Gates Hyundai

Brian was knowledgable,low key, and really helped me me feel comfortable about my selection. He walked us through the process from beginning to end without making me feel pressured, and I left thinking I feel comfortable about my selection. He walked us through the process from beginning to end without making me feel pressured, and I left thinking I got exactly what he wanted. I really appreciate his work. He should be employee of the year! More

I've purchased many vehicles in my lifetime - I've never been more impressed with the professionalism, friendliness and overall "no-pressure" atmosphere and salesmanship as my experience here. Th I've never been more impressed with the professionalism, friendliness and overall "no-pressure" atmosphere and salesmanship as my experience here. The experience was relaxed and I felt that I was getting an honest answer to any questions I had. I felt satisfied with the deal that was struck and will be very confident in recommending Gates Hyundai of Richmond to anyone interested in purchasing a vehicle - new or used. Finally, I can't compliment Mr. McMahan enough. His style encouraged the sale without "pushing" and in fact, his personality made the transaction most comfortable. I'll be sending folks his way in the future. Great job! More

Great contact with Brian dealership wasn't pushy. The were very accommodating. I really enjoyed working with them would be happy to do more business in the future. were very accommodating. I really enjoyed working with them would be happy to do more business in the future. More

Our experience was AMAZING, both Brian and Jamie were very professional and helpful with our NEW car purchase. Jamie was very helpful with the financing and Brian took the time to show us all the wonde very professional and helpful with our NEW car purchase. Jamie was very helpful with the financing and Brian took the time to show us all the wonderful features of our NEW Hyundai Sonata Limited. The PRICE was the best we could find in the area. I HIGHLY recommend this dealership AND Jamie and Brian. More

I could have not asked for a better experience with Stewart, Buddy and Jamie. I got the car I wanted at a great price. This was my third purchase at Gates and I am sure there will be a fourth. Stewart, Buddy and Jamie. I got the car I wanted at a great price. This was my third purchase at Gates and I am sure there will be a fourth. More

I had been researching used Volvo's for a few months and found one available in Richmond at Gates Hyundai. I was reluctant to take the over an hour trip and very apprehensive about running into a pushy and found one available in Richmond at Gates Hyundai. I was reluctant to take the over an hour trip and very apprehensive about running into a pushy car sales person. Eric was a pleasure to work with. This is the way car buying is supposed to be. I will recommend friends and family to this dealership and Eric. More

Zach was really great to work with! He listened to what I wanted and got the price where I wanted/needed it to be! The rest of the Gates' staff were very nice and helpful as well! I definitely recommend I wanted and got the price where I wanted/needed it to be! The rest of the Gates' staff were very nice and helpful as well! I definitely recommend going to Gates Hyundai for any new/used vehicle needs! More

Brian McMahan & Tony Abston were great to deal with. Bought a few cars in my time & have never been treated this well. I live in Louisville so Brian even delivered my Hyundai Azera to my house. Gates Bought a few cars in my time & have never been treated this well. I live in Louisville so Brian even delivered my Hyundai Azera to my house. Gates Hyundai is Great !!! More

I had a wonderful sales experience at Hyundai. They worked to get me the best price on my new car as well as the best price for my trade in. They spent extra time going over the vehicle and all of the worked to get me the best price on my new car as well as the best price for my trade in. They spent extra time going over the vehicle and all of the gadgets, even taking the time to set up my bluetooth. They spent time with me and did not make me feel rushed or pressured into purchasing my new car. They spent extra time making sure I understood all of my warranties and spent time answering all of my questions. I would send all my family and friends to Gates Hyundai and I LOVE my car! More

World Class Customer Service. Repair was orginally done by another Hyundai dealership in another state. Gates service personnell found the oil leak source and had it fixed (under warranty) in less than 2 h by another Hyundai dealership in another state. Gates service personnell found the oil leak source and had it fixed (under warranty) in less than 2 hours. Entire service staff was very personable and professional. It is great to have a Hyundai dealership in Richmond that I can trust is a huge relief. More