Back

Gates Nissan

Richmond, KY

4.9
1,078 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
Contact Dealership

4098 Atwood Drive

Richmond, KY

40475

Directions

By Type

Showing 1,078 reviews

July 07, 2020

Great Dealership Everyone at the dealershop does a great job from the time you enter until you leave. Our first purchase at Gates was 15 years ago and we have been c More

by jhensley47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Simmons
July 02, 2020

Great place and great people that work there Great place and great people that work’s there,have always been good to me and done all they could for me, been going there for 14 years. More

by ldreffitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Service is always good. Current service person and cashier were not courteous. First occurrence in 12 years at dealership. Past service managers have been excellent More

by cdb40475
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was rude, Jennifer Winkler
June 24, 2020

Good service and friendly staff. Our family has used Gates Nissan for many years to purchase vehicles as well as service. Will continue to use them. More

by Debbie Lowry
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
June 23, 2020

Dwight O’Neal was friendly and courteous and answered all of my questions. He never pressured me to buy my truck. He was very professional. More

by kenbaker
Recommend Dealer
Yes
Employees Worked With
Dwight O’Neal. , Jennifer Winkler
June 21, 2020

Kathy Smith is absolutely amazing..she always takes care of me anytime I need anything..she ways comes and gets my car and brings it back to me if she has time!! More

by Maggard
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
June 16, 2020

We had a great experience with gates . Thank you to Jeff Maynard and Kendall. We appreciate their guidance. Would recommend this to everyone .thank you More

by Tritschlerp10
Recommend Dealer
Yes
Employees Worked With
Jeff Maynard and Kendall
Jun 16, 2020 -

Gates Nissan responded

Thank you, Perie! We appreciate you taking the time to leave us such kind words. We hope you enjoy your new Nissan Pathfinder. Welcome to the Gates Nissan family, you're going to love it here!

June 15, 2020

Disappointed that my battery was measuring very low on the tester but still couldn’t be replaced. It’s only 31 months old with an 84 month warranty on it. I’m still having issues off and on with getting i More

by Romeo4688
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Gates Nissan responded

Thank you for sharing your experience. We are sorry that we were not able to replace your battery at this time.

June 12, 2020

One of my best experiences ever in purchasing a vehicle. Very friendly and professional in allowing me the time to find and choose the vehicle that meets my expectations and needs. Really appreciat More

by Jimmy
Recommend Dealer
Yes
Employees Worked With
Dwight O'neal
Jun 16, 2020 -

Gates Nissan responded

Wow, Jimmy! Thank you for your awesome review! Hearing that you are happy, makes us happy! Welcome to the Gates Nissan Family!

June 08, 2020

I had to take my Murano in for service at Gates Nissan Richmond Ky. Kathy was extremely helpful and very friendly. She does a great job in the service department. Thanks Gates More

by nitachall
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Gates Nissan responded

Thank you for your kind words regarding our Service Department and Kathy. We appreciate your continued support!

...
17
...