Gates GMC Nissan

This has been the best experience I have had purchasing a vehicle. No question was left unanswered and I was treated like a VIP customer from start to finish. I will be referring everyone to Gates. vehicle. No question was left unanswered and I was treated like a VIP customer from start to finish. I will be referring everyone to Gates. More

Everyone was very helpful knowledgeable and a pleasure to work with. I would definitely refer my friends and family in the future. Thank you for everything to work with. I would definitely refer my friends and family in the future. Thank you for everything More

Everthing was great paul and his crew goes out of there way to help custmers and i think they want to make feel happy and they try there hardest to get a new car way to help custmers and i think they want to make feel happy and they try there hardest to get a new car More

I gave it this rating because I visited over 5 dealerships and found most were only interested in a quick sale or were shysters trying to rip you off . Some dealers actually used false advertiseme dealerships and found most were only interested in a quick sale or were shysters trying to rip you off . Some dealers actually used false advertisements to get you in and then renege on what there listing said. I was told by 2 salesmen at a Hartford dealership that the price was negotiable on a vehicle I looked at on their website. When I drove over 30 miles to get there was then told the price was NOT negotiable it was an internet only price, however the vehicle was sitting in there lot with the exact same price. After two days they decided to accept my offer, however, in that time I went to Gates (and was glade I did). As I said Gates was very personable and were interested not only in selling a car but also interested in my daughters safety making her happy and reasonable with us as consumers. JJ Lavieri even had 2 new tires put on this vehicle to demonstrate his sincerity towards my daughters safety and Denny worked out a very good price for us. It was truly our pleasure dealing with Gates. More

We discussed in detail before I even visted the dealership the truck and my trade. We had agreed to what we both expected. The sales experience was outstanding, the sales person was very profession dealership the truck and my trade. We had agreed to what we both expected. The sales experience was outstanding, the sales person was very professional and the transation went as I had hoped. If more dealerships had such a professional / honest attitude people would not be so turned off when they visit a dealership. More

Paul bacon was a great salesman...he was kind and met all my needs. I have heard that the service dept is wonderful and I will see if it meets my needs. I would recommned you to all my friends and family my needs. I have heard that the service dept is wonderful and I will see if it meets my needs. I would recommned you to all my friends and family More

The service we received at Gates GMC Buick Nissan was outstanding. We visited this dealership after receiving poor customer service at another local GMC Buick dealer. From the moment we walked onto the outstanding. We visited this dealership after receiving poor customer service at another local GMC Buick dealer. From the moment we walked onto the sales lot, Brian Phillips was friendly, courteous, attentive and professional. Brian spent a tremendous amount of time and energy to make sure we found the vehicle that was best suited to our needs. He even went above and beyond the call of duty to procure the exact vehicle we wanted from another dealership out of state. From the point of entry onto the lot; to the close of sale with Nick in finance, our experience was great! We will not hesitate to recommend Gates to all of our friends and family. This dealship is to be commended for their old-fashioned customer service values which are all too often lacking in today's marketplace. More

It was good experiences to me. Dealer Tomas was good and friendly. And the price was good I think. Because I haven't SSN yet, offering of dealer's plate was excellent for me. But one thing I wish to i friendly. And the price was good I think. Because I haven't SSN yet, offering of dealer's plate was excellent for me. But one thing I wish to improve is that there is too much time to wait each processes. Except that, whole processes were good! More

It was the best experience I have had in all my years of purchasing and leasing vehicles. Brian was excellent at explaining all the features of the vehicle and was very friendly and professional. Nick m purchasing and leasing vehicles. Brian was excellent at explaining all the features of the vehicle and was very friendly and professional. Nick made the paperwork and signing very easy. He explained everything I signed and was very organized in his manner. The most professional business manager I have encountered. I usually end up adding on many options at the end that I don't really need or use. Nick was excellent in putting together the exact leasing plan that worked for me. I have already recommended you to my daughter. More

Excellent customer service. Every employee on the whole Gates team was very courteous, professional and personable. No pressure sales. My most pleasant auto shopping experience ever. I would definitely r Gates team was very courteous, professional and personable. No pressure sales. My most pleasant auto shopping experience ever. I would definitely recommend them to friends and family. More