Gates Hyundai
Richmond, KY
Filter Reviews by Keyword
By Type
Showing 534 reviews
Great experience in buying my first "new" car. The staff was friendly and easy to talk to. Love my new Sonata!! I did not feel pressured as I have at other dealerships. Will definitely recommend The staff was friendly and easy to talk to. Love my new Sonata!! I did not feel pressured as I have at other dealerships. Will definitely recommend this establishment to my friends and family! More
Excellent customer service. I was having problems finding a car that met my needs. They were more than willing to go above and beyond to help me. I even bought the car for lower than what I had imagined. I w a car that met my needs. They were more than willing to go above and beyond to help me. I even bought the car for lower than what I had imagined. I would definately shop at Gates again! More
Mike was very patient and helpful in finding the right car for me and my family. It was a very stress free experience and I would very much recomend them to anyone looking to purchase a vehicle. car for me and my family. It was a very stress free experience and I would very much recomend them to anyone looking to purchase a vehicle. More
I drove from Louisville to buy a 2012 Tuscon from Dennis Ford in Richmond Kentucky at the Gates Hyundai Dealership. I was impressed with the facility AND the people who worked inside. All were friendly, e Ford in Richmond Kentucky at the Gates Hyundai Dealership. I was impressed with the facility AND the people who worked inside. All were friendly, easy going, and were very professional. Dennis took care of me and had me on my way back home very quickly, but first went over every question I had about the car. My drive home in the Tuscon was excellent- just like my experience with Gates Hyundai. Thanks Dennis for all you did. I'd recommend this dealership to anyone who wants a good experience buying a car. Give them a call or send them an email....they won't be pushy, but they will definitely answer all your questions honestly. More
Both Rick and Mike were exceptionally nice to work with and made for a very pleasant experience. I got a great vehicle for a very fair price. S. C. Wright and made for a very pleasant experience. I got a great vehicle for a very fair price. S. C. Wright More
The staff at Gates Hyundai understands customer service. They made buying a new car fun and enjoyable. Brian is an expert with product knowledge and took the time to listen. He found the right product that They made buying a new car fun and enjoyable. Brian is an expert with product knowledge and took the time to listen. He found the right product that matched my needs. Jamie and Becky took the time to ensure I was comfortable with all the details of the purchase. In short I had a team of experts all working to ensure I received the best new car buying experience possible. Thank you Gates Hyundai!! More
Overall experience was exceptional! Mike Vescio(salesman) made our experience very enjoyable. He understood our needs and was very proficient in his approach to addressing any concerns we had with our new ca made our experience very enjoyable. He understood our needs and was very proficient in his approach to addressing any concerns we had with our new car purchase. Becky Slusher(sales manager) had the challenge of finding the color combination we requested, and made sure the vehicle was on the lot the next day. During negotiations communication between the salesman, customer, and sales manager was efficient and pleasant. We are very pleased with our new vehicle, and hope to have a lasting relationship with Gates Hyundai. More
It was a great and easy experience to purchase a car at Gates Hyundai. The staff were exceptionally friendly and graciously helpful in working with me on purchasing a new car. Gates Hyundai. The staff were exceptionally friendly and graciously helpful in working with me on purchasing a new car. More
The best experience ever purchasing a new car. The sales people there make it happen to best serve the customer. Thanks again to Brian and Becky. people there make it happen to best serve the customer. Thanks again to Brian and Becky. More
My husband & I were very happy with our recent purchase from Gates Hyundai. I cannot say enough good things about our car buying experience there. I couldn't be more pleased with our preowned vehi purchase from Gates Hyundai. I cannot say enough good things about our car buying experience there. I couldn't be more pleased with our preowned vehicle. Dennis Ford worked with us during our purchase, he was very knowledgeable & wonderful to work with. I knew exactly what I wanted to buy & Dennis did not try to talk me into another car that I didn't want. Everyone at the dealership were friendly & customer service was excellent. I have already recommended Gates Hyundai to my family & friends, & will continue to share my positive experience we had there. Thank you to Dennis & Mike for such great service! More