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Gates GMC Nissan
North Windham, CT
3,843 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,843 reviews
July 23, 2012
I was very pleased with the service I received making my purchase experience easier and affordable. The team at Gates is very friendly and professional and I would recommend this dealer to my friends and fa purchase experience easier and affordable. The team at Gates is very friendly and professional and I would recommend this dealer to my friends and family. More
by labubbles2
July 22, 2012
The sales ppl were friendly and attentive to our needs. They wanted to go above and beyond to get our business. One example of this is allowing us to take the vehicle we were interested in and bring it wi They wanted to go above and beyond to get our business. One example of this is allowing us to take the vehicle we were interested in and bring it with us to another dealer to help compare. they also understood comcerns about mechanical issues we pointed out and were happy to address them and correct them even though some items did not fail on the inhouse safety check. As for the price we give a 4 because we met half way on a price that was offered by another dealer on a comparable vehicle. If we had settled on the sme price we would have given a 5. As for the 4 in quality of work, the vehicle was not ready when it was supposed to be and the cleaning was not 100% (even noticed by the salesman). More
by rlandry07
Employees Worked With
Other Employees :
Paul Mazza, Ralph Clement, Nick, Ryan
July 22, 2012
I have a few small issues.First the material they use to write messages on the windows is still visible when window is wet. I really didn't care about switched between salepeople,Nathan Rameaka was first to write messages on the windows is still visible when window is wet. I really didn't care about switched between salepeople,Nathan Rameaka was first to intoduce himself to us and got us into the showroom. I hope he gets something out of the sale. More
by shouldbeford
July 20, 2012
From the moment I arrived, everyone was very friendly and helpful. My sales consultant, Frank Fomo, was very attentive to my needs from the start, asking questions to determine the right vehicle for my nee helpful. My sales consultant, Frank Fomo, was very attentive to my needs from the start, asking questions to determine the right vehicle for my needs. I couldn't be happier with my choice, either; my daughter and I are extremely happy! Thank you to the Gates family, and especially Frank, for such a wonderful experience! I will definitely be recommending your dealership to everyone I know! More
by nvalerio
July 18, 2012
My experience at gates was excellent. All of the employee there are really nice and made it really fun. They were a good help in helping me find the car for me. there are really nice and made it really fun. They were a good help in helping me find the car for me. More
by kayla.hughes013
July 17, 2012
My husband and I purchased a truck recently, and was very pleased with Gates. I chose to return for my vehicle, and requested Jay Handfield's assistance in selection of my car, due to the very positive expe pleased with Gates. I chose to return for my vehicle, and requested Jay Handfield's assistance in selection of my car, due to the very positive experience we had had previously. More
by jfeeley
July 16, 2012
We have worked with Jay Handfield for several of our vehicle purchases over the years, and he is always our first choice when a purchase need arises. We have also referred to many of our friends and fa vehicle purchases over the years, and he is always our first choice when a purchase need arises. We have also referred to many of our friends and family members to him. Jay listens to what we need and want in a vehicle and then goes to work looking for just the right one. He is patient and diligent, all the while working with a smile and that wonderful sense of humor. This time was no exception. Jay found us the perfect vehicle for our needs at a great price. More
by drmartin
July 13, 2012
WENT IN READY TO DO BUSINESS AND WE DID! DROVE OUT IN A COUPLE OF HOURS WITH MY NEW TRUCK. EVERYONE WAS VERY PLESENT AND HELPFULL. I WOULD DEFINITELY SEND SOMEONE TO GATES. COUPLE OF HOURS WITH MY NEW TRUCK. EVERYONE WAS VERY PLESENT AND HELPFULL. I WOULD DEFINITELY SEND SOMEONE TO GATES. More
by S KONOW
July 12, 2012
Jay was successful in addressing all of our questions and quick to discern our needs. He was adept in describing current price ranges and value in terms of our needs and cost considerations. quick to discern our needs. He was adept in describing current price ranges and value in terms of our needs and cost considerations. More
by Robert Peck
July 09, 2012
Our experience was excellent. Ralph went above and beyond to make sure we were satisfied with our purchase. He was extremely thorough in every aspect of getting us into the lease we needed. He is professiona to make sure we were satisfied with our purchase. He was extremely thorough in every aspect of getting us into the lease we needed. He is professional, yet humorous too! More
by hphilbrick325
