
Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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This was the best car purchasing experience I have had. The entire staff, even those that I didn't actually work with, was professional, friendly and courteous. Gates offered a fantastic internet price on The entire staff, even those that I didn't actually work with, was professional, friendly and courteous. Gates offered a fantastic internet price on the vehicle. When I walked into the showroom, Paul greeted me and we immediatley located the truck, drove it and sat down to talk price. No pressure, just right to business and the bottom line, which I appreciated. I left a deposit to think about the purchase over the weekend, and did some research at other dealerships. No one could even come within $2000 of Gates price. On Monday, my only decision was which color and options. And that was wasn't the simplest, because Gates had so many more Frontiers than any of the other dealers. On Tuesday I returned, and within about 90 minutes, completed the transaction, including financing. If I had any complaint, it would be that the internet price was so low, I couldnt squeeze another penny out of the deal. But that's the kind of complaint you actually like to have. If the price alone wasn't good enough, since I had no trade-in and live 30 miles away from Gates, Paul even offered to have someone pick me up so I wouldn't have to find a ride to get my new truck. I would have to categorize that as above and beyond. More
Everyone was very friendly, and very informative on all vehicles sold. The service was quick and efficient. We couldn't have asked for a better dealership! vehicles sold. The service was quick and efficient. We couldn't have asked for a better dealership! More
I had a wonderful time! Great service! The staff was extremely friendly! Sharon Duga gave me a tour of everything that gates had to offer including car wash, maintenance services, and meeting the staff. extremely friendly! Sharon Duga gave me a tour of everything that gates had to offer including car wash, maintenance services, and meeting the staff. She also suggested a different vehicle then what I had in mind I felt much safer and more comfortable in the vehicle she suggested. More
Rick Ackel is a efficient, friendly, confident, and knowledgeable salesman. Rick and every department at Gates GMC Nissan made the process of purchasing a vehicle easy and painless. I filed a credit knowledgeable salesman. Rick and every department at Gates GMC Nissan made the process of purchasing a vehicle easy and painless. I filed a credit application online and was approved within hours. The amount of paperwork was minimal and the monetary numbers were precise - I knew exactly what I was getting into before I even decided to purchase the vehicle without any pressure! Because I was purchasing a used vehicle and know next to nothing about mechanics, I had many questions about the condition of the car. Rick eased my mind by relaying my concerns to the Mechanics Department. Gates performed a thorough inspection of the vehicle, performed some regular maintenance work and then fixed a few minor things upon my request. Rick provided me with paperwork listing the work that had been done to ensure that my "new" vehicle was road worthy and up to Gates Standards. I can't say enough about Rick's efficiency. I decided to purchase the vehicle on a Wednesday night and the vehicle was inspected, cleaned, insured, registered and in my driveway on Friday. I can fully appreciate the time that it took every department at Gates to organize just my one purchase and I thank you all. Rick, I thank you for putting up with all my questions and phone calls in a friendly, honest manner. Your great personality put me at ease and made this experience an easy and pleasant one. I highly recommend Gates GMC Nissan and RICK ACKEL. More
The Dealership is a friendly attractive and upbeat enviroment. The salesman were willing to go above and beyond what i perserve as the normal customer business relationship. Paul & Nick made sure I g enviroment. The salesman were willing to go above and beyond what i perserve as the normal customer business relationship. Paul & Nick made sure I got the color of vehicle I wanted and was delivered the next day. It was cleaned and ready for me to drive right off the lot. They were truly concerened that I was more than satisified with my purchase. This is my 2nd experience purchasing from Gates Nissian and I will return again for my next vehicle purchase as well. And will highly recommend Paul, Nick and Gates dealership to all. They worked very hard at getting a vehicle to a price as close as they could that was affordable to me!! More
I have purchased numerous vehicles from the various Gates family over the years and returned for another great experience. They are very easy to deal with and make the car buying experience seamless. family over the years and returned for another great experience. They are very easy to deal with and make the car buying experience seamless. More
I gave this rating because the staff and service at Gates was just tremendous. Extremely friendly and courteous. professional sales people all around. Would not hesitate to buy another vehicle there or recom was just tremendous. Extremely friendly and courteous. professional sales people all around. Would not hesitate to buy another vehicle there or recommend it anyone. Job well done! More
Buying new Nissan Murano at Gates Nissan was by far best experience ever. Friendly, very polite atmosphere with great respect towards potential buyers. It was probably the first dealership where there was n experience ever. Friendly, very polite atmosphere with great respect towards potential buyers. It was probably the first dealership where there was no "mind-games and no sarcastic comments during discussing the price of our future car. Bob, Ryan and Brian were very patient and it was actually pleasure making deal with them. Eric was so helpful and very professional while financing our purchase. All of them were working very hard to please us and make the whole buying process as smooth as possible. They really care. After the purchase Bob sent a few follow-up e-mails and gave us a call as well just to talk about our new vehicle. Nice gesture. We already scheduled our first oil change service and it has been confirmed by phone in very professional way. Sounds like the Service Department is probably as good as Sales. We definitely recommend Gates Nissan for anyone! Andy and Agata More
THANKS TO EVERYONE FOR ONE OF THE BEST CAR PURCHASING EXPERIENCES (EVER). LOVE THE JEEP. RESPECT YOUR SALES OPERATION. THANKS AGAIN JAY!!!!! STAY WARM !! -HUGH LOWENSTEIN EXPERIENCES (EVER). LOVE THE JEEP. RESPECT YOUR SALES OPERATION. THANKS AGAIN JAY!!!!! STAY WARM !! -HUGH LOWENSTEIN More
Paul was very friendly... Once I choose the truck i liked, Paul worked with me to get me the best deal possible.. I love my new truck.. liked, Paul worked with me to get me the best deal possible.. I love my new truck.. More