Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,769 reviews
Great customer service. I have always been completely satisfied with my service and cars from Gates. My questions are always explained and I never feel rushed. I am 100% comfortable buying my car there satisfied with my service and cars from Gates. My questions are always explained and I never feel rushed. I am 100% comfortable buying my car there and know I will have continued great service should a problem arise. I highly reccomend this dealership and plan on purchasing my future vichicle there. More
This is my 3rd purchase from Gates. Ralph Clemente has been nothing but GREAT in the way he explains everything. I could not have asked for more from any sales associate. Great Job Ralph...... This is th been nothing but GREAT in the way he explains everything. I could not have asked for more from any sales associate. Great Job Ralph...... This is the 2ond vehicle that Ralph has been my sales person and the reason I came back to Gates More
The stuck to where I needed to be and made sure to keep what I was looking for in mind. And only showed me things in my price range. Brian made sure I was comfortable with the car before I drove it off the what I was looking for in mind. And only showed me things in my price range. Brian made sure I was comfortable with the car before I drove it off the lot. Nick made sure I understood everything before signing it and the warranty he made to fit what I needed. More
Positive experience, knowledgeable, friendly. We had worked with Brian Howe the last time we bought a vehicle and had a positive experience with him. Overall we find the dealership to be upbeat but not worked with Brian Howe the last time we bought a vehicle and had a positive experience with him. Overall we find the dealership to be upbeat but not pushy. Enjoyed the atmosphere - music and energy. More
I have now purchased 3 cars from Gates GMC. With each car, we have receivedf excellent service and I feel that Gates GMC-Nissan goes out of their way to make sure their customers are happy. It's possi car, we have receivedf excellent service and I feel that Gates GMC-Nissan goes out of their way to make sure their customers are happy. It's possible that a car may be purchased for a little less money, but I doubt the same service would be received by the customer. Besides, I get a free cup of coffee. More
Ralph was an excellent sales rep. He easily answered all my questions. Showed me the entire facility. He took me on a road test which adequately allowed me to get a great feel for the car. He worked with my questions. Showed me the entire facility. He took me on a road test which adequately allowed me to get a great feel for the car. He worked with me to receive a great deal and didn't try to sell me something I didnt want. I love my new car and would gladdly recommend Gates to a friend. More
I injoyed my experance at gate gmc. Everyone was very polite and helpful.I would recommend gates to a friend. From the moment i walked in the door i felt welcomed.I never felt once that i was being pushe polite and helpful.I would recommend gates to a friend. From the moment i walked in the door i felt welcomed.I never felt once that i was being pushed into a car. I ended up leaving with a smile which makes it an even better experiance. More
As mentioned before, Brian did a great job. He took pictures, emailed them, pulled the entire deal together over the phone. Nick also did a great job of making the paperwork easy and straight forward pictures, emailed them, pulled the entire deal together over the phone. Nick also did a great job of making the paperwork easy and straight forward (as much as you can with that much paper). Brian reviewed the car, the options, the onstar, and had me off an running in about an hour and half. Great stuff. More
From my first contact with Jim my entire sales process with Gates was as easier than I thought possible. He was in contact with me throughout the ordering and building phases. Any questions I had where an with Gates was as easier than I thought possible. He was in contact with me throughout the ordering and building phases. Any questions I had where answered promptly and thoroughly. At times it seemed as the process was too easy. When my Terrain was delivered I was amazed. It is not often that something exceeds your expectations but this did. I would recommend Gates to anyone that I know that is looking to purchases a car. I would direct them right to Jim. Overall I couldn't be happier with my buying experience. More
My wife and I came to Gates to look at a used Versa we saw online. As we arrived Brian came out and greeted us. He was very knowledgeable about the vehicles we asked him about and helped guide us throug saw online. As we arrived Brian came out and greeted us. He was very knowledgeable about the vehicles we asked him about and helped guide us through the process. After discussing the 2009 Versa with Brian he informed us about the Nissan incentives for purchasing a new vehicle. After negotiating the price with Brian my wife and I purchased a 2011 Versa. More