Gates Nissan

Scott is the first sales person that I have dealt with since 1993 that I truly liked. I dont like to be cohorst or pressed into anything. Scott was informative and polite. His personality sealed the de since 1993 that I truly liked. I dont like to be cohorst or pressed into anything. Scott was informative and polite. His personality sealed the deal for me. I hope Scott is there when I trade again in a few years. thank you Tammie Hacker More

Great sales associates - informative, helpful, professional and it didn't take forever to trade and they weren't "pushy". I have had many vehicle buying experiences and to date this was my best e professional and it didn't take forever to trade and they weren't "pushy". I have had many vehicle buying experiences and to date this was my best experience ever. I know I lost money on the trade but the trade worked for me. Clean atmosphere. Thank you for your professionalism and a great vehicle buying experience. More

Scott was a great salesman. I usually do not like dealing with car salesmen, but he was great! He wasn't pushy at all and was willing to work with us on the price. He was very friendly and easy to t dealing with car salesmen, but he was great! He wasn't pushy at all and was willing to work with us on the price. He was very friendly and easy to talk to and work with. He was knowledgeable as well. We started talking with him on the internet first and were very pleased with his promptness in emailing us back and getting us information on the car we were interested in. I would definitely recommend this dealership and this salesman as well. When it's time for my husband to get a new truck, we will definitely visit Scott again. More

We like to think the dealer ship at Richomd Nissian at Richmond KY. And think Scott for all the help for the information that he gave us on the 2011 MURANO NISSIAN. Everyone at the dealer ship was very he Richmond KY. And think Scott for all the help for the information that he gave us on the 2011 MURANO NISSIAN. Everyone at the dealer ship was very helpful and nice. Scott done every possble for us to get the car. THANKS TO ALL More

Scott was very attentive and personal. He really cared about the type of car I wanted and everything I wanted in it. Scott was just so much fun to work with. My husband and I have bought many cars before about the type of car I wanted and everything I wanted in it. Scott was just so much fun to work with. My husband and I have bought many cars before but never had a fun time like we did with Scott. When it is time to buy another Maxima, I will go straight to Scott. I just need to say that Scott is an assett to your company. I'm sorry this has taken so long to respond but our life has been busy with a new grandson and driving around in my sporty new Maxima:) More

After talking with approximately eight dealerships it After talking with approximately eight dealerships it was a truly enjoyable experience negotiating with Scott W. and Gates Nissan. They mean it whe After talking with approximately eight dealerships it was a truly enjoyable experience negotiating with Scott W. and Gates Nissan. They mean it when they say; "We'd like to earn your business" Thanks Gates Nissan! Great deal on a super nice truck! More

Russell Glover is great to work with. We went in expecting to have to deal with pushy salespeople and were pleasantly surprised by his friendly, low-pressure approach. By the time we left with our expecting to have to deal with pushy salespeople and were pleasantly surprised by his friendly, low-pressure approach. By the time we left with our new car, we felt like we had known him for years and my husband was planning to meet him for lunch sometime. He genuinely cares about his customers. When I brought the car in for the first oil change, he met me at the door to make sure everything was going okay. Anytime I hear of someone looking for new car, I tell them to go to Gates Nissan and ask for Russell. More

Scott Witt at Gates Nissan in Richmond, Kentucky knows how to work WITH a customer. I do not have access to a phone during the day. Most car salesman ignore requests that they contact you by your preferre how to work WITH a customer. I do not have access to a phone during the day. Most car salesman ignore requests that they contact you by your preferred method and go straight to dialing your phone. I requested that Scott conduct business by email, and that's what he did. He sent me a personal email, not an automatic response. He worked to get me a good price on the vehicle I wanted. He came in on his day off to do business with me after I had to cancel an earlier appointment. He had the vehicle ready for test drive when I arrived. Overall, Scott Witt knows what customer service should be like and works to make it a reality for his customers. Never had a better experience at a car dealership. More

i stopped bby one day to look at a car i saw in an add. he came right out to me and asked if i needed any assistance. i saw the car liked it but was out of my price range. he took my cell phone number and he came right out to me and asked if i needed any assistance. i saw the car liked it but was out of my price range. he took my cell phone number and called me a few days later right after recieving a 99 nissan altima that was in my price range and did every thing he could to hold the car so i could swing by after work and look at it. when i arrived at the dealership he came right out and pulled the car right away. he let me test drive it and i fell in love with the car. it was just right for me. i was glad he was able to let me be the only one to test drive it. i got the car for what i could afford and was happy to tell many of my friends to go to gates nissan and ask for scott as their sales rep. More

We have always gotten great sales and customer service from Gates. Scott called even on his day off and his follow up was excellent. We got great response and cooperation from the various dealerships so from Gates. Scott called even on his day off and his follow up was excellent. We got great response and cooperation from the various dealerships so that the cars we were interested in were both available to us quickly. Car was delivered to Lexington with paperwork. I recommend Gates to all my friends and family. More