Gates Hyundai
Richmond, KY
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Excellent service I am very pleased with my recent purchase and highly recommend Gates. I will definitely refer friends and family that are looking to purchase a vehicl I am very pleased with my recent purchase and highly recommend Gates. I will definitely refer friends and family that are looking to purchase a vehicle. More
Great Experience My experience at this dealership was wonderful. I was taking advantage of the recent graduate program and this was my first time buying a new car. Gre My experience at this dealership was wonderful. I was taking advantage of the recent graduate program and this was my first time buying a new car. Greg met with me and helped me choose a car that met all my needs and wants. The process was overall quick and professional. More
GREAT everything went better than i would have expected.Brandon and rick the manager were great.they helped me get the car i wanted.i will come back for ser everything went better than i would have expected.Brandon and rick the manager were great.they helped me get the car i wanted.i will come back for service and for my next car. More
Allll of the nice things This was the best car-buying experience that I've had so far. My previous vehicle had been totaled and I was dealing with the stress of that situation This was the best car-buying experience that I've had so far. My previous vehicle had been totaled and I was dealing with the stress of that situation while also (thanks, Kentucky weather!) having a pretty terrible sinus infection. Brandon, Frank, and Buddy were all incredibly helpful and patient, answering all of our questions and providing an incredibly low-pressure buying experience. I never felt like there were any pricing "games" or like I couldn't have time to think through my decision if I had wanted it - and being sick, my patience was running low and any of those things probably would have driven me away. Having previously owned 2 Kias, I was a bit skeptical about switching brands, but my overall dealership experience was so much better than when buying my previous vehicles, that Gates has a new Hyundai convert. Not only is the vehicle fantastic, but I can't say enough good things about the staff at Gates. Thank you! More
Easy Purchase I went here and to the dealership in Lexington. Night and day difference. While the salesman at the other dealership was fine, the rest was the car I went here and to the dealership in Lexington. Night and day difference. While the salesman at the other dealership was fine, the rest was the car dealership stereotype. That’s not my game. Easy transaction. I’ve already recommended Gates to my friends and coworkers. More
Wonderful Place! Everyone was super nice, Steve was more than helpful! He done an awesome job even down to pulling our trade-in and new car into the service department Everyone was super nice, Steve was more than helpful! He done an awesome job even down to pulling our trade-in and new car into the service department so we could collect our things there, because it was poring rain outside! Above & beyond! More
Tuscan Love the vehicle. Steve is great to work with. He makes sure you get the best possible service. Will trade with him again. Customer service at its f Love the vehicle. Steve is great to work with. He makes sure you get the best possible service. Will trade with him again. Customer service at its finest. More
Love my new Hyundai Accent! I definitely feel like I got a good deal! all the staff were quick to respond to my questions! My mom bought her car there and that's why I went ther I definitely feel like I got a good deal! all the staff were quick to respond to my questions! My mom bought her car there and that's why I went there! I will go back for my next car purchase too! More
Great experience Very friendly and helpful staff. Very informative and answered any and every question I had. Very happy that I chose to do business with Gates Hyundai Very friendly and helpful staff. Very informative and answered any and every question I had. Very happy that I chose to do business with Gates Hyundai. More
Gates Hyundai Receives Exceptional Review We are always treated professionally and exceptionally well at this dealership and their personnel. Buddy Rue knows our likes/dislikes and always prov We are always treated professionally and exceptionally well at this dealership and their personnel. Buddy Rue knows our likes/dislikes and always provides assistance in every way. Sometimes we are a little technically challenged but he takes his time to make sure we understand everything about the vehicles. Also the service department personnel from entry thru the entire department are always friendly, knowledgeable and helpful in every way. More