Back

Gates Nissan

Richmond, KY

4.9
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
Contact Dealership

4098 Atwood Drive

Richmond, KY

40475

Directions

By Type

Showing 1,078 reviews

March 04, 2020

Gates Nissan always treats their customers with total Gates Nissan always treats their customers with total respect. They do the work they say they’re going to do and don’t try to oversell things. The pr More

by Pathfinder papaw
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Gates Nissan responded

On behalf of the entire Gates Nissan Family, I want to say thank you for your continued loyalty and support. We appreciate you sharing your experience. Your review encompasses what we strive for every single day. Thank you again for sharing.

March 03, 2020

Love it when we have a recall and Nissan sets up a oil change and tire rotation on the same day. Great customer service Everytime. More

by Eddie Renzenbrink
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy always makes us feel like family
Mar 03, 2020 -

Gates Nissan responded

We appreciate you sharing your service experience, Eddie! Thank you!

February 26, 2020

I will allows go to the gates auto group dealerships! Outstanding service Outstanding people The service department and sales department are great to deal with at the Nissan store. They More

by um1again
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Simmons. Jeff Maynard , Jennifer Winkler
Feb 28, 2020 -

Gates Nissan responded

Thank you so much for your loyalty and love of Gates Nissan! Your continued satisfaction is our #1 goal. Thank you for sharngn your experience.

February 13, 2020

Kathy is wonderful to work with. I have been using Nissan service since 2007. Can't think of another place to have my vehicle serviced. Kathy is one of the reasons😊 More

by SEK7
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Pennington ??
Feb 14, 2020 -

Gates Nissan responded

Thank you! We are so happy to see your review of your service experience. Thank you for your loyalty to Gates Nissan. And we agree, Kathy is wonderful :)

February 10, 2020

The shopping process was easy. Our salesman was not pushy and was very patient with all of our questions and requests. Price was mostly firm, but fair. More

by Kdnejibekksk
Recommend Dealer
Yes
Employees Worked With
Dwight O'Neal
Feb 11, 2020 -

Gates Nissan responded

Thank you for sharing your experience with Dwight! We hope you enjoy your new vehicle.

February 07, 2020

This is our second new car bought at Gates. We have nothing great things to say about the sales and service personnel. This is a wonderful place to shop. More

by JLRawlings
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight O'neal, sales
Feb 07, 2020 -

Gates Nissan responded

Thank you! We cannot express how much we appreciate your loyalty to Gates Nissan! We hope you enjoy your new Nissan Pathfinder. Thank you for being a part of our family!

February 03, 2020

great dealership very professional and great dealership extra clean sitting area and always gets done with service in a timely matter would recommend Gates Nissan to More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Gates Nissan responded

Thank you for taking time to share your experience with us! Your business and kind words are so appreciated!

February 01, 2020

I appreciate the staff at Gates Nissan going out of there way to help. We have purchased multiple vehicles from them. We always received outstanding, professional service!! More

by Jgriffith32
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon
Feb 07, 2020 -

Gates Nissan responded

Thank you so very much for your continued trust and business with our family at Gates Nissan!

January 29, 2020

Great Experience Dwight O'Neal in sales was very professional and informative. He was very patient and answered all questions throughout the decision making process. More

by K & G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight O'Neal
Jan 29, 2020 -

Gates Nissan responded

Thank you for sharing your purchase experience with Dwight! We are so happy to hear he gave you a great experience. We hope you enjoy your new vehicle.

January 23, 2020

After having my vehicle at a different Nissan dealership for several weeks waiting to talk with the Service Manager about an expensive transmission replacement, I gave up and gave Gates Nissan a blind call More

by connie121
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech
Jan 24, 2020 -

Gates Nissan responded

Thank you so much, Connie! We loved reading your review. Your service experience is exactly what we strive for every single day. On behalf of the Gates Nissan family we sincerely appreciate you sharing your awesome experience with the world. Please let us know if there is anything we can do for you in the future.

...
21
...