Gates Nissan

My Dad and I had been looking for a truck, for a month or two. We found one at Gates Nissan in Richmond. So I left an email for someone to contact us. I was surprised to get a callback. I had never dealt two. We found one at Gates Nissan in Richmond. So I left an email for someone to contact us. I was surprised to get a callback. I had never dealt with on-line vehicle shopping before. I told Scott what my Dad wanted and the rest is history. My Dad is super happy with his 2011 Nissan Frontier, and Scott Witt was a fantastic salesman. He even had the truck pulled up front when Dad got there. Thanks for getting what my Dad wanted, at the price he wanted and with excellant customer service!!!! Teresa Melton and Bob Short (my Dad) More

I revived excellent service while buying my new truck and a great price on my trade. Scott made the entire buying process easy and haggle free. Defiantly a satisfied customer here! a great price on my trade. Scott made the entire buying process easy and haggle free. Defiantly a satisfied customer here! More

My wife and I had been hunting for a used Quest and happened across this one. Used quests with the options we were looking for are hard to come by so even though we lived 5 hours away we were very int happened across this one. Used quests with the options we were looking for are hard to come by so even though we lived 5 hours away we were very interested. We wanted to be sure that the van would be worth it if we decided to make the trip. Scott was very gracious, helping us with lots of questions, additional pictures, etc. At one point he gave me his cell number and I was able to text him some questions as I thought of them throughout the day. This was extremely helpful. Once we decided to go it was a bit of a bumpy trip. At one point we had to turn around for our checkbook we had left an hour behind at my mother in laws. When I told Scott about it, he had told me not to worry about it, because we could work it out. We still ended up turning around and getting it regardless, but it was nice to know that he was willing to work with us regardless. This delay got us up there several hours later than we had originally intended and had communicated with Scott. We arrived at what we thought was an hour before the dealership's closing time. They had the van waiting on us. We couldn't have been more pleased. It was exactly what we expected. Nick Simmons was there to great us as well. He answered several questions about the van and gave us plenty of time to test drive it and look it over. We never felt pressured. Once we decided to purchase the process was smooth and very hassle free. While checking waiting on some of the paper work, my wife happened to notice that her phone was showing an hour past what time it was. We had not realized that Richmond was an hour ahead of Tullahoma! While we thought we were arriving an hour before closing, it was in fact their closing time, and quite a bit later after the test drive and purchase details. Not once had they mentioned this, or even acted inconvenience. Truly a great experience. I would highly recommend these 2 gentlemen. More

Scott Witt was very informative, very personable, and very down to earth. He seems to be very dedicated to his occupation. I would recommend him to anyone that was buying a vehicle at your dealership. Ni very down to earth. He seems to be very dedicated to his occupation. I would recommend him to anyone that was buying a vehicle at your dealership. Nick Simmons falls into the same category. I feel very pleased with the negotiations and love the truck. More

Dealership & Salesman Scott Witt courteous, knowledgable. Made buying a car a pleasant experience. Will definitely recommend Gates Nissan to my friends and family. Love my Nissan Maxima! knowledgable. Made buying a car a pleasant experience. Will definitely recommend Gates Nissan to my friends and family. Love my Nissan Maxima! More

Scott Witt's hard work to get me in the car that I wanted was excellent and he worked with such due diligence that astounded me. Scott was always friendly and prompt in replying to all my questions. I have was excellent and he worked with such due diligence that astounded me. Scott was always friendly and prompt in replying to all my questions. I have been to many car dealers, but Gates Nissan of Richmond and Scott Witt blew ALL of them out of the water. I feel they have earned my business and then some! More

I can't imagine a better overall experience. Gary Collins and Jamie Reynolds were incredible. I plan on always buying vehicles from Gates going forward. and Jamie Reynolds were incredible. I plan on always buying vehicles from Gates going forward. More

I had a great experience working with Josh. I did not feel pressured or rushed to make a decision. He was also very helpful answering all my questions(and I had alot of them). I have already recommened feel pressured or rushed to make a decision. He was also very helpful answering all my questions(and I had alot of them). I have already recommened the dealership and him as a salesman to some of my coworkers. I feel completely confident that he will continue to take care of me after the sale. He was just such a nice guy. More

Excellent communication skills and attention to my needs and questions.Prompt with answers and follow-up. Respectful of my time. I am a current Nissan customer and have been happy with vehicles purchased and questions.Prompt with answers and follow-up. Respectful of my time. I am a current Nissan customer and have been happy with vehicles purchased More

Scott is very personable and I was impressed with his level of dedication to getting things done. He and the finances team worked together quickly and allowed me to get a great car with in my spending li level of dedication to getting things done. He and the finances team worked together quickly and allowed me to get a great car with in my spending limit and I had the vehicle I wanted and all paper work taken care of within days! They were very thorough and covered all the options I had before making the purchase to make sure I was getting exactly what I wanted. I definitely recommend Scott to anyone who is going to be looking for a vehicle here! More