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Gates Nissan

Richmond, KY

4.9
1,083 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,083 reviews

June 21, 2020

Kathy Smith is absolutely amazing..she always takes care of me anytime I need anything..she ways comes and gets my car and brings it back to me if she has time!! More

by Maggard
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
June 16, 2020

We had a great experience with gates . Thank you to Jeff Maynard and Kendall. We appreciate their guidance. Would recommend this to everyone .thank you More

by Tritschlerp10
Recommend Dealer
Yes
Employees Worked With
Jeff Maynard and Kendall
Jun 16, 2020 -

Gates Nissan responded

Thank you, Perie! We appreciate you taking the time to leave us such kind words. We hope you enjoy your new Nissan Pathfinder. Welcome to the Gates Nissan family, you're going to love it here!

June 15, 2020

Disappointed that my battery was measuring very low on the tester but still couldn’t be replaced. It’s only 31 months old with an 84 month warranty on it. I’m still having issues off and on with getting i More

by Romeo4688
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Gates Nissan responded

Thank you for sharing your experience. We are sorry that we were not able to replace your battery at this time.

June 12, 2020

One of my best experiences ever in purchasing a vehicle. Very friendly and professional in allowing me the time to find and choose the vehicle that meets my expectations and needs. Really appreciat More

by Jimmy
Recommend Dealer
Yes
Employees Worked With
Dwight O'neal
Jun 16, 2020 -

Gates Nissan responded

Wow, Jimmy! Thank you for your awesome review! Hearing that you are happy, makes us happy! Welcome to the Gates Nissan Family!

June 08, 2020

I had to take my Murano in for service at Gates Nissan Richmond Ky. Kathy was extremely helpful and very friendly. She does a great job in the service department. Thanks Gates More

by nitachall
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Gates Nissan responded

Thank you for your kind words regarding our Service Department and Kathy. We appreciate your continued support!

June 02, 2020

Pleasant Car Purchase Experience I recently purchased a 2020 Nissan Sentra from Gates Nissan Dealership. I was very satisfied with my purchase experience. Everyone I had any contact More

by Barkley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight O'Neil in Sales and Brian McMahon in Financing ok
Jun 02, 2020 -

Gates Nissan responded

Thank you! We appreciate you sharing your purchase experience. Congratulations on your 2020 Nissan Sentra! Welcome to the Gates Nissan Family!

May 27, 2020

oil change and tire changed As always Gates Nissan is there to take care of our vehicles needs. We had our normal oil change but also we needed new tires. While they where doing More

by Chris Cobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea.
Jun 01, 2020 -

Gates Nissan responded

Thank you, Chris! We appreciate your continued support of our Service Department. Thank you for sharing your great experience!

May 27, 2020

Always nice and professional. Fast service department with friendly staff. Fast check out. They always let me know how my car is doing with inspection. More

by JLeet
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Gates Nissan responded

Thank you for your kind words!

May 25, 2020

GREAT IN - BETTER OUT JENNIFER WAS GREAT ON THE INTERNET AND PHONE. KENDALL ROSS WAS THE AGENT WHO DID A GREAT JOB BEFORE THE REST DRIVE AND ANSWER ALL OF OUR QUESTION WHEN More

by ridiat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KENDALL ROSS AND THE FINANCE GENTLEMEN, Jennifer Winkler
May 26, 2020 -

Gates Nissan responded

Thank you so much, Richard and Diane! We truly appreciate you choosing Gates Nissan! It was our pleasure to work with you. Enjoy your 2020 Nissan Rogue. Welcome to the Gates Nissan family.

May 23, 2020

My first encounter with Gates Nissan Being new to this area and owning a Nissan I found Gates Nissan and made an appointment for an oil change and tire rotation. First the person I encoun More

by Bmlouder201118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
May 26, 2020 -

Gates Nissan responded

Thank you for sharing your Service Experience. We are so happy your chose us. Welcome to the Gates Nissan Family! Please keep us in mind for any future service needs.

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