Gates Hyundai
Richmond, KY
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Pleasant from beginning to end I recently bought my first car (2018 Elantra) here at Gates and I couldn't be any more pleased with my experience. I negotiated the price over the int I recently bought my first car (2018 Elantra) here at Gates and I couldn't be any more pleased with my experience. I negotiated the price over the internet for a month or so, and ended up getting a fantastic deal. We simply drove out from Lexington, picked the one, test drove it and filled out the paperwork. They honored the quoted price on the internet (so thankfully no bickering on the OTR price). Everything was honest and upfront, unlike other dealers we have bought from in the past. Penny VanDierendonck was amazing and Scott Boggess was also very friendly and welcoming. Will buy again and send other customers to Gates! More
Extremely Satisfied I had a non pushy sales experience. My salesperson helpful and listened to our need. Key word: Listened Most times you have an overbearing sales pers I had a non pushy sales experience. My salesperson helpful and listened to our need. Key word: Listened Most times you have an overbearing sales person-Steve Revell was great! More
Accent Good, people are friendly, cars are cheap. Im very satisfied with my purchase! Penny, and Frank was very helpful buying my first car by myself! Good, people are friendly, cars are cheap. Im very satisfied with my purchase! Penny, and Frank was very helpful buying my first car by myself! More
car survey The dealership staff were friendly just took a little longer than I expected. I was not able nor was I offered to drive the car that I was put into an The dealership staff were friendly just took a little longer than I expected. I was not able nor was I offered to drive the car that I was put into and it was dark when I got it so I didn't know what to expect. More
Satisfied It is a great place to buy a car they made u feel at home they listen to ever need I had and delivered I would recommend them any time It is a great place to buy a car they made u feel at home they listen to ever need I had and delivered I would recommend them any time More
Great Place This is the second car we have bought from them. Both times it has been a great experience. The cars are running great and very pleased with our purch This is the second car we have bought from them. Both times it has been a great experience. The cars are running great and very pleased with our purchase from Gates Hyundai. More
Frank is great The financing portion was impressive. Frank was detailed and thorough. Brandon was nice and not pushy. Will probably be back for our SUV or truck. The financing portion was impressive. Frank was detailed and thorough. Brandon was nice and not pushy. Will probably be back for our SUV or truck. More
Visit/purchase Buddy Rue worked very efficiently to find, educate, and move to close the sale. He went over the details and escorted me to the other individuals th Buddy Rue worked very efficiently to find, educate, and move to close the sale. He went over the details and escorted me to the other individuals that were involved with the sales process. Paper work went smoothly and even offered Insurance through All State. Overall the purchase of the car was very pleasant!!!! More
Great and quick serviced Great and quick service . All were professional. Thank you. Will return to dealership if I ever have a need for another vehicle,or service on this Great and quick service . All were professional. Thank you. Will return to dealership if I ever have a need for another vehicle,or service on this vehicle. More
Excellent job The overall experience was great! I did everything over the phone on a Friday and picked the car up on Saturday! The team was great! The overall experience was great! I did everything over the phone on a Friday and picked the car up on Saturday! The team was great! More