Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Our experience at Gates Nissan surpasses any dealership that we have visited in the past. Scott Witt listened to our needs and wants in a new car and delivered. Every detail of our Maxima was explained thr that we have visited in the past. Scott Witt listened to our needs and wants in a new car and delivered. Every detail of our Maxima was explained throughly.(We were high fiving all the way home. :) The staff was helpful, friendly and courteous. We will definitely recommend the Gates Nissan to all our family and friends who are looking to purchase a vechile. Thank You All! Terry McQueen More
Scott was professional, friendly, and more than willing to answer every question and concern that I had. He made me feel very at ease and comfortable during my decision-making and went far beyond my expect to answer every question and concern that I had. He made me feel very at ease and comfortable during my decision-making and went far beyond my expectations in the degree of customer service he provided. More
Scott was awesome! He was a great communicator, worked great through email and even better in person. The car was spectacular. We drove from Dayton Ohio to get this deal, because after 6 weeks of shoppi great through email and even better in person. The car was spectacular. We drove from Dayton Ohio to get this deal, because after 6 weeks of shopping for a used Quest, we finally found a dealer that was honest, offers fair price and had a vehicle that was exactly as advertised. We had driven long distance to other dealers only to find the van wasn't as they said it was. Thanks so much, you made my wife extremely happy with the quality of the van. And made me very happy with the low miles, great price, and awesome value you gave for my trade!! More
Just Overall a nice professional expirence! Scott and Just Overall a nice professional expirence! Scott and the Team were very helpfull. When Scott was busy Chelsy help out and that was apreciated becau Just Overall a nice professional expirence! Scott and the Team were very helpfull. When Scott was busy Chelsy help out and that was apreciated because I was on a time limit that day. Thats shows good team work... More
I appreciated the fact I was not hassled the moment I arrived in the sales lot. I was given ample time to look around on my own. After I'd driven the vehicle home, I realized I had the wrong one. Mr. Gl arrived in the sales lot. I was given ample time to look around on my own. After I'd driven the vehicle home, I realized I had the wrong one. Mr. Glover was very helpful and remained calm as he corrected this issue. And after I'd left an expensive item in the trunk, Mr. Glover, again, remained calm and professional in rectifying this issue. Your dealership is very fortunate to have Mr. Glover on your staff. More
Scott was extremely helpful during my time at Gates Nissan. Very willing to work with my income and get me the best possible car for my price range!!!! Nissan. Very willing to work with my income and get me the best possible car for my price range!!!! More
WE were Scott's first sale and he is really a great guy! We wish him the best of luck with his new career. We think he will be very successful. We wish him the best of luck with his new career. We think he will be very successful. More
Overall experience was very good. Scott was very helpful and knowledgable about the Nissan Xterra I purchased. He was not too pushy and seemed to be a genuine, nice guy. I would do business with Scott again and knowledgable about the Nissan Xterra I purchased. He was not too pushy and seemed to be a genuine, nice guy. I would do business with Scott again in the future if the opportunity presented itself. Thank you! More
I recommend Gates very effecient, courteous..great service. Wanted to make sure we were happy. Russel Glover is a great salesman not only did we buy a vehicle we also made a friend, will go back for o service. Wanted to make sure we were happy. Russel Glover is a great salesman not only did we buy a vehicle we also made a friend, will go back for our next purchase. More
I went to Gates Nissan after experiencing a less than favorable interaction at another Nissan dealership. Mr. Russell Glover met me in the parking lot and was courteous and professional. I knew exactly w favorable interaction at another Nissan dealership. Mr. Russell Glover met me in the parking lot and was courteous and professional. I knew exactly what I wanted in terms of model and features of the vehicle. Gates Nissan did not have the car I wanted on their lot, but it was available at the previous dealership, where I had first looked for a car. This dealership decided to do a swap of vehicles after identifying a car on Gates' lot that they wanted. However, they refused to complete the swap as they originally discussed after learning I was the customer. Mr. Glover and the sales manager offered me another vehicle (at the same price), but with more features than the vehicle I wanted. I thought that was admirable, but I was sold on the color of the model that I originally chose. The sales manager sent me home that evening with the model car and the assurance that he would have the exact car I wanted the next day. He delivered on his promise. Mr. Glover came in on his day off to complete the sale. I left loving my new car and feeling a familial tie with Mr. Glover and the sales manager. More