Gates GMC Nissan

Tara & Chris were great but Tom Gates is an angry little man .I came in just kicking the tires and Tara was easily able to find a truck that I liked without any pressure at all. I had a 2002 Chevy Silverado with .I came in just kicking the tires and Tara was easily able to find a truck that I liked without any pressure at all. I had a 2002 Chevy Silverado with fewer than 140k and a 2009 Yaris with about the same. We did the normal dance with the price of trade in's but nothing dramatic and I left the Yaris and went home with my 2013 Silverado. The next day I brought in by 2002 Chevy as the 2nd trade in. When I found that Tara was off Tom Gates asked me what I needed. I told him that until I got in the truck I had forgotten that I had just had an electric tow brake installed into my truck and would appreciate if they pulled it out and put it into my new purchase. Immediately he came back with an attitude and answered "well that will cost you $200." I said "That's crazy. I would have asked for it in writing if I had realized it". His response was "Don't raise your voice to me. I already gave you too much for your trade in's and if you want the brake removed and installed then you will pay for it". When I asked him if he was willing to lose the entire sale for $200. He said "Yup. No problem". The ONLY reason that I didn't walk away from the entire deal was because Tara & Chris were awesome and that I liked the truck. Craig should cringe at the thought of this angry, anti-customer sales manager as the future of the empire. My dealings with him make me not even want to come back for service! More

Excellent service Love this dealer. Bought my last 2 new trucks from them. Hope I'm still alive to buy number four and I didn't have to trade my goat! Love this dealer. Bought my last 2 new trucks from them. Hope I'm still alive to buy number four and I didn't have to trade my goat! More

They are the best!! Couldn't have asked for a better experience. I don't always feel comfortable going car shopping but Gates had the nicest, knowledgable, friendliest, q Couldn't have asked for a better experience. I don't always feel comfortable going car shopping but Gates had the nicest, knowledgable, friendliest, qualified and responsive people I have ever death with. I felt comfortable right away and received the highest customer service. Great place! Great people! Great dealership! More

New car Paul Bacon was a great dealer. The day had not started great but ended with a fabulous new (to us ) car and a wonderful experience at Gates. Thank you Paul Bacon was a great dealer. The day had not started great but ended with a fabulous new (to us ) car and a wonderful experience at Gates. Thank you sales team. More

Great service From start to finish, gates made my car buying experience quick and easy, with great customer service. No complaints whatsoever, everyone was very fri From start to finish, gates made my car buying experience quick and easy, with great customer service. No complaints whatsoever, everyone was very friendly and professional. More

Good customer service. Great service and knowledge. Found the best way to satisfy the customer. All sales people are really friendly and trained to be the best. Thanks for Great service and knowledge. Found the best way to satisfy the customer. All sales people are really friendly and trained to be the best. Thanks for your help and support. More

Our new Buick purchase We are very happy with our new Buick purchase. Very pleased with all the help from their staff. Bob has always made sure that you are Happy. Great peo We are very happy with our new Buick purchase. Very pleased with all the help from their staff. Bob has always made sure that you are Happy. Great people! !!! Nick also is very easy to work with. A pleasant experience. More

Great Group of people The staff at Gates is top notch! Everyone was very helpful and made my car buying experience stress free and fun. I will definitely be returning to th The staff at Gates is top notch! Everyone was very helpful and made my car buying experience stress free and fun. I will definitely be returning to this dealership in the future for any of my car needs. More

Helpful and understanding I went to this dealership as I had a lease on a Nissan Rogue that was ending. I have had Ralph as a salesperson for eight years. He was, as usual, m I went to this dealership as I had a lease on a Nissan Rogue that was ending. I have had Ralph as a salesperson for eight years. He was, as usual, most helpful in all areas and I ended up buying a new Nissan Vera Note. More

Deal of a lifetime I had Ralph as my sales person he was great I got the best deal frist time I don't feel I got ripped off buying I car I had Ralph as my sales person he was great I got the best deal frist time I don't feel I got ripped off buying I car More