purchase again it will be gates More
I appreciate the staff at Gates Nissan going out of there way to help. We have purchased multiple vehicles from them. We always received outstanding, professional service!! way to help. We have purchased multiple vehicles from them. We always received outstanding, professional service!! More
Great Experience Dwight O'Neal in sales was very professional and informative. He was very patient and answered all questions throughout the decision making process. Dwight O'Neal in sales was very professional and informative. He was very patient and answered all questions throughout the decision making process. We were very pleased with the entire process. More
After having my vehicle at a different Nissan dealership for several weeks waiting to talk with the Service Manager about an expensive transmission replacement, I gave up and gave Gates Nissan a blind call for several weeks waiting to talk with the Service Manager about an expensive transmission replacement, I gave up and gave Gates Nissan a blind call and a real live person answered pleasantly. I asked to speak with the service Manager. The Service Manager, Kathy Smith, answered within seconds and she listened patiently to my situation. She was surprised at the quote I had received from the other dealership and said that it would probably be quite a bit less. She scheduled an appointment that day and the entire job was done within two days. After the replacement was completed, I had a few questions for the service tech who performed the work. He was very competent and knowledgeable about transmissions in general and about the problem mine was having. This was the best experience I've at any car dealership in the last 40 years. I highly recommend Gates Nissan to anyone needing service or repairs done and I never make online reviews. This is my first. More