
Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I have now purchased 3 cars from Gates GMC. With each car, we have receivedf excellent service and I feel that Gates GMC-Nissan goes out of their way to make sure their customers are happy. It's possi car, we have receivedf excellent service and I feel that Gates GMC-Nissan goes out of their way to make sure their customers are happy. It's possible that a car may be purchased for a little less money, but I doubt the same service would be received by the customer. Besides, I get a free cup of coffee. More
Ralph was an excellent sales rep. He easily answered all my questions. Showed me the entire facility. He took me on a road test which adequately allowed me to get a great feel for the car. He worked with my questions. Showed me the entire facility. He took me on a road test which adequately allowed me to get a great feel for the car. He worked with me to receive a great deal and didn't try to sell me something I didnt want. I love my new car and would gladdly recommend Gates to a friend. More
I injoyed my experance at gate gmc. Everyone was very polite and helpful.I would recommend gates to a friend. From the moment i walked in the door i felt welcomed.I never felt once that i was being pushe polite and helpful.I would recommend gates to a friend. From the moment i walked in the door i felt welcomed.I never felt once that i was being pushed into a car. I ended up leaving with a smile which makes it an even better experiance. More
As mentioned before, Brian did a great job. He took pictures, emailed them, pulled the entire deal together over the phone. Nick also did a great job of making the paperwork easy and straight forward pictures, emailed them, pulled the entire deal together over the phone. Nick also did a great job of making the paperwork easy and straight forward (as much as you can with that much paper). Brian reviewed the car, the options, the onstar, and had me off an running in about an hour and half. Great stuff. More
From my first contact with Jim my entire sales process with Gates was as easier than I thought possible. He was in contact with me throughout the ordering and building phases. Any questions I had where an with Gates was as easier than I thought possible. He was in contact with me throughout the ordering and building phases. Any questions I had where answered promptly and thoroughly. At times it seemed as the process was too easy. When my Terrain was delivered I was amazed. It is not often that something exceeds your expectations but this did. I would recommend Gates to anyone that I know that is looking to purchases a car. I would direct them right to Jim. Overall I couldn't be happier with my buying experience. More
My wife and I came to Gates to look at a used Versa we saw online. As we arrived Brian came out and greeted us. He was very knowledgeable about the vehicles we asked him about and helped guide us throug saw online. As we arrived Brian came out and greeted us. He was very knowledgeable about the vehicles we asked him about and helped guide us through the process. After discussing the 2009 Versa with Brian he informed us about the Nissan incentives for purchasing a new vehicle. After negotiating the price with Brian my wife and I purchased a 2011 Versa. More
Gates is the most accomodating dealership I have ever dealt with. They made sure their price was lower than the competition, and they got the exact vehicle I wanted instead of trying to talk me into som dealt with. They made sure their price was lower than the competition, and they got the exact vehicle I wanted instead of trying to talk me into something they needed to get rid of. Everyone was extremely nice and they have earned a stellar recommendation and a customer for life! More
This dealership was by far the best car dealer that I have ever worked with. Jimmy was 100% honest and did everything that he said that he would do. I have bought cars from dealers for the past 30 years have ever worked with. Jimmy was 100% honest and did everything that he said that he would do. I have bought cars from dealers for the past 30 years and never have I felt so good during and after the sale. Jimmy sold me the car below invoice which was great and I was able to save lots of money!! More
From past experience, recommend those who buy cars from Gates be wary of excessive and unneeded service they try to convince owner to have performed. Example: Told I needed replacement of front brakes when Gates be wary of excessive and unneeded service they try to convince owner to have performed. Example: Told I needed replacement of front brakes when actually had 50% wear left; told I needed to have BRAKE FLUID replaced!; told I needed to have POWER STEERING FLUID flushed and replaced!(These last two items are NEVER needed, also not in any manufacturer's maintenance manual; told I needed to have air conditioning system "cleaned out"! All this for the cost of $750.00 on a 2006 Murano with only 39,000 miles! After buying 5 cars in last 10 yrs from these rip-off artists have gone elsewhere to do business! More
I went to this dealer to buy a new Nissan. I had the car that I wanted picked out and informed them of this on arrival. They spent more time trying to sell me a used Nissan than the new one I wanted. They that I wanted picked out and informed them of this on arrival. They spent more time trying to sell me a used Nissan than the new one I wanted. They finally (and relunctantly) agreed to let me look at the new Nissan that I wanted. I negotiated a price with them and left because I already had 2 quotes that were $1,000 less than the quote they gave me. Then, Denny sent my mother an insulting e-mail about a phone call he believed he had with me ... this phone call never took place. They obviously keep poor track of their leads. Regardless, the owner of a dealership should never insult anyone never mind a prospective customer. Ultimately I went elsewhere an am glad that I did. I would never recommend this dealership. More