Gates Nissan

Background on reason for another vehicle: I had inherited my father's vehicle in 1999. It was a 1997 LHS Chrysler that I have driven for 13 years. This vehicle made many trips to Seymour,IN, as I was a manuf my father's vehicle in 1999. It was a 1997 LHS Chrysler that I have driven for 13 years. This vehicle made many trips to Seymour,IN, as I was a manufacturing engineer for Lexmark. We had a facility in Seymour which I supported.I have since retired. The vehicle was also used in many trips to South Bend, IN for ND football games. Unfortunately, the vehicle died Wednesday Dec 12th in our neighborhood. For this reason, we were forced into looking for another vehicle for the family. My wife's vehicle is an Isuzu Trooper. We had made a dceision to replace the LHS with such a vehicle as the Trooper when required. Troopers are no longer manufactured. We initially thought of Honda Pilot, Nissan Pathfinder, Ford Escape, possibly Jeep Cherokee. Placed into this situation we went to the internet and took a look. We found several vehicles and were intiially thinking of relative new, but used, low mileage. We looked at Pilots and Pathfinders on lots to ensure this was what we wanted to decide for the next vehicle. We narrowed to Pathfinder. We again checked the internet. We had been speaking with Ron Pennington. We then changed from a used Pathfinder to a Pathfinder that had not been titled but was a model year or two old. Fortunately, we found the 2011 Pathfinder that we have now purchased. I have since sent an email to the Gates Dealership that expresses out satisfaction with our purchasing experience. We feel our decision to purchase from the Gates Dealership will best serve our purposes due to the personnel we encountered. We established a dialogue with the Gates personnel and communicated openly. We did not play one dealership against another. We simply looked at the personnel we were dealing with and made a judgement on what was Best for our family. Since we were down to one vehicle, also had two ill grandchildren, we encountered some logistic difficulties. The Gates personnel made opportunities to us, we did not take advantage, but were impressed. We realized the Gates personnel above all were very genuine and committed to us as customers. Through the entire process from initial contact on the internet, to first phone call with Ron, first on site visit, second on site visit with test drive, to piuckup of vehicle, all queswtions were answered in an open manner. We took stps to meet all players from sales, service, finance. We made calls to all individuals in specific areas of expertise if required. In the end we were very pleased with the entire process from start to finish. More

I am very pleased with my new Nissan juke. Thank u ! I would recommend this dealership to another person if I was asked too. Thanks again would recommend this dealership to another person if I was asked too. Thanks again More

Was very courteous and overall good experience. I usually dread dealing with salesmen but Scott made it go very smoothly and very please with our new car dread dealing with salesmen but Scott made it go very smoothly and very please with our new car More

I found the Nissan Maxima I wanted online @ cars.com, they came and picked me up about 45 minutes away the same day, and after we settled on a fair price I left the dealership after being there for appro they came and picked me up about 45 minutes away the same day, and after we settled on a fair price I left the dealership after being there for approximately 1 hour. I had a very positive experience with Gates Nissan. More

Over the years I have purchased several new vehicles, and I have never received the customer service, price, and attention to detail that I received from Scott Witt at Gates Nissan. To date, this has been m I have never received the customer service, price, and attention to detail that I received from Scott Witt at Gates Nissan. To date, this has been my best experience buying a new car!!! More

Scott was very friendly and met us at the door with a smile. He worked with us to get us the vehicle we wanted and the price we needed to be at. smile. He worked with us to get us the vehicle we wanted and the price we needed to be at. More

Scott Witt was very friendly & most of all was out to make us happy! & done his best for me. Then once we went inside there was Many friendly faces. This is a really good place to go shop for a new or us make us happy! & done his best for me. Then once we went inside there was Many friendly faces. This is a really good place to go shop for a new or used car,truck ,SUV. You u do go ask for Scott Witt he will do his best for you. More

I am very pleased with gates Nissan on my new purchase and is not the first one I have worked with several people before on new. Purchases at gates and will to continue to do so Scott Witt was very very g and is not the first one I have worked with several people before on new. Purchases at gates and will to continue to do so Scott Witt was very very great about finding the best deal and explaining everything to my wife and I about the new car we will always continue to buy from gates in Richmond . More

I knew Scott before I had the need for a new car. When the time came that I needed a new car, I remembered that Scott worked for Gates and decided to call him and see what he could get me in terms of the the time came that I needed a new car, I remembered that Scott worked for Gates and decided to call him and see what he could get me in terms of the style of car I wanted and most importantly the price. Scott was never "unavailable", he answered every call, text and email that I sent him in regards to my potential purchase. I looked at other dealerships and cars, and quite honestly liked one car better at a another dealership, but in the end I knew that I was just more comfortable dealing with Scott. Through the whole process, Scott was both personable and professional. I would absolutely recommend Scott to family, friends, and strangers alike. More

Scott was very friendly and easy to work with. We haggled over my trade in value, but in the end we came to an agreeable amount. I would definitely recommend anyone to do business with Gates Nissan. over my trade in value, but in the end we came to an agreeable amount. I would definitely recommend anyone to do business with Gates Nissan. More