Gates GMC Nissan

As exciting as it is buying a new vehicle, it can also be a very anxious and nervous situation. I visited a couple other Nissan dealerships searching for the good price. I feel good about the price I got and a very anxious and nervous situation. I visited a couple other Nissan dealerships searching for the good price. I feel good about the price I got and with the experience I had with the sales and finance personnel, I am very confident I will have a positive and pleasant experience when I have the vehicle serviced. I would recommend this dealership to my friends. More

I don’t recommend Gates Nissan – Car salesmen will force you into selling your soul. They should be embarrassed. My mom recently purchased a car from Gates. Salesman wanted to tack on every single exte you into selling your soul. They should be embarrassed. My mom recently purchased a car from Gates. Salesman wanted to tack on every single extended warranty and fee under the sun. Talked her into financing because that’s the only way to get the $1000 rebate. But, they charged $700 for finance administration. Worth it to save $300? Hardly. They saw her coming a mile away. Older woman with a broken accent, from a foreign land. Yeah. $$$ rang in their eyes. When my mother told the salesman no and he finally let go, they made arrangements for pickup and paper signing. She shows up and the Gen Manager has fees after fees for various items tacked on. Finance administration (not interest). Paint warranty, extended warranty, you name it. She argued for over 5 hours with them that she didn’t want them. (New vehicle no less). But the Gen manager stated “you really do need it. It really has to be on here. You don’t want to go without it.” She admitted she should have walked, but they broke her down. Shame on Gates and the whole Nissan crew. I have dealt with them once. They are forceful and try to convince you to buy into things you don’t need – or want. But I’ve seen them with elderly, and with language challenged individuals. They push harder using terms like “you need this to ensure your vehicle is covered”. They use sales gimmicks that should be banned. If I could convince her to shove the car where the sun doesn’t shine, I would. I have never seen someone purchase a car and look so beat up and saddened over it. I will never ever recommend Gates Nissan or any Gates dealership. More

Extreemly professional, no hard sell. The sales and finance staff were very knowlegeable, friendly and accomodating. The managment were very approachable and willing to bend over backwards to make the finance staff were very knowlegeable, friendly and accomodating. The managment were very approachable and willing to bend over backwards to make the sale. Thank you, I'll cetainly be coming back for my next car puchase! More

I would recommend Gates GMC Nissan, because of the quality and the way that the Sales Staff handled my needs for a vehicle. I was impressed with the way that each member of the team handled the Sale a quality and the way that the Sales Staff handled my needs for a vehicle. I was impressed with the way that each member of the team handled the Sale and all the paperwork involved. I was well pleased, with the outcome and the vehicle runs great. Once again for me to recommend Gates GMC Nissan to any of my family or friends, they truly have earned my respect and future Business. Robert W. Rautio 173 Gorman Road Brooklyn, CT. 06234. More

Paul was very accommodating and helpful during my purchase of my new car. I live about 7 hours away and only was in Connecticut for a 2 day time period. He worked with my dad for an entire week to fi purchase of my new car. I live about 7 hours away and only was in Connecticut for a 2 day time period. He worked with my dad for an entire week to find the right car for me. Once my decision was made, Paul made sure that the car I wanted was ready to go with in an hour. This was my first car purchase, and I couldn't be happier with the final result. He made sure that everything was taken care of for me, and that I got the car at a price that was both fair and affordable. With out a doubt, I will be back to buy my next car at Gates, and will absolutely be buying from Paul. More

This has been the best car buying experience for us. Paul Bacon was welcoming and informative without be aggressive or pushy. Paul gave us lots of information about the car market, type of vehicles we Paul Bacon was welcoming and informative without be aggressive or pushy. Paul gave us lots of information about the car market, type of vehicles we may be interested in, and worked with us to complete a deal that we and the dealership would be happy with. He made the experience a pleasure and the facility was beautiful and clean. Overall a very positive experience for our family. More

When I bought the Nissan, I agreed the final price including extra charges with sales manager. However, when I made signature the contract, I paid $75 more then the agreed price. Attitude of the perso including extra charges with sales manager. However, when I made signature the contract, I paid $75 more then the agreed price. Attitude of the person who deals financing was not good for customer, I don't want to buy Nissan car at GATES NISSAN any more, even though the nissan car is good. After making signature the contract and 10 days later, I be asked to pay $25 more. The money have to be paid by dealer. Also when the dealer ordered accessories for my car, he told me the accessories was delivered within several day. However, I did not received any contact about this from GATES NISSAN for 1 week. More

Bob Lussier is the main reason I keep coming back to Gates. Nick Truax has also been wonderfully helpful. All my service visits have also been very convenient and easy-going. My most recent visit invo Gates. Nick Truax has also been wonderfully helpful. All my service visits have also been very convenient and easy-going. My most recent visit involved many people as Bob was not in. Even though I literally just walked in without an appointment, everyone took great care to answer all my questions and to make sure that Bob got the credit for the sale. Keep up the great work! More

My family and I had the most wonderful experience at Gates this past week. We had been in contact with many dealerships looking for just the right car. I had a very difficult time getting anyone to help Gates this past week. We had been in contact with many dealerships looking for just the right car. I had a very difficult time getting anyone to help me by calling back or reaching out. We called Gates because they are right down the road from our home. Jeremy called us back right away. I went into to see a car the next day. Keep in mind that they close at 8:00 and I drove into the parking lot at 7:45p. I thought for sure they would do what all of the other dealers had done and just push me off. I certainly was wrong. They were all so kind. I never felt rushed or pressured. I sat with Jeremy and went through a list of what I wanted my car to have, and he called the next day. They found me a car! Exactly what I wanted! I bought and took it home the very next day. Erika in the financing department was teriffic! She was so kind and accomidating. It is difficult to shop for anything with a 6yr. old and a 4 yr. old but everyone there knew my girls by the time we left and they were so very sweet to them. The girls want to know when we can go back and visit our new friends. I would recommend Gates to everyone! We certainly know where we will be going for now on. More

I had a great experience with Gates Nissan and would highly recommend them to family and friends in the future for their new/used car purchases. Staff was very friendly and easy to work with. They worke highly recommend them to family and friends in the future for their new/used car purchases. Staff was very friendly and easy to work with. They worked hard to get me exactly what I wanted, for the right price, and in a timely manner. More