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Gates GMC Nissan
North Windham, CT
3,835 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,835 reviews
May 29, 2008
I was satisfied with the customer service and friendliness of the employees i dealt with. I would recommend Gates Nissan to someone looking to purchase a Nissan. Everything was explained well and friendliness of the employees i dealt with. I would recommend Gates Nissan to someone looking to purchase a Nissan. Everything was explained well and all questions were answered that I had at the time. I look forward to continuing my business there. More
by nichola
May 26, 2008
I have been a customer of Gates GMC/Nissan for about 4 years and was looking to trade in my truck for something a little less thirsty at the gas pumps. I have dealt with Rick Brown before and was slightl years and was looking to trade in my truck for something a little less thirsty at the gas pumps. I have dealt with Rick Brown before and was slightly disappointed to find that he had been promoted to sales manager. I was introduced to Ralph Clemen who, fortunately, did not disappoint me. Ralph and Rick treated me fairly and I walked away with what I feel is a fair deal. The finance manager however, still has a litle to learn about following through with any promises he makes. Overall, I feel I did good. First time I felt that way about buying a new car More
by scubabob1
Employees Worked With
Other Employees :
Rick Brown, Ralph Clemen, Denny Gates, finance manager
May 19, 2008
Bob Lussier was helpful in answering my questions, he helped me to receive a trade in value on my old car the was acceptable. Overall it was a pleasant experience. I was not pressured or pushed into do helped me to receive a trade in value on my old car the was acceptable. Overall it was a pleasant experience. I was not pressured or pushed into doing anything that I didn't want to do. More
by Jacobus
Employees Worked With
Bob Lussier, Bob Lussier
May 11, 2008
Very satisfied with vehicle selection. Sales person was not pushy. The dealership even stayed open late on a weekend so we could pick up our vehicle. Very satisfied with the Nissan Frontier we purchased. not pushy. The dealership even stayed open late on a weekend so we could pick up our vehicle. Very satisfied with the Nissan Frontier we purchased. More
by lisarei
September 03, 2006
I was in an accident I hit a curb broke tie rides, shifted engine cradle, tire and rim speed limit 35mi. an hour. O. K. definitely my fault For staying out of the way of a tractor trailer truck making shifted engine cradle, tire and rim speed limit 35mi. an hour. O. K. definitely my fault For staying out of the way of a tractor trailer truck makings a wide turn. they were quick to respond. took a long time to fix. when I got my car back I went straight to work I noticed my steering wheel was off to the left and I was getting a vibration between 60 to 65mi. an hour. for as long as they had it you would think they would get it right the first time. on my way home i hit a pothole just my luck doing about 35 to 40mi. an hour pop the tire and bent rim and shifted the engine cradle back 2in. O. K. I can see tire and rim low profile but shifting the engine cradle back 2in. again it was a pothole not a crater. They were quick to respond but really longer time to fix. and just recently I had to bring my vehicle in to replace the tie rod again. and when I was on the phone with the service department they were arguing with me trying to tell me that I was driving too fast. very on professional speed limit love my cruise control. I don't remember paying anybody to argue with me? I remember paying for my vehicle to get fixed three times. I scared to drive my car afraid to break something More
by Otto
Employees Worked With
