Gates GMC Nissan

Excellent service as always! Professionalism, experience, and personal attention are truly signature characteristics of the employees at Gates Nissan. I am a loyal customer! Thanks to Jay and Ryan for thei and personal attention are truly signature characteristics of the employees at Gates Nissan. I am a loyal customer! Thanks to Jay and Ryan for their help today. More

Gates GMC Nissan by far has been the most pleasant buying experience I have had in my lifetime. We have bought more than 15 cars over the years. Their number 1 and there sister dealership, Columbia Ford, bei experience I have had in my lifetime. We have bought more than 15 cars over the years. Their number 1 and there sister dealership, Columbia Ford, being number 2. Everybody and everything was perfect. Professional, nice, intelligent salespeople and managers. No pressure and no slick or underhanded moves. The owner himself was involved and he made things happen. A pleasure to deal with. The facility is spotless.(as is Columbia Ford too) Speaking of which, their car wash next door is worth the trip. No other car wash makes my car look so good as this one. You can eat off the floor in their garage. Not one tool left out at the end of the day. Everything freshly painted. Neat and orderly. Paperwork, files, everything neat and in its proper place. And I notice everything. I have yet to meet anyone who wasn't friendly and courteous. It's refreshing to see old fashioned work & business ethics. They will have my business as long as we are still in Ct. Many thanks. More

This was totaly an awesome experience. We thank you Ralph for your expertise and sincere knowledge in guiding us to find the "Sweet" deal of our dreams. Fred McDonald, NH. for your expertise and sincere knowledge in guiding us to find the "Sweet" deal of our dreams. Fred McDonald, NH. More

I found total experience notably satifactory in purchasing a pre-owned vehicle at Gates GMC/Nissan located in Willimantic, CT. I particularly wish to praise agent Nathan Ramreaka whom I found ve purchasing a pre-owned vehicle at Gates GMC/Nissan located in Willimantic, CT. I particularly wish to praise agent Nathan Ramreaka whom I found very professional in every manner. All my questions were answered to my satifaction, I did not feel pressured to purchase at any point, and I was given a full explanation particularly of the electronics, located in the automobile. I would recommend this dealership to anyone who is interested in purchasing an automobile because of the quality of personal who will assist the prospective buyer and because of the quality and quantity of automobiles that are available. Donald C.Hardy More

The purchase of our new Rogue went very well without any issues. when we noticed a couple issues with the paint we were assured that they would be addressed and fixed to our satisfaction. issues. when we noticed a couple issues with the paint we were assured that they would be addressed and fixed to our satisfaction. More

Very poor customer service in the service department. Was basically told to pound sand and see another dealer after my truck was in for a week only to leave with both same problems if arrived for. And to to basically told to pound sand and see another dealer after my truck was in for a week only to leave with both same problems if arrived for. And to top off my frustration, service manager hung up phone on me after not being able to tell me what was done.Guess its hard to find a service department who has techs who do not guess on repairs. Factory trained technicians haha keep guessing guys. Nothing against the dealership it self just big problems with service department. More

Bob, Patrick & Nick were great and put me in the exact truck I wanted for the right price. I would refer Bob to any of friends in the market for a car. exact truck I wanted for the right price. I would refer Bob to any of friends in the market for a car. More

TO WHOM IT MAY CONCERN MY WIFE AND I WERE VERY HAPPY TO WHOM IT MAY CONCERN MY WIFE AND I WERE VERY HAPPY WITH FRIENDLINESS, SERVICE & OVERALL EXPERIENCE WITH NATE & ERIC. THEY PUT MUCH TIME & EFFORT TO WHOM IT MAY CONCERN MY WIFE AND I WERE VERY HAPPY WITH FRIENDLINESS, SERVICE & OVERALL EXPERIENCE WITH NATE & ERIC. THEY PUT MUCH TIME & EFFORT INTO EVERY DETAIL. WOULD HIGHLY RECCOMEND THEM BOTH TO FAMILY & FRIENDS. CAR LOOKED GREAT. THANKYOU DONNA & JIM DOUBLEDAY More

I was very happy that gates was able to get us out of a lease my wife hated. everyone was great and we have no complaints lease my wife hated. everyone was great and we have no complaints More

After a shaky start (referred to as the wrong name in their initial email) I had a great experience overall. Dealing with Ryan over email was great; his communication skills and willingness to make a de their initial email) I had a great experience overall. Dealing with Ryan over email was great; his communication skills and willingness to make a deal are a big plus. Bob is seasoned salesman and very relaxed, exactly what I look for. Eric(with some assistance by Nick) did a great job finalizing the paperwork and I drove away quickly with no issues. Great atmosphere and they definitely make you want to return. More