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98 Reviews of Gates GMC Nissan - Service Center
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November 12, 2021
Veronica, my salesperson, is so humble and professional. She listened to my vehicle requirements. She took the initiative to recommend a vehicle. Here it is a year and a half, I still drive th professional. She listened to my vehicle requirements. She took the initiative to recommend a vehicle. Here it is a year and a half, I still drive the vehicle and have it serviced at Gates. She even shows sincere interest in all aspects of the vehicle when I bring my vehicle in for service. She isn't pushy, asking if I want to trade. A very proud woman working in a tough industry. More
by jack.maliszewski
September 27, 2021
Terrible cust service, needed a transmission I was told that they would work up a quote and get back to me on my xxx. That was in February still waiting for a call. I ended up going to another dealer. that they would work up a quote and get back to me on my xxx. That was in February still waiting for a call. I ended up going to another dealer. More
by myke1965
August 19, 2021
Only issue I’ve had was them never calling me back. They were going to work up a quote for a new/rebuilt transmission on my Cadillac. That was back in February, never called me. I miss Tom being there he wa were going to work up a quote for a new/rebuilt transmission on my Cadillac. That was back in February, never called me. I miss Tom being there he was on top of things and always got back to me. Ive been going here for a few years and have never had any other issues. I ended up going elsewhere. More
by myke1965
Employees Worked With
July 19, 2021
Great place and GREAT employees. Most importantly they LISTEN to us. We are loyal customers since 2003. I think we are on our 4th or 5th car now. LISTEN to us. We are loyal customers since 2003. I think we are on our 4th or 5th car now. More
by Bob Paris
June 28, 2021
Was a pleasant experience working with everyone there. They could sell ice to an eskimo !!! They could sell ice to an eskimo !!! More
by crab3
April 27, 2021
Had to deal with the folks at gates from 8oo miles away and they were very helpful and looked after all my needs excellent customer service. and they were very helpful and looked after all my needs excellent customer service. More
by carpentergord
Employees Worked With
April 08, 2021
Brought my 2019 Titan XD for some warranty work. Coolant overflow tank. I had stored my 2017 Jeep soft top windows in the fold flat rear seats. Someone there decided to take all the metal parts I had in t overflow tank. I had stored my 2017 Jeep soft top windows in the fold flat rear seats. Someone there decided to take all the metal parts I had in the truck bed and toss them on the plastic windows and now they are trashed. Be careful what you leave in your vehicle there. The person "Jim" who contacted me this morning said there was no manager available for any of the times I would be able to come in and show them. I guess the managers work the same hours as I. If they want to see them now they can come look in my trash. I'll replace them from a non Gates dealer. Since 2009 I've purchased eight brand new vehicles with the last three coming from Gates dealerships. My next in February will come from somewhere else. More
by Buzz Off
Employees Worked With
Gina was great! Five stars for her.
November 27, 2020
From the salesman to service we are always impressed and highly recommended them to are friends and family. They are genuine and sincere when they are helping you find what will work best for you. highly recommended them to are friends and family. They are genuine and sincere when they are helping you find what will work best for you. More
by Jeremiah
September 10, 2020
I continue to be stunned at the consistently high level of professionalism at Gates. I am not exaggerating when I say that you set the standard. of professionalism at Gates. I am not exaggerating when I say that you set the standard. More
by Tom B
August 20, 2020
I scheduled an appointment online after not being able to get through on the phone, he called me and was confused with what I was scheduling. Not sure how much clearer it could be since it was done in an onl get through on the phone, he called me and was confused with what I was scheduling. Not sure how much clearer it could be since it was done in an online system designed by them. I need my rear brakes replaced and I need them to fix my horn which they messed up last time they gave me an oil change. The incompetence is running rampant at this location. Years of going here mean nothing to them. Run in the other direction. More
by BG12
Employees Worked With
