Gates GMC Nissan

The sales staff was excellant I usually went to Suburban Subaru, but was completely happy with the sales people and the entire staff. I will definitely come here again as I was ver I usually went to Suburban Subaru, but was completely happy with the sales people and the entire staff. I will definitely come here again as I was very happy. More

the gates experience on a cold winter afternoon after visiting the gates parts dept. to pick up a rear wiper blade for my wife acadia I decided to check out the sales dept to see what they had after visiting the gates parts dept. to pick up a rear wiper blade for my wife acadia I decided to check out the sales dept to see what they had in the way of pickups. my truck was 8 years old and I usualy trade every 3 years. how time flies. I have been buying gmc, buick and nissans since 1975. all from gates. the service and sales have always been great. the staff at gates has always been pleaseant and knowledgeable concerning their products. we plan to return for our next vehicle. a warm experience on a cold day. thanks paul, tom and chris. More

Comfortable and Professional Went to Gates to check outused cars. Was greeted and assisted by Sales Consultant Nate Rameaka. He proceeded to go against everything I thought of a C Went to Gates to check outused cars. Was greeted and assisted by Sales Consultant Nate Rameaka. He proceeded to go against everything I thought of a Car Salesman to be. He was couteous, knowledgable and willing to assist in the car purchasing process. With his help and the assistance of the finance team(Nick and Chris). I was matched with a NEW vehicle that best suited my situation. Nick and Nate worked diligently to fit me with a proper vehicle. I would HIGHLY recommend Gates(and already have)to anyone looking to purchase a New Vehicle! More

Over the top customer service! 6 stars if I could! My wife and I had been to 3 other dealerships and had not found what we were looking for, namely -Customer Service! For some reason it was hard to fin My wife and I had been to 3 other dealerships and had not found what we were looking for, namely -Customer Service! For some reason it was hard to find a good car buying experience so far in our search. Gates was a different experience, even while entering the sales lot. Within moments of talking to Paul Bacon I knew we would be buying a car here. Sure enough, several test drives later- we came to a good deal on a beautiful 2011 Honda Pilot that well suited our needs. Working with Chris Messier for final paperwork was also a delight. There are no high pressure sales tactics or other uncomfortable practices to be found at Gates. This dealership has earned our respect and certainly knows how to treat a customer. This is exactly how a dealership can earn ALL of my future business. More

A very pleasurable experience This was hands down the best dealership experience I have ever had. I have bought many other vehicles from other dealers, but nobody comes close to th This was hands down the best dealership experience I have ever had. I have bought many other vehicles from other dealers, but nobody comes close to these guys! Brian Philips knew exactly what I was looking for, & was very knowledgeable of the GMC product. Between him & Chris Messier, I told them the ballpark I wanted to be in as far as payment & they made it work without missing a beat! Everyone that even just passed by me in the dealership was really friendly & made you feel comfortable! The place was very nice inside. I have been telling everyone that asks me where I bought the truck from, that these guys up at Gates are solid guys! I had a problem with an old tax bill on my old truck so they couldn't give the plates that day. I went & paid the taxes in my town & Brian sent a nice gentleman down to my work in Hartford with my new plates! Who could ask for anything more?! If your looking for an awesome dealer in CT, go see them. It's a no-brainer! Thanks again! More

Great expirence This was my first time financing a car, I had no idea what I was looking for or really anything about buying a car. Helped me a lot and got me a car I This was my first time financing a car, I had no idea what I was looking for or really anything about buying a car. Helped me a lot and got me a car I really love for a low price More

Never going anywhere else! Martin was awesome through the whole process.... it was the fastest buying process ever! Martin walked me through every step of the way - answered eve Martin was awesome through the whole process.... it was the fastest buying process ever! Martin walked me through every step of the way - answered every question - and gave me exactly what I was looking for without ANY pressure! He was FABULOUS!!! GO GATES! More

Great customer service The dealership was great, I have a 3 year old and everyone was amazing with him and his lack of attention span and fussiness the entire time. I walked The dealership was great, I have a 3 year old and everyone was amazing with him and his lack of attention span and fussiness the entire time. I walked in with a payment budget and plan and they helped me lease a brand new SUV that could accommodate my family needs and all within $13 of my goal. We went over various options until we found something that worked, I never felt as though I had to do what they wanted or pay extra for what I was looking for. More

"Great Car Dealer" All the staff there was very helpfull, answered all my questions .Also met with the service staff for future maintenance on my new truck.Will definite All the staff there was very helpfull, answered all my questions .Also met with the service staff for future maintenance on my new truck.Will definitely recommend GATES to other people. More

great experience Friendly staff, great customer service. Jim Horan was very helpful, and had excellent knowledge about the car I purchased. Jim was able to answer all Friendly staff, great customer service. Jim Horan was very helpful, and had excellent knowledge about the car I purchased. Jim was able to answer all my questions. I had a great experience and I would definitely recommend this dealer to family and friends More