Gates Hyundai
Richmond, KY
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Dennis Ford did an excellent job. He went above and Dennis Ford did an excellent job. He went above and beyond to satisfy our needs. He explained everything in detail and was open for any questions w Dennis Ford did an excellent job. He went above and beyond to satisfy our needs. He explained everything in detail and was open for any questions we may have had. He had a friendly attitude and made us feel very comfortable with him. We had a question the next day and called him, he was very helpful and accommodating. Thank you for a great experience. More
We went back to Gates Hyundai to purchase aother car. Again we had the Best Overall Experience in buying a car. We will highly recommend them to our friends. Drew Harvey is the best salesman. He was very Again we had the Best Overall Experience in buying a car. We will highly recommend them to our friends. Drew Harvey is the best salesman. He was very professional, warm, caring and very friendly with no pressure. He took the time to listen to our needs. They all worked togther as a team .... we got the deal done. We love our new 2012 Elantra. Thank you Drew and Staff at Gates Hyundai. More
We had a great experience with Gates Hyundai in Richmond, Kentucky. I tried to get a yellow Veloster in Kansas City for 8 weeks before callig and putting a deposit down on the car at Gates. We drove 650 mi Kentucky. I tried to get a yellow Veloster in Kansas City for 8 weeks before callig and putting a deposit down on the car at Gates. We drove 650 miles from KC and the car was waiting for us. Brian Veloster was terrific to work with, as was the sales manager and finance manager. Overall it was a really smooth transaction and we had our new car and were ready to head back to Kansas in about an hour and a half. A very good experience for us. Even my husband thought so and he usually doesn't deal well with car salesman. We would highly recommend this dealership to anyone wanting t buy a car. More
gave me a good deal and more friendly experience than most dealers that i have been to. And I enjoy and been showing off my new hybrid and recommending it to all.. most dealers that i have been to. And I enjoy and been showing off my new hybrid and recommending it to all.. More
We just recently bought a new Sonata from Drew. This is the third car we have bought from him, and this is not a coincidence. Drew is very friendly, courteous, and knowledgeable! He knew we had it narrowed the third car we have bought from him, and this is not a coincidence. Drew is very friendly, courteous, and knowledgeable! He knew we had it narrowed down to a Sonata and and Optima. Without being pushy, Drew told us reasons we needed to buy a Sonata. He made us an offer that we did not have to keep haggling with, and my husband will haggle. They did not have the color with the options I wanted on their lot, so they went to Knoxville and had the exact car I wanted waiting for me the next day. I love my car, and would not hesitate sending my friends to Gates Hyundai and to Drew! In fact, we have sent a friend to him and she too bought a Sonata from Drew. More
I chose Gates Hyundai because it's close to where I live and work. This was my third new car purchase, and my second Hyundai. I was sold on the product already, but Dennis Ford went the extra mile to help m and work. This was my third new car purchase, and my second Hyundai. I was sold on the product already, but Dennis Ford went the extra mile to help me get the features I wanted at a price I was comfortable with. It was a great experience and I would certainly recommend Dennis to friends and family. More
Dennis was very helpful, he answered all our questions. He gave us time to talk in private but made his self very available. He was very understanding to our needs and even bought the car in out of the ra He gave us time to talk in private but made his self very available. He was very understanding to our needs and even bought the car in out of the rain for us to look at. Thanks Dennis! Ricky Preston More
We live in the Atlanta area, where we had been looking for a safe, low-mileage used vehicle for our daughter. After visiting a couple of dealerships, we went online to see what we might find elsewehere, for a safe, low-mileage used vehicle for our daughter. After visiting a couple of dealerships, we went online to see what we might find elsewehere, which is when we came across the car we eventually purchased at Gates Hyundai in Richmond, KY. The car met our specifications and was more reasonably priced than those we'd seen in Atlanta. Additionally, Gates was well-reviewed by its customers and our preliminary phone conversation with salesman Dennis Ford went well. So we combined a trip to see friends in Lexington with a trip to Richmond. Our experience with Dennis and the other staff members at Gates Hyundai was very positive. While they presented all options (which is their job), they were never pushy or overbearing. And, as it turned out, their financing offer beat what our credit union had pre-approved us for. Our experience with Dennis Ford and Gates Hyundai was very positive -- even if you have to drive six hours, it's worth the trip! More
Brian was great! Customer service was awesome. I bought the car bEcause I needed something reliable and safe. That is what I got too! Great deals and great service the car bEcause I needed something reliable and safe. That is what I got too! Great deals and great service More
I highly recommend Gates Hyundai and Brian McMahan. They were very easy to deal with. There were no hidden suprises. I purchased the car I wanted at a very fair price. I was in and out of the dealership were very easy to deal with. There were no hidden suprises. I purchased the car I wanted at a very fair price. I was in and out of the dealership within an hour. They even delivered the car to me in Lexington. This was my best car buying experience. Their customer service was great and didn't try to up-sell me. More