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Gates GMC Nissan - Service Center

North Windham, CT

4.8
92 Reviews

92 Reviews of Gates GMC Nissan - Service Center

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December 08, 2017

Quick and easy repair. After getting a bad door ding on vaction I called my salesman Paul Mazza. He told me to call when I get back. I called and was told to come in on tues More

by BobbyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2017

Great service experience Always a pleasure to go to Gates for service. The service advisors are a pleasure to work with and are always very professional and they make sure a More

by Debbie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 02, 2017

GatesGMC works hard to get you into the vehicle you want!!! Gates GMC work with us to get us into the vehicle we wanted with a payment that worked for our budget! Excellent customer service throughout the whol More

by Matt and Lynn Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Truax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ackel was our Sales Consultant, Tim Shahbaz, Matthew Brierton
January 31, 2017

Hats off to Gates GMC/Nissan I got a fantastic deal on a new 2017 Maxima. But all the credit goes to Tara Rasmus. She dug long and hard to work out a great deal within my budget a More

by Tax2death!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Rasmus
December 22, 2016

Over 20 years. Can't say enough about Gates and Bob Lussier. We have buying or leasing cars or SUVs. and have never had any problems. I would recomend the dealers More

by chiefefd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2016

Loyalty I have purchased my vehicles from this and their Columbia Ford. I have been working with Paul in the latter years and he is top notch. No pressure, g More

by [auline holman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanna Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Shahbaz
December 18, 2016

Quality and confidence in all! You want to spend your hard earned money effectively these days, this is why we return to Gates GMC Nissan. Bob Lussier helps us find the vehicle we n More

by Frank B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Truax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanna Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Lussier
December 18, 2016

unhappy long time customer The recall work was satisfactory. And I DID go in a day early by mistake, to which they were very accommodating. But, AFTER the work was complete, More

by ctpackerfan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Miner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2016 -

Gates GMC Nissan responded

We try to inform customers of any damage we notice on vehicles when we notice them. If the damage is ever caused by us at the dealership, our employees know to bring it to our attention. We would rather let the customer know what happened and set a plan into action to repair vehicle. We have on a very small occasion had to do this. We would like to extend to you a goodwill gesture to hire a company, Dent Wizard to see if they are able to remove the dents. They are normally in the area of the dealership on Tuesdays. Please call Service Manager Bill Rideout at 860-771-4522. Thank you.

December 17, 2016

Jeana is the best! Every time I bring my car in for service, whether it's scheduled or not, Jeana always makes me feel like family. She is unfailingly pleasant, courteou More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanna Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2016

Excellent Service Gates is the most courteous dealership I have ever been to. Not only do they have great sales people, their service staff is both pleasant and friend More

by matwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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