Gates Hyundai
Richmond, KY
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Great Experience This was the second vehicle my wife and I purchased this year from Gates. The staff are knowledgable and extremely helpful, friendly and professional This was the second vehicle my wife and I purchased this year from Gates. The staff are knowledgable and extremely helpful, friendly and professional. This was a wonderful buying experience, as was my wife's Santa Fe in March. I will not buy a vehicle from anyone else. Buddy was everything you could want in a salesperson. Knowledgeable, friendly and not aggressive at all. He put us in the right vehicle to meet our needs at a cost that was affordable. Very easy and fun buying experience. I would recommend Gates and Buddy to anyone. More
Hyundai Santa Fe 2016 Everyone was very helpful and friendly. We feel that the dealership really did put an effort into earning our business. We will recommend this dealer Everyone was very helpful and friendly. We feel that the dealership really did put an effort into earning our business. We will recommend this dealership to our friends and family. More
Excellent Experience at Gates Brian was wonderful to work with from the initial email contact to the actual purchase. He was great at follow up but never pushy which I truly appre Brian was wonderful to work with from the initial email contact to the actual purchase. He was great at follow up but never pushy which I truly appreciated. My son who is also in the market for a vehicle and I also were assisted by Buddy Rue on our first visit while Brian was wrapping up with another customer and Buddy too was great. It was pleasure working with the folks at Gates. More
Excellent buying experience. Very professional Outstanding salesman and dealership. Will recommend to my friends. Hope the car is as good in the long run as it looks now. Hope to be a Hyundai owner Outstanding salesman and dealership. Will recommend to my friends. Hope the car is as good in the long run as it looks now. Hope to be a Hyundai owner for life. More
Satisfying Buddy was great - the experiences otherwise were good, but not great. There were some communication issues about what documents I should have brought Buddy was great - the experiences otherwise were good, but not great. There were some communication issues about what documents I should have brought with me to pick up my vehicle, but nothing I will fret about. More
Best car buying experience I've ever had I bought my new car online and the experience couldn't have been better. I never felt pressure from the staff and the price online was legit. They did I bought my new car online and the experience couldn't have been better. I never felt pressure from the staff and the price online was legit. They did not tack on every rebate you can imagine (that you don't qualify for) just to get the price more attractive online. What you see is truly what you get. Brian even worked to get me a great financing rate on top of a great price. To top it all off, even though I was prepare to drive over 200 miles to make the deal happen, they arranged to have the car delivered to me. First time I have ever signed paperwork in my driveway for a new car. I will be shopping here again. Great experience!! More
The kind of people you are looking for. I am E-3 Lcpl in the USMCR (united states marine corps Reserve) after getting off active duty it took a while to get decent employment. my credit went I am E-3 Lcpl in the USMCR (united states marine corps Reserve) after getting off active duty it took a while to get decent employment. my credit went down hill in that time. After going to eleven different dealerships. I walked in to Gates Hyundai. Brian Mcmahan Found me i explained my situation and told him I had a 80% loan to value loan. He did not turn me away nor any of there employees. He quickly found a new vehicle to put me and my wife in. With a very small down payment we left with our new car. Take it from me don"t waste time with people who are just after your money start with this place. More
Gates is Awesome It was the best car buying experience of my lifetime. All the people were genuine. Felt I was buying a car....not that they were selling one. From th It was the best car buying experience of my lifetime. All the people were genuine. Felt I was buying a car....not that they were selling one. From the start they wanted me to be happy. Negotiation was easy bc it was like talking with a friend to get a reasonable conclusion. A couple of times they did not have the answer right then and they did not guess!! They took the small amount of time to get it right. I have told anyone that would listen that Gates is a class act... And I had never heard of this dealership a week before purchase. More
New Tuscon Well done Gates Hyundai smooth, no problems hassle free business. That's the way I like it. Best of luck with the next hundred years. Now the wife wan Well done Gates Hyundai smooth, no problems hassle free business. That's the way I like it. Best of luck with the next hundred years. Now the wife wants a new car, we maybe back soon lol More
We had a user friendly no hassle buying experience Our overall experience with your dealership was wonderful! We did not feel pressured into purchasing anything initially while there. Once we chose t Our overall experience with your dealership was wonderful! We did not feel pressured into purchasing anything initially while there. Once we chose the car we wanted to test drive, Zach was prompt with the keys and helped us make a great car buying choice. More