Gates GMC Nissan

From past experience, recommend those who buy cars from Gates be wary of excessive and unneeded service they try to convince owner to have performed. Example: Told I needed replacement of front brakes when Gates be wary of excessive and unneeded service they try to convince owner to have performed. Example: Told I needed replacement of front brakes when actually had 50% wear left; told I needed to have BRAKE FLUID replaced!; told I needed to have POWER STEERING FLUID flushed and replaced!(These last two items are NEVER needed, also not in any manufacturer's maintenance manual; told I needed to have air conditioning system "cleaned out"! All this for the cost of $750.00 on a 2006 Murano with only 39,000 miles! After buying 5 cars in last 10 yrs from these rip-off artists have gone elsewhere to do business! More

I went to this dealer to buy a new Nissan. I had the car that I wanted picked out and informed them of this on arrival. They spent more time trying to sell me a used Nissan than the new one I wanted. They that I wanted picked out and informed them of this on arrival. They spent more time trying to sell me a used Nissan than the new one I wanted. They finally (and relunctantly) agreed to let me look at the new Nissan that I wanted. I negotiated a price with them and left because I already had 2 quotes that were $1,000 less than the quote they gave me. Then, Denny sent my mother an insulting e-mail about a phone call he believed he had with me ... this phone call never took place. They obviously keep poor track of their leads. Regardless, the owner of a dealership should never insult anyone never mind a prospective customer. Ultimately I went elsewhere an am glad that I did. I would never recommend this dealership. More

I was satisfied with the customer service and friendliness of the employees i dealt with. I would recommend Gates Nissan to someone looking to purchase a Nissan. Everything was explained well and friendliness of the employees i dealt with. I would recommend Gates Nissan to someone looking to purchase a Nissan. Everything was explained well and all questions were answered that I had at the time. I look forward to continuing my business there. More

I have been a customer of Gates GMC/Nissan for about 4 years and was looking to trade in my truck for something a little less thirsty at the gas pumps. I have dealt with Rick Brown before and was slightl years and was looking to trade in my truck for something a little less thirsty at the gas pumps. I have dealt with Rick Brown before and was slightly disappointed to find that he had been promoted to sales manager. I was introduced to Ralph Clemen who, fortunately, did not disappoint me. Ralph and Rick treated me fairly and I walked away with what I feel is a fair deal. The finance manager however, still has a litle to learn about following through with any promises he makes. Overall, I feel I did good. First time I felt that way about buying a new car More

Bob Lussier was helpful in answering my questions, he helped me to receive a trade in value on my old car the was acceptable. Overall it was a pleasant experience. I was not pressured or pushed into do helped me to receive a trade in value on my old car the was acceptable. Overall it was a pleasant experience. I was not pressured or pushed into doing anything that I didn't want to do. More

Very satisfied with vehicle selection. Sales person was not pushy. The dealership even stayed open late on a weekend so we could pick up our vehicle. Very satisfied with the Nissan Frontier we purchased. not pushy. The dealership even stayed open late on a weekend so we could pick up our vehicle. Very satisfied with the Nissan Frontier we purchased. More

I was in an accident I hit a curb broke tie rides, shifted engine cradle, tire and rim speed limit 35mi. an hour. O. K. definitely my fault For staying out of the way of a tractor trailer truck making shifted engine cradle, tire and rim speed limit 35mi. an hour. O. K. definitely my fault For staying out of the way of a tractor trailer truck makings a wide turn. they were quick to respond. took a long time to fix. when I got my car back I went straight to work I noticed my steering wheel was off to the left and I was getting a vibration between 60 to 65mi. an hour. for as long as they had it you would think they would get it right the first time. on my way home i hit a pothole just my luck doing about 35 to 40mi. an hour pop the tire and bent rim and shifted the engine cradle back 2in. O. K. I can see tire and rim low profile but shifting the engine cradle back 2in. again it was a pothole not a crater. They were quick to respond but really longer time to fix. and just recently I had to bring my vehicle in to replace the tie rod again. and when I was on the phone with the service department they were arguing with me trying to tell me that I was driving too fast. very on professional speed limit love my cruise control. I don't remember paying anybody to argue with me? I remember paying for my vehicle to get fixed three times. I scared to drive my car afraid to break something More