Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Overall experience was very good. Scott was very helpful and knowledgable about the Nissan Xterra I purchased. He was not too pushy and seemed to be a genuine, nice guy. I would do business with Scott again and knowledgable about the Nissan Xterra I purchased. He was not too pushy and seemed to be a genuine, nice guy. I would do business with Scott again in the future if the opportunity presented itself. Thank you! More
I recommend Gates very effecient, courteous..great service. Wanted to make sure we were happy. Russel Glover is a great salesman not only did we buy a vehicle we also made a friend, will go back for o service. Wanted to make sure we were happy. Russel Glover is a great salesman not only did we buy a vehicle we also made a friend, will go back for our next purchase. More
I went to Gates Nissan after experiencing a less than favorable interaction at another Nissan dealership. Mr. Russell Glover met me in the parking lot and was courteous and professional. I knew exactly w favorable interaction at another Nissan dealership. Mr. Russell Glover met me in the parking lot and was courteous and professional. I knew exactly what I wanted in terms of model and features of the vehicle. Gates Nissan did not have the car I wanted on their lot, but it was available at the previous dealership, where I had first looked for a car. This dealership decided to do a swap of vehicles after identifying a car on Gates' lot that they wanted. However, they refused to complete the swap as they originally discussed after learning I was the customer. Mr. Glover and the sales manager offered me another vehicle (at the same price), but with more features than the vehicle I wanted. I thought that was admirable, but I was sold on the color of the model that I originally chose. The sales manager sent me home that evening with the model car and the assurance that he would have the exact car I wanted the next day. He delivered on his promise. Mr. Glover came in on his day off to complete the sale. I left loving my new car and feeling a familial tie with Mr. Glover and the sales manager. More
Gates nissan is a great dealership. As soon as I walked through the doors everyone was willing to help me. They made sure I received the car I came there to purchace. I wanted to give a special thank you through the doors everyone was willing to help me. They made sure I received the car I came there to purchace. I wanted to give a special thank you to Russell Glover and Jim Ratlift for helping me purchace my dream car. They answered all my questions and went the extra mile to help me. Thanks to everyone at Gates Nissan. More
The overall expierence was awesome. Scott is a great salesman with a great future in the field. I highly reccomend him and this dealership. I will definatly be back. I have visited this dealership in th salesman with a great future in the field. I highly reccomend him and this dealership. I will definatly be back. I have visited this dealership in the past and each time was positive. This is the first time I have been able to make a deal here and I love the Altima. This is my second Altima. More
We had a very good experience at Gates Nissan, in purchasing our car. Scott Witt was very helpful, without being pushy, very prompt in getting back to us after our initial disappointment when we tho purchasing our car. Scott Witt was very helpful, without being pushy, very prompt in getting back to us after our initial disappointment when we thought the car had been sold to someone else, and knowledgeable about both the car and the purchasing process. Excellent blend of professionalism and laid-back courtesy. More
Gates Nissan was so good to me, the salesman was Scott Witt, he knew what he was talking about, any question that I asked him, he knew the answer very nice, very manerly, not pushy, let me decide what I w Witt, he knew what he was talking about, any question that I asked him, he knew the answer very nice, very manerly, not pushy, let me decide what I wanted, everybody there that I talked to was just extra nice, I have told all my friends were I bought my car, and told them who the salesman was, so yes I would recommend this dealership and Scott Witt. thank you More
I gave the rating I gave because of the great service I received at your dealer location. Everyone was so nice and made sure I got everything I needed to leave there with a smile on my face. received at your dealer location. Everyone was so nice and made sure I got everything I needed to leave there with a smile on my face. More
I had gone to another Nissan dealership to try to trade in my GMC Yukon Denali for a used Murano. They offered my a very low amount for my trade (less than the standarad trade in value) and wouldn't budge in my GMC Yukon Denali for a used Murano. They offered my a very low amount for my trade (less than the standarad trade in value) and wouldn't budge much on the price of the Murano I was wanting to purchase. They made me feel like I was asking too much and that they were doing everything they could to give me a good deal, but I wasn't buying it. After several days of this I decided to go to Gates Nissan and met Scott. I was offered a very fair trade in value on the spot and the Murano I wanted was priced right so there was no need to "haggle" over it. I felt like we both got a fair deal and I would recommend Gages and Scott Witt to anyone. More
We had a great experience with Gates Nissan. We tried 2 other dealerships; one in a bigger city and one in a smaller city after having already been to Gates to look at their inventory, but came back to Gat other dealerships; one in a bigger city and one in a smaller city after having already been to Gates to look at their inventory, but came back to Gates because the other two dealerships were really not interested in whether they sold us a vehicle or not. We knew what we wanted, we had researched on the internet for the exact vehicle we wanted and though Gates did not have it on the lot, they located one for us. We dealt with Scott Witt and he did a great job making sure we were getting what we wanted. I would recommend Gates to Nissan to anyone. Everyone we encountered there was very helpful. We are absolutely tickled to death with our Nissan Frontier and thank Scott Witt for all his help with getting the vehicle we wanted! More