Gates Nissan

I went to Gates Nissan to test drive a Toyota and left with a Nissan Rogue. I was truly happy with My salesperson who assisted me in finding the right vehicle for me. The experience was very seamless in f with a Nissan Rogue. I was truly happy with My salesperson who assisted me in finding the right vehicle for me. The experience was very seamless in finding a car. Once the car was found things got a bit more uneasy. First, I had informed them that I was already preapproved with a loan from my bank but they told me that I still needed to apply for financing through them in order to get the loan with my bank. I believe that this was BS. I used to work for a company that made money off of making people apply for store credit cards. It did not matter if the person was approved for the credit card only that the store got an application through. This is why I think they just wanted to hit my credit one more time so that they can make a profit off of my application. Second, I feel that the Finance manager was not looking out for my best interest. He made us wait for almost an hour only to tell us that there were additional options that were totally voluntary. When I declined all the options (which would have increased the total cost) he became very rude. He tried to force me to get the maintenance package and when I told him I knew someone he insulted us by stating that "my friend would not be able to maintain my car" This was rude because my friend is a real mechanic who services cars for a living. He is not just some random joe. I honestly felt a bit disturbed with the fact that he became rude after I declined the options which were clearly a sales tactic to add thousands of dollars to my loan. I am extremely satisfied with the salesperson and with my selection of vehicle I drove out in. I just hate that when it came time for the finance portion, the finance manager was unprofessional and rude. More

Bought a “New Used Car” on April 30,2021...I had talked Bought a “New Used Car” on April 30,2021...I had talked and texted with Amanda Gussey for several weeks before I went in to look at what was availab Bought a “New Used Car” on April 30,2021...I had talked and texted with Amanda Gussey for several weeks before I went in to look at what was available. My daughter and I met Dwight O’Neal, (in Sales),who went over my “Would like on the car list”, and my price range...They brought a snazzy little 2019 Red Nissan Versa SV up to the door for me to try. We took it for a test drive, and I drove it back and bought it on the spot! Didn’t even need to try another, It was perfect for me.....we filled out all the paperwork and met all the people who will keep it in good shape for me....they made the day and experience a really good one! More

Had a very good experience while purchasing a new Nissan Frontier. Price was very competitive and the staff was friendly and professional. Will return in the future for any vehicle needs that may arise Frontier. Price was very competitive and the staff was friendly and professional. Will return in the future for any vehicle needs that may arise More

Had a great experience! Everyone that worked with us was helpful and nice. Nick went above and beyond to get us in the car we wanted at a payment we can afford. helpful and nice. Nick went above and beyond to get us in the car we wanted at a payment we can afford. More

First time to purchase a Nissan from Gates but Gates did service my trade in A 2016 Rogue and was always please with the service department.. With my purchase I enjoy working with Ben Nukic. He was professi service my trade in A 2016 Rogue and was always please with the service department.. With my purchase I enjoy working with Ben Nukic. He was professional, through, answered all my questions. I will definitely recommend Ben to my friends and family. I very happy with my Gates Nissan experience. Thank you More

We really enjoyed working with Michael. This is our third vehicle that we have purchased from Gates, our second with Michael. Michael is very friendly, helpful and knowledgeable and we enjoyed working with h vehicle that we have purchased from Gates, our second with Michael. Michael is very friendly, helpful and knowledgeable and we enjoyed working with him very much. I would recommend him to anyone looking to by a vehicle. More

Super friendly and comfortable to deal with ! Just a nice guy! Would definitely look for him if buying another car. Would recommend him to anyone looking for a vehicle! guy! Would definitely look for him if buying another car. Would recommend him to anyone looking for a vehicle! More

Great staff and pricing. No run around sales person very personable and the manager was great. Highly recommend this dealership. I actually bought two vehicles a new car. personable and the manager was great. Highly recommend this dealership. I actually bought two vehicles a new car. More

Wes did a great job helping me out purchase my 2020 Altima. From the test drives, to all the information and support he provided me, I could tell he had great knowledge of the vehicles and really wante Altima. From the test drives, to all the information and support he provided me, I could tell he had great knowledge of the vehicles and really wanted to help me out. I drove all the way from Bowling Green and Gates Nissan did an amazing job assisting me as soon as I walked through the door! More

I did the virtual purchase this year using the online pricing and contacts. I had rented the Murano in the past and it was comparable to my 3.5L Altima and I really wanted an SUV with the 6 cylinder eng pricing and contacts. I had rented the Murano in the past and it was comparable to my 3.5L Altima and I really wanted an SUV with the 6 cylinder engine. I am extremely happy with the experience and the delivery of the vehicle. They do want to go the extra mile for the consumer. Thank you all. More