
Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great Dealership I have now purchased my second Buick from Gates. I have had an excellent experience with this dealership from sales to service. As a woman, I used t I have now purchased my second Buick from Gates. I have had an excellent experience with this dealership from sales to service. As a woman, I used to fear going to any dealer to buy a car for fear I was being misled just for sales. I am very pleased with the sales staff, specifically Paul Bacon. He sold me my Verano and now helped me upgrade to an Encore to meet my current needs. Paul is very easy to work with, very personable and down to earth. I never felt pressured. I would recommend him to any of my friends looking for a car. More
New Car Purchase The whole car buying experience was straightforward and pleasant. All our questions were answered and all issues were resolved. We were able to find The whole car buying experience was straightforward and pleasant. All our questions were answered and all issues were resolved. We were able to find a car, test drive it on Friday and take it home on Saturday. More
Satisfied Customer We were very impressed with the ease of purchasing a vehicle from Gates Nissan. Very personable, honest and made us feel comfortable and not pressure We were very impressed with the ease of purchasing a vehicle from Gates Nissan. Very personable, honest and made us feel comfortable and not pressured at all. Highly recommend the dealership for a vehicle. More
Great experience with Gates We were very satisfied with the service and attention we received while looking for, choosing, and purchasing our new vehicle. All aspects of the pro We were very satisfied with the service and attention we received while looking for, choosing, and purchasing our new vehicle. All aspects of the process were made easier by all the guys we worked with, especially James. More
Great dealership! They're Not pushy salespeople! Sales staff sticks true to being all about customer service and satisfaction. I would recommend others to do business h They're Not pushy salespeople! Sales staff sticks true to being all about customer service and satisfaction. I would recommend others to do business here and I will return when in the market again. More
Purchase of New Car My overall impressions of the Nissan cars has been one of the driving forces when I had decided to purchase a new car. I had seen many ads for Gates My overall impressions of the Nissan cars has been one of the driving forces when I had decided to purchase a new car. I had seen many ads for Gates and also they were recommended to me by several people I know. My first visit to Gates was wonderful, not only was I greeted by Paul Mazza outside the building but other people whom I assumed worked there as well. Nice feeling to see smiles and graciousness. Paul listened to what I had to say and what I was looking for in a new car. I also mentioned I was not yet ready to buy, but probably in mid April or so. I never felt pressured to buy and to me that is very important as I will ask questions and expect the sales people to respect and understand my concerns etc. Paul called a few times left messages and never once did I feel pressured. When I decided I was ready to pursue buying a new car I called ahead to be certain that Paul would be working that day. I was greeted as a real person not just someone who may buy a car. Paul took a lot of time to listen to exactly what I wanted and as I had done research into the Nissan Altima and the various packages that I could have also the price range and trade in of my present car, he was so down to earth and very easy and comfortable to talk to. I felt he was very honest and open and on a few questions I asked he checked on and overall I had such a wonderful experience at the dealership. The Business Manager was very open and interested in me as a person as well. I felt very relaxed and comfortable there. Everyone who passed by the desk had a smile and said hello which was very nice. When I went to pick up my car today Paul explained everything on the running of the car down to the smallest detail. When I left with my new car I felt comfortable and was reassured by Paul that I can call at anytime if I have questions.. I was also introduced to the maintenance department people who will car for the car when I bring it in for service. All small details, I feel, were very well covered. I would return there in the future for new vehicles and ask for Paul Mazza. I highly recommend Gates Dealership to everyone as I feel they will be given extremely great service and feel like someone cares about them. More
excellent service, friendly, knowledgable Thanks Jimmy Satalino ! The 2013 chevy Silverado is perfect it was great meeting you thanks for working with me on this purchase and taking care of al Thanks Jimmy Satalino ! The 2013 chevy Silverado is perfect it was great meeting you thanks for working with me on this purchase and taking care of all the details and making the process so smooth and quick! Eric St.John More
Great overall experience, would definitely recommend This was my first car buying experience, and overall I have no complaints. Great customer service- every employee I encountered was super friendly and This was my first car buying experience, and overall I have no complaints. Great customer service- every employee I encountered was super friendly and helpful, and I would definitely recommend this place to anyone. More
Great customer service I will be recommending Gates to anyone in need of a great dependable car! The staff was very friendly and knowledge! They were very cooperative with I will be recommending Gates to anyone in need of a great dependable car! The staff was very friendly and knowledge! They were very cooperative with meeting my needs! More
Excellent Dealership Sales person was exceptional working with us and answering all our questions and needs. This was the best Dealership we went to out of three. We are f Sales person was exceptional working with us and answering all our questions and needs. This was the best Dealership we went to out of three. We are from Rhode Island and it is sad that you have to leave the state to be treated descent with no pressure if you bought a vehicle or not. More