Gates Hyundai

Very attentive staff. Kept me informed and promptly handled my repairs. Cost is always an issue and I feel I got the most I could for the dollars I spent" handled my repairs. Cost is always an issue and I feel I got the most I could for the dollars I spent" More

I had researched different vehicle to buy via the internet, and when we found what we liked we chose to visit Gates Hyundia because of their pricing. I am glad we did. We were treated with exceptio internet, and when we found what we liked we chose to visit Gates Hyundia because of their pricing. I am glad we did. We were treated with exceptional service by the two above mentioned men, and I couldn't have asked for a better experience. I would highly recommend the sales team I encountered at Gates Hyundia, and will definately be referring them to all of my friends in need of a new vehicle. More

I first got a car through Brian and Gates Hyundai in August of 2012. I was so impressed with his professionalism and courtesy, I came back a year later and got the exact same make and model through Bria August of 2012. I was so impressed with his professionalism and courtesy, I came back a year later and got the exact same make and model through Brian! So now the family has two Santa Fes and we couldn't be happier. I actually came out of my way back to Richmond, from Louisville just so I could deal with Brian. Brian was referred to us by a friend and he did not disappoint. He will get the job done for you and leave you satisfied. More

We were searching for a car for our daughter to drive to college next fall. As soon as we got to the lot Buddy Rue was a very friendly and helped us find the right car. The process took two days and Buddy college next fall. As soon as we got to the lot Buddy Rue was a very friendly and helped us find the right car. The process took two days and Buddy was patient with us and helped us understand the best deal. We were termendously pleased with the service and the help that Buddy gave us. He made our first visit to Gates Hyundai a very enjoyable experience. Would recommend Gates Hyundai to our friends. More

Went in to have my backup camera installed, overall great experience. Quick and simple process. Dealership didn't have a loaner car at the current time but, Matt was able to find one for me. Want a new car? experience. Quick and simple process. Dealership didn't have a loaner car at the current time but, Matt was able to find one for me. Want a new car? Service? You'd make a mistake not going to this dealership. More

I received excellent follow up service on my 2010 Hyundai Genesis rear camera. The service team of Matt Gray and Danielle Yarber were professional, courteous and the repair took less time than estimated. I w Genesis rear camera. The service team of Matt Gray and Danielle Yarber were professional, courteous and the repair took less time than estimated. I would highly recommend the Gates Hyundai Dealership and their service department. More

Went in to order a new back up camera for my 2011 Sonata LTD. As always I was treated great and with respect. Any question I have had has always been answered. They go above and beyond to assist the custome LTD. As always I was treated great and with respect. Any question I have had has always been answered. They go above and beyond to assist the customer and to find a friendly resoultion. I would HIGHLY recommend this dealership and including the service dept. My next purchase will be within the dealership. More

Our experience of purchasing our first Hyundai vehicle was excellent due to the friendliness and knowledge of our salesman Cole Babb. He informed us of the many features of the Tucson and has followed up was excellent due to the friendliness and knowledge of our salesman Cole Babb. He informed us of the many features of the Tucson and has followed up with us since purchase to see if we were satisfied and if we had ny questions. More

Went in for a safety recall. Took about 30 minutes and this included a car wash. Talked to Matt for a few minutes and also Danielle ( service advisor ) and they are both very thorough the work preformed o this included a car wash. Talked to Matt for a few minutes and also Danielle ( service advisor ) and they are both very thorough the work preformed on our car and about customer service. This is why I gave the rating above. More

Great service dept., very knowledgeable and have great service. They know my car and how to service it properly. always been treated friendly, would recommend service. They know my car and how to service it properly. always been treated friendly, would recommend More