Gates GMC Nissan

A complete pleasure Brandon took us on a test drive of the car we liked and we fell in love with it. He then did all the paperwork-- including registration and insurance Brandon took us on a test drive of the car we liked and we fell in love with it. He then did all the paperwork-- including registration and insurance transfer. He was such a pleasure to work with - profession, friendly, down to earth and had a great sense of humor I highly recommend him to anyone interested in purchasing a car. More

Quite simply the ideal vehicle purchase experience Tara is knowledgable, patient and professional. She maintained effective communication throughout the process, and was eager to assist in every way po Tara is knowledgable, patient and professional. She maintained effective communication throughout the process, and was eager to assist in every way possible. This customer-centric attention extends to the service department as well; It was - and continues to be - a pleasure working with the team at Gates GMC Buck Nissan. More

Charlie Mannix and Jay truly made this experience worthwhile Simply stated, Charlie and Jay went above and beyond to meet my needs and make my first Gates experience worthwhile and satisfying. I can feel confide Simply stated, Charlie and Jay went above and beyond to meet my needs and make my first Gates experience worthwhile and satisfying. I can feel confident, relieved and overjoyed in becoming a first time Gates customer, which is now likely to continue for years to come. THANK YOU! More

Outstanding in every respect. We sent 20 emails to dealerships specifying the GMC vehicle we wanted. Nate Rameaka's response and follow up was vastly superior to all of the other We sent 20 emails to dealerships specifying the GMC vehicle we wanted. Nate Rameaka's response and follow up was vastly superior to all of the other responses. He found the truck we wanted at reasonable price. His commitment to excellence was obvious and he made the process easy and enjoyable. Gates is about three hours from my home but Nate, his associates, and the overall dealership made the trip worthwhile. The actual delivery was handled by Jimmy Satalino who answered my questions and sent us on our way as totally satisfied customers.Over thirty years ago while working for IBM I had occasion to work with Tom Peters, the co-author of "In Search of Excellence". The book is a compilation of interviews with executives of companies held in high esteem. One of the interviews was with the owner of the Louisville Cardinals, the first team in the history of professional baseball to draw over a million fans. When asked how that happened the owner replied, "Clean rest rooms." Gates rest rooms are immaculate and that same excellence is apparent and seems to permeate every facet of the dealership. Gates is the model for excellence in automotive/truck dealerships. I left the dealership knowing the Gate's search for excellence is a non-stop ongoing process. Our thanks to Nate for making the deal happen. More

Tara was exceptional! This was my first visit to Gates and Tara was the best I've ever worked with. She was patient and friendly and made my car buying experience the best This was my first visit to Gates and Tara was the best I've ever worked with. She was patient and friendly and made my car buying experience the best ever by far. More

Second time buying a car from Gates This is the second time buying a car from Tara Rasmus. She did a great job! was extremely helpful and knowledgeable. She also was very professional an This is the second time buying a car from Tara Rasmus. She did a great job! was extremely helpful and knowledgeable. She also was very professional and was willing to put forth her full effort to make buying a new car a pleasant experience...Also Nick and Chris did a great job as well.. I Will buy a vehicle again from Gates..Definitely.. Thanks John t More

Great people Nick happens to be one of the most product knowledge Kings in the industry you would be a fool not to go to his store and talk to him directly and und Nick happens to be one of the most product knowledge Kings in the industry you would be a fool not to go to his store and talk to him directly and understand exactly what you're buying before you pull the trigger I recommend the store but I also recommend the salesman Nick Florentino More

When Shopping for a Car, Stop HERE first Came to visit my sister so we could shop for a car for her. Our first stop was Gates GMC Nissan. We did see one car that was a bit over the budget b Came to visit my sister so we could shop for a car for her. Our first stop was Gates GMC Nissan. We did see one car that was a bit over the budget but was in the running because of its history and clean presentation. Test drove great but we needed to see what else was out there. After a 300+ mile road trip around Connecticut, the available used cars AND the salesmen did not compare to the vehicle and salesman experience we had at Gates. A little over an hour away from them, we called to say we were headed back. Our arrival was going to be past closing time and the response we got was, "no problem, I'll wait". I told our salesman that we just wanted to see it and drive it again and that it was not a sold vehicle. When we arrived, he absolutely was still there, the car had been washed, pulled up and another test drive was happening. We knew this was the one. However, because Nick, our Salesman, was going to be off the following day, we waited til he was on to come back to buy. The budget was super tight and just like any used car buyer, we wanted it to be as close to new in appearance. Nick worked hard with the detail crew for us and was able to approve an order on touch up paint for the stone chips on the car. The drivers side mirror had a small crack in the trim piece. So yes, it wasnt how we wanted it to be. Nick spoke with service and they quoted an astronomical price to buy a replacement mirror assembly. I looked on Amazon and found exactly what was needed for a tenth of the price. As soon as it comes the service department will install it without any issues. So, long story short, SO HAPPY, Nick is amazing and Gates GMC Nissan is a friendly place to buy your next car, new or used... Give them a test drive!! Ask for Nick. Doubt you will regret it. More