Gates Hyundai

sante fe Good experience. STEVE a very good salesman. Frank did great in finance. Scott helped in getting the deal made. All did great. Would recommend th Good experience. STEVE a very good salesman. Frank did great in finance. Scott helped in getting the deal made. All did great. Would recommend this dealer to anyone wanting a hyundai. More

great dealership I went to a different Hyundai dealership and they tried to sell me a used car at a new car price. I wanted a new car. they said I could not buy a new I went to a different Hyundai dealership and they tried to sell me a used car at a new car price. I wanted a new car. they said I could not buy a new one at that price. I seen an ad on the internet from gates and called them. they gave me a price on a new car and found the financing for me. they are a very credible dealership. they sold me a new car for less than the other dealership wanted for a used car. More

Pleasantly surprised! I will start by saying that I have not always been able to say good things about Gates Hyundai, mainly due to the experiences with their service depar I will start by saying that I have not always been able to say good things about Gates Hyundai, mainly due to the experiences with their service department. They are and have always been extremely friendly, but getting parts in a timely manner and diagnosis of issues with our vehicle have been less than stellar in the past. Now, for the improvements! They have definitely stepped up their game and I assume that might have some to do with their fairly new general manager, Scott Boggus. He went out of his way to help us when our car needed service at the end of the day on a Saturday, when the service department was closed. He gave us a loaner vehicle until they could get to ours on Monday. I really appreciated that, and it shows they really care about their customers! The service department did a great job getting our car fixed and back to us quickly. The detail guy did the best job I have ever seen on cleaning the car! Even the insides of the door wells were shining! Also, for the first time I noticed the fluids topped off, even the oil level! Nice is always great, but performance is what you really need in a service department. And that's what we got from Gates Hyundai! In a world of numerous car dealerships, you have to stand out in order to be successful, and that's what you did for us! Thank you very much! More

Great Dealership was fantastic to work with and sold me on value and honesty! Worth the trip to Richmond! Gates Auto Group is the best around! Dealership was fantastic to work with and sold me on value and honesty! Worth the trip to Richmond! Gates Auto Group is the best around! More

My new Hyundai I am so happy with my new Hyundai and the dealership was great.I will always buy my cars from gates Hyundai. Brandon and Scott did a great job and wor I am so happy with my new Hyundai and the dealership was great.I will always buy my cars from gates Hyundai. Brandon and Scott did a great job and worked hard to get me the Hyundai i wanted. More

They were very friendly and done a awesome job Frank and Buddy were great I couldn’t be any happier than what I was when I arrived and when I left I was only there for 3 hours it was well worth it Frank and Buddy were great I couldn’t be any happier than what I was when I arrived and when I left I was only there for 3 hours it was well worth it More

Go Greg !!! Most knowledgeable salesperson in my 60 years. Did not push my selection, but was supportive. He was very patient, as my wife was very indecisive. He Most knowledgeable salesperson in my 60 years. Did not push my selection, but was supportive. He was very patient, as my wife was very indecisive. He will have our repeat business. More

Superb ethics and customer service! Thank you. This dealership has honest and trustworthy employees that value customers as all other businesses should. So rare in today's world. Thank you for st This dealership has honest and trustworthy employees that value customers as all other businesses should. So rare in today's world. Thank you for standing behind your word. I am sincerely grateful. More

Excellent We were very happy with the help from Steve and Scott! They were very helpful employees and made our purchase happen! Thank you very much!!! We were very happy with the help from Steve and Scott! They were very helpful employees and made our purchase happen! Thank you very much!!! More

Great experience leasing a new vehicle Excellent dealership all the way around from the general manager to the finance director. Everyone seemed to know their job and do it well. We will Excellent dealership all the way around from the general manager to the finance director. Everyone seemed to know their job and do it well. We will definitely be back for other vehicles and will recommend to others. There is an air of trust in this dealership not found in a lot of dealerships. More