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Gates GMC Nissan - Service Center

North Windham, CT

4.9
98 Reviews

98 Reviews of Gates GMC Nissan - Service Center

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April 08, 2025

Had a great visit. Needed to replace, my truck. I bought a car. Happy with it. It was what I had in mind. . More

by normaquirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeana Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Carrasquillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Gates GMC Nissan responded

Thank you for your 5-star review! We’re so glad to hear you had a great visit and found the perfect vehicle to replace your truck. It’s always our goal to help customers find exactly what they have in mind, and we’re happy to know you're satisfied with your new car purchase. Thank you for choosing us—we look forward to assisting you with all your future automotive needs! 🚗⭐👏

April 02, 2025

Martin was awesome throughout the process. Very knowledgeable and provided guidance on Al questions asked. He definitely knows the business and products he needs s selling. More

by Frontier1!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Apr 05, 2025 -

Gates GMC Nissan responded

Thank you for your 5-star review! We're thrilled to hear that Martin provided an awesome car-buying experience with his knowledgeable and professional guidance. His expertise and dedication to helping customers make informed decisions are what set him apart. We appreciate your support and look forward to assisting you again in the future! 🚗⭐😊

March 14, 2025

Jeana has been with me through two transmissions, numerous rental cars and a real mess of a SUV. As that machine deteriorated she handled every new repair with care and concern. I ditched the lemon, More

by Jenimcdee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Gates GMC Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Jeana has provided exceptional customer service through every step of your vehicle journey. At Gates GMC Nissan, we take pride in offering top-tier service and support, whether it's routine maintenance or unexpected repairs. Your trust in our service department means the world to us, and we're glad to have you back for your new car needs. If you ever need assistance, our team is always here to help. Enjoy your new ride, and thank you for choosing Gates GMC Nissan! 🚗💙 #GatesGMCNissan #ExceptionalService #CustomerFirst

November 28, 2024

The service department at Gates is outstanding. Friendly staff and attentive to your needs. Vehicle is always handled with care and always comes back clean. Comfortable and relaxing waiting area wi More

by Sierra Jeff 1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Gates GMC Nissan responded

Thank you so much for your fantastic review! We're thrilled to hear that our service department continues to exceed your expectations with its friendly and attentive staff, and that your vehicle always returns clean and well-cared for. It’s also great to know you find our waiting area comfortable and relaxing! We're especially grateful for your trust in Martin Quinones—his honesty, knowledge, and friendly service truly set him apart as your go-to salesperson. We look forward to assisting you again in the future, whether it's for service or your next vehicle purchase!

November 27, 2024

Always a pleasure to do business there. Very friendly & professional staff members. Very helpful no matter what the problem is. More

by hsegerstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

Gates GMC Nissan responded

Thank you for sharing your experience! We're delighted to hear that every visit to Gates GMC Nissan is a pleasure for you. Our friendly and professional staff is always here to help, no matter the issue. Your satisfaction means the world to us, and we look forward to serving you again soon! 🚗🌟

November 27, 2024

Straight forward, none of the usual nonsense I’ve encountered at other dealerships. Best of all, no pressure to upsell unneeded additions. More

by bob.woodward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sorel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Gates GMC Nissan responded

Thank you, Bob Woodward, for your thoughtful review! 🌟 We’re thrilled to hear about your positive experience with Mark Miner and Mike Sorel. Providing straightforward, hassle-free service is what we strive for, and we’re glad it made a difference for you. No-pressure sales and focusing on what our customers truly need are core values at our dealership. Your feedback reinforces our commitment to delivering a smooth and honest car-buying experience. We appreciate your trust and look forward to serving you again in the future. Thanks for choosing us! 🚗✨

March 12, 2024

Great Service from Bill as always, prompt, straight up, knows his trade like few others. More

by Chris 001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
March 09, 2024

The service that I received from Bill was fantastic. He was professional and really made me feel welcomed. More

by athleticguy56
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
March 07, 2024

The service manager, Bill, was extremely knowledgeable, polite, and helpful. There was an issue a different dealership couldn’t figure out. Bill and his team found it and fixed it pretty quickly. I will de More

by shelley04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
March 07, 2024

Great experience! Bill Rideout was helpful, courteous and knowledgeable. I felt comfortable and valued as a customer. More

by WHatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
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