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Gates GMC Nissan
North Windham, CT
3,845 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,845 reviews
October 01, 2013
Ralph is great to work with. This is the second car that we have gotten from him. He knows his vehicles and he patiently answered all of my questions. He stayed an hour after closing time to make sure I und we have gotten from him. He knows his vehicles and he patiently answered all of my questions. He stayed an hour after closing time to make sure I understood all of the options on my new Altima. We look forward to working with him again. More
by lilynew
Employees Worked With
October 01, 2013
I had a good experience with Brian and they were kind enough to let me take a four hour golf break. This is the second car I bought here, and probably not the last enough to let me take a four hour golf break. This is the second car I bought here, and probably not the last More
by Aaronbentsen
September 24, 2013
Everyone at this dealership was genuinely friendly. They go above and beyond for each customer. The entire process was enjoyable. I had looked at the same car at another dealer and hands down this dealershi go above and beyond for each customer. The entire process was enjoyable. I had looked at the same car at another dealer and hands down this dealership was the best. More
by Erin1011
September 23, 2013
This dealership is 37 miles from my home an I went there after an internet search of their website. It was a trip worth taking. In fact my daughter bought her car there and then encouraged me to buy a new after an internet search of their website. It was a trip worth taking. In fact my daughter bought her car there and then encouraged me to buy a new car as well. The staff are friendly and efficient. There is no pressure and the purchasing process was free of stress and fair. Our two purchases were especially favorable deals which included rebates and discounts. Deals too good to pass up. Our trade-in's were given fair value and helped reduce our overall cost. Thanks so much to Jimmy Satalino, Thomas and Eric Gates. I would without question travel the road back to Gates Nissan to do business again with them. More
by 525929
September 19, 2013
It is really great dealer to make a deal with. Friendly sales, enthusiasm service, and so many good things I can't describe now . so... sales, enthusiasm service, and so many good things I can't describe now . so... More
by mucing
Employees Worked With
September 18, 2013
Excellent experience. Smooth transition into a great vehicle at an exceptional price. Brian and Eric were great. Would recommend the gates family of dealerships to anybody in the market for a new car. vehicle at an exceptional price. Brian and Eric were great. Would recommend the gates family of dealerships to anybody in the market for a new car. More
by Sethburzycki
Employees Worked With
Eric Gates, Brian Philips
September 16, 2013
I had a Great expeience. I came in with lots of questions for Jimmy. He always went straight to the point putting in a little humor and endin with "You Got It!" Jimmy and Nick worked fast And Got me out Of for Jimmy. He always went straight to the point putting in a little humor and endin with "You Got It!" Jimmy and Nick worked fast And Got me out Of a situation that I didn't think it was possible. Their all a great team and I will be back in the future! More
by Yeti776
September 10, 2013
This is a quality dealership. The producs and the staff are great. Since we have been doing business with Gates for many years we knew what to expect and we were not disappointed. Everything was great. Pau are great. Since we have been doing business with Gates for many years we knew what to expect and we were not disappointed. Everything was great. Paul was great, he couln't have done more to get this deal done. Thomas was extremely helpful. Every person we met and worked with were so helpful and friendly, made us feel very comfortable. Great experience overall. More
by patanddana
September 05, 2013
The employees at Gates Nissan were very interested in meeting my specific needs and were not satisfied until they did. Paul Bacon my salesman is the best sales person I've ever delt with. Eric Gates th meeting my specific needs and were not satisfied until they did. Paul Bacon my salesman is the best sales person I've ever delt with. Eric Gates the man who handled financing was very accommodating and made the buying experience very easy. I would not hesitate to recommend Gates Nissan to anyone looking to purchase or lease a car. More
by Twyla0416
September 03, 2013
I was seeking to purchase a pickup truck for the fall and happen to locate two: one of which was at this dealership (Gates). I live on the shoreline so it would have been a bit of a ride to pick it up but I happen to locate two: one of which was at this dealership (Gates). I live on the shoreline so it would have been a bit of a ride to pick it up but I was willing to do so if the people working at the dealership were professional, responsive, and helpful. I opted to finance rather than purchase outright for business and tax reasons, and found that Nick (finance guy) was clueless. Multiple phone calls were made to obtain different pieces of the 'puzzle'. But, at least he was capable of writing down the proper phone number and dialing it! Tom - he was another story! He either couldn't record the right numbers or couldn't read his own handwriting! Honestly - almost from the beginning the interactions gave a new meaning to the phrase clueless! Perhaps it is the fact that the dealership is not in a metropolis or perhaps the people working there act like its a 'mom and pop' shop or business, but when I called asking to speak with the owner or obtain his email or be put into his voicemail, I was told by Samantha that she didn't know his email, that he didn't have voicemail, and that she couldn't give me the owners name as the business was in a transition and it was switching to one of the sons. WOW! This is a scary place. Don't waste your time like i did! I ended up purchasing my other selection (the other of the two trucks I had found) at Wallingford GMC - NOW that is a professional dealership! I highly recommend Wallingford! Again, DONT waste your time with Gates!!!!! More
by vjmba
