Gates GMC Nissan - Service Center

Excellent Customer Service! My truck was in for GM recall work. It was promised by 2:00 p.m. and was ready at 11:00 a.m. I picked it up and left the dealership. Later in the day My truck was in for GM recall work. It was promised by 2:00 p.m. and was ready at 11:00 a.m. I picked it up and left the dealership. Later in the day I noticed the lane warning function was no longer operable after the software update. I stopped back to the dealership after 5:00 p.m. and Mark found a technician that was about to leave for the day. The tech (I believe it was Justin) agreed to stay and take a look after a new update was issued on the software. After about 30 minutes the issue was resolved. I appreciated Mark's efforts and Justin's dedication in staying late to resolve this issue. That is great customer service! More

Got the first oil change for the Sentra and it was a quick and friendly service.. Plus the added car wash was much needed!! Thank you Corey and to all in the service department.. And as always, thank yo quick and friendly service.. Plus the added car wash was much needed!! Thank you Corey and to all in the service department.. And as always, thank you to my #1 sales guy Roberto for keeping me company as I waited for my car to be finished More

Bought a 2014 GMC Sierra from Ralph with an excellent experience. I use The Service Dept for any of the issues I've had & they have been great. experience. I use The Service Dept for any of the issues I've had & they have been great. More

satisfied Been pleased with everyone I worked with. Paul was very good during the sales process. Mark was very good at solving a rattle the vehicle had. Been pleased with everyone I worked with. Paul was very good during the sales process. Mark was very good at solving a rattle the vehicle had. More

I have been a customer of Gates Nissan GMC for over 20 years. Service is top notch..,responsive, efficient and thorough. Management provides regular update and information years. Service is top notch..,responsive, efficient and thorough. Management provides regular update and information More

"Excellent" working with Paul Bacon is always rewarding. Professional at all levels. They are punctual, courteous, and friendly. wI especially single out Paul Bacon. Very professional and extremely helpful. Professional at all levels. They are punctual, courteous, and friendly. wI especially single out Paul Bacon. Very professional and extremely helpful. The only thing I would change at Gates is the surveys. There too many! And given that nearly every organization I work with wants to survey me, it becomes overwhelming. More

Paul Bacon and the Gates Team really do Get it! Excellent sales and service been doing business with Paul Bacon and Gates for years I recommend to all my friends and neighbors, no pressure just tell Excellent sales and service been doing business with Paul Bacon and Gates for years I recommend to all my friends and neighbors, no pressure just tell them what you want let them get it done More

Paul Bacon I have leased 2 Rogue cars from this dealership and have been treated with respect. by all employees. I have great trust with all employees. When I ha I have leased 2 Rogue cars from this dealership and have been treated with respect. by all employees. I have great trust with all employees. When I have gone in for service, we are always given comfortable environment. More

Loved our experience in leasing my new Murano last year. Since then I have had 2 service department visits. Both were on time and done within time I was told. My next appointment was scheduled too. All g Since then I have had 2 service department visits. Both were on time and done within time I was told. My next appointment was scheduled too. All good for me. More

They go above and beyond expectatonsto be sure customers sat Great vehicles, but the sales, service and repair people are what keeps me coming back. Service is done right, with complimentary rides to work when v Great vehicles, but the sales, service and repair people are what keeps me coming back. Service is done right, with complimentary rides to work when vehicle is in the shop. Salesperson Ralph Clement swung by my house after work when he heard my truck had an electrical problem, fixed it enough that night so I could get it to the shop the next day....Much Appreciated! More