
Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Amazing It was an amazing time. devontae was amazing. Down to earth and did not beat around the bush . I would refer him to anyone my mom grandma anyone. It was an amazing time. devontae was amazing. Down to earth and did not beat around the bush . I would refer him to anyone my mom grandma anyone. More
An Excellent Car Buying Experience My wife and I recently purchased a new GMC Acadia Denali. The entire transaction was an outstanding experience. We worked closely with Martin Quinones My wife and I recently purchased a new GMC Acadia Denali. The entire transaction was an outstanding experience. We worked closely with Martin Quinones and Ryan Lapierre. Both were extremely knowledgeable and thoughtful throughout all points of the transaction. Ryan was excellent to work with and laid out the different options to purchase/lease the vehicle. He answered all of our questions and helped us make an informed decision that was the best option for our family. Martin did an excellent job throughout the entire sales process. He was highly knowledgeable about the vehicle and all of its bells and whistles. He spent a number of hours showing my wife the demo model a few months ago to make sure she was comfortable. On the day that we got our new vehicle, Martin delivered it to our house which saved us time and effort. He also spent about two hours with our family walking us through everything with the vehicle. In summary, I honestly could not have asked for a better car buying experience. Our family is very happy with the new vehicle. I can't wait to pay it off so that I can start thinking about getting a new SUV for myself! Thanks again to Martin & Ryan for an outstanding experience. I will (and have already) shared our experience with family and friends and would strongly recommend they go to Gates if they're looking for a new vehicle. It is obviously an extremely well-run operation that provides an excellent customer experience. Thanks again. Bryan. More
Excellent new vehicle purchase experience Right from the first steps through the door I could tell this was no ordinary dealership. The atmosphere and staff were much more laid back which took Right from the first steps through the door I could tell this was no ordinary dealership. The atmosphere and staff were much more laid back which took the edge off of what I am sure we all feel in most dealerships. My sales person Tara Rasmus could not have been nicer. She is extremely knowledgeable of the vehicles and process which also helps to relax you so you can enjoy the whole experience. The one big noticeable difference with my experience at Gates was the no bull straight to the point no pressure attitude. No games, no going back and forth for hours just straight up let's get it done pricing. Everyone really goes out of their way to not only make you feel comfortable but to make sure your experience is an enjoyable one. Attention to detail was second to none! Many thanks to Tara, Charlie Mannix, Ryan Lapierre and Chris Messier. Professional, courteous and just really nice people to deal with. So glad I made the drive from Rhode Island to Gates. No matter where you are from they are worth the ride. I also want to thank Martin Quinones as my very first communication back in March when I first started considering a new vehicle was with him. He answered all my questions in a knowledgeable and courteous manner. His staying engaged with me in conversation for an extended period of time is one of the reason I felt I needed to give Gates a chance. Thanks Martin. More
Very efficient with locating the vehicle I was interested in Tara immediately responded to my various inquiries throughout the purchase process. She was able to locate the vehicle I was interested in and stayed Tara immediately responded to my various inquiries throughout the purchase process. She was able to locate the vehicle I was interested in and stayed within my price range. More
Excellent customer service and follow up experience Both Charlie Mannix and Nathan Rameaka were very helpful thoroughout the entire purchasing process as well as Chris Messier with the financing portion Both Charlie Mannix and Nathan Rameaka were very helpful thoroughout the entire purchasing process as well as Chris Messier with the financing portion. They were very responsive to my inquiries from start to finish.. On two different occasions, Charlie and Nate were able to bring the vehicles to my home because of my work schedule which was a huge plus. We stayed in communication over a several month period which involved phone calls, text messages and emails which was great. Charlie and Nate located the exact 2500 Denali HD that I was looking for and notified me of new arrivals and color options in the time leading up to finding the truck.. I was also very impressed with the cleanliness of the dealership and selection of trucks that were available. I would definitely recommend to friends, family and co workers to check out Gates! More
Great customer service and purchase Amazing customer service and a great purchase. Ralph listens to the customer needs and desires, with that he does a great job matching the customer to Amazing customer service and a great purchase. Ralph listens to the customer needs and desires, with that he does a great job matching the customer to the right vehicles that fit their needs. More
Excellent Dealership and Exceptional Service by Nate Rameaka This was the second vehicle we purchased from Gates, both with Nate Rameaka. We have had nothing but positive experiences with Nate and at Gates, and This was the second vehicle we purchased from Gates, both with Nate Rameaka. We have had nothing but positive experiences with Nate and at Gates, and I recommend this dealership to anyone looking to purchase a vehicle. More
Tara Rasmus Tara was incredible. She was extremely nice and went above and beyond to help us out and find the perfect vehicle within my price range Tara was incredible. She was extremely nice and went above and beyond to help us out and find the perfect vehicle within my price range More
Great service and friendly employees. Had a great experience with everyone involved. Price of the vehicle met all expectations. Would definitely do busines service and friendly employees. Had a great experience with everyone involved. Price of the vehicle met all expectations. Would definitely do business with Gates again. More
exceptional service by Mr Bacon & Mr Truax I received exceptional service by both Paul Bacon, Sales, and followup by GM and finance mgr Nick Truax. I am 68 yrs old and bought many new vehicles I received exceptional service by both Paul Bacon, Sales, and followup by GM and finance mgr Nick Truax. I am 68 yrs old and bought many new vehicles in my lifetime and have to say this experience rates right at number one and at the top. More