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Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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From the moment I walked through the door, the crew was very friendly and made feel comfortable. They patiently answered all of my questions and were never pushy. very friendly and made feel comfortable. They patiently answered all of my questions and were never pushy. More
I saw a car on Autotrader that I was interested in, and sent an email inquiring about it's availability. Tomas replied and informed me it was still available, and we setup a time for me to come look at it. sent an email inquiring about it's availability. Tomas replied and informed me it was still available, and we setup a time for me to come look at it. During our email conversation he mentioned he had just taken another one in on trade, that was 1 year newer with a few more miles but would be in the same general price range. When I arrived to look at the Silver Corvette I had seen, I saw the additional Vehicle he mentioned was a Black Corvette. This one was a 2008, and loaded with every option, and extra concievable...and was ultimately the one I went with. The entire process was very friendly, anpother gentleman, Brian Howe, working with Thomas even made me a cup of coffee, and grabbed my son a coke. He was also a very friendly, helpful gentleman and the small gesture of the coffee and a coke really made my son and I feel like we were dealing with more than salespeople...but actually friends. Was a great experience, and any friend I know who is in the market for a new vehicle, and my family as well in the future, I will remember your dealership and tell them it's worth the ride to see what you have on the lot. The ONLY thing I would recommend to you, and it's not really a knock....but a Car of a class such as a Corvette should never have a large dealer sticker plastered on the body. The plate frame is one thing, and I will keep that on the car to spread the word for you guys....but I spent a half hour when I got the vehicle home removing that sticker, as I informed the sales team I would if it was there. Easy enough to remove, so not a big deal...but just hoping it helps you to know that a Corvette driver most likely wont want anything but the crossed flags appearing on the paint. More
All of the staff we worked with was friendly, knowledgable and professional. It was truley a great overall experience. We will definately recommend the dealership to our friends and family. knowledgable and professional. It was truley a great overall experience. We will definately recommend the dealership to our friends and family. More
a great experience in purchasing a car. Eric was very helpfull in the entire process, the Financial Manager was great. Would purchase a car next time around with Eric. helpfull in the entire process, the Financial Manager was great. Would purchase a car next time around with Eric. More
we had a great experience at this dealership. everybody was very kind and friendly and worked hard to make a sale happen. when we are ready we will come back and trade there. was very kind and friendly and worked hard to make a sale happen. when we are ready we will come back and trade there. More
We walked in to your dealership to look at a used truck that was listed on your website. After talking with your salesmen for a while, he explained the value of buying a new truck instead. We had a great that was listed on your website. After talking with your salesmen for a while, he explained the value of buying a new truck instead. We had a great experience with you guys, and I am now enjoying my New Nissan Frontier! Thanks! More
This is the second vehicle I have purchased from Gates GMC. My first was an Xterra that I loved yet was totalled in a recent crash (that xterra saved my life, it was crushed but I walked away with minor s GMC. My first was an Xterra that I loved yet was totalled in a recent crash (that xterra saved my life, it was crushed but I walked away with minor scratches). The folks at Gates helped me with my insurance problems. I told them I wanted a used Pathfinder and they did not have any on the lot or at their sister stores. They did however work hard at finding me one in New York that was perfect. Only complaint there was they told me the price of the car was nearly $21,000.00 and I agreed to purchase it. I got home and found the exact same car, Same Vin# Same Mileage, same location in New York etc for $17,995.00! $3,005 dollars less! I brought this up and was told that they purchased it through some auto mall like auction thing and not the advertised dealership. That the price listed was not the price they paid. There was also shipping and other issues etc. I still felt the inital price I paid was still a good deal but the whole $3,000 less, auto market mall or whatever made me feel a little weird. I still don't understand it. I would have liked to have seen what they paid, the costs of getting it to Gates and other fees, Just would have made me feel better. All the staff were friendly and after finding some things I did not like about the car they pledged to make it right. I have no problem returning there for a third vehicle. More
Very professional sales team. They make you feel like part of the Gates family. They talk to you not at you. They explain every aspect of the process and Eric's vehicle knowledge is very good. I have pur part of the Gates family. They talk to you not at you. They explain every aspect of the process and Eric's vehicle knowledge is very good. I have purchased several GM vehicle over the past 30 years and have never been treated this well. More
Very pleased with friendliness of staff and overall experience of the dealership. I definitely would refer friends/family here so that they can also have a positive experience while purchasing a new ca experience of the dealership. I definitely would refer friends/family here so that they can also have a positive experience while purchasing a new car. More
Overall all staff members @ Gates were friendly. Tomas particularly, was very friendly and profesional in conducting this deal, definately a valuable asset for the company. particularly, was very friendly and profesional in conducting this deal, definately a valuable asset for the company. More