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Gates GMC Nissan

North Windham, CT

4.9
3,796 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
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143 Boston Post Road

North Windham, CT

06256

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Showing 3,796 reviews

September 15, 2024

Everyone was friendly and very attentive. Answered all of my questions made me feel very comfortable More

by moynihan7060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Gates GMC Nissan responded

Thank you for your wonderful feedback! I’m delighted to hear that our team made you feel comfortable and attended to your questions with friendliness. Providing a welcoming and supportive environment is our top priority, and it's great to know we achieved that during your visit. If you have any more questions or need assistance in the future, please feel free to reach out. We’re here for you! Thank you! Tomas Gates

September 12, 2024

This dealership was very informative before ever even asking about money. They truly care about making your life easier by getting you in a car. One that you love as well as can afford. More

by krogers523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lapierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomas Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Gates GMC Nissan responded

Thank you for your wonderful feedback! I’m thrilled to hear that our team was informative and focused on your needs before discussing financial aspects. We genuinely care about helping our customers find a car they love and can afford, and it’s great to know that this commitment resonated with you. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Best regards, Tomas Gates Gates GMC Nissan

September 07, 2024

Being a Women I have been always nervous dealing with a Car salesman; however, this was the most enjoyable experience I have ever had buying a car. Touch Notch service all around. Ralph went above and beyo More

by cbenoit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Gates GMC Nissan responded

Hi, thank you for taking the time to leave a review for us at Gates Nissan. We're happy we could meet your expectations! Thank you, and have a fantastic day! Tomas Gates Gates GMC Nissan

September 04, 2024

Very friendly experience with Paul and Chris. Other employees greeted with smiles and opening doors. Paul was my salesman throughout my purchase and was very helpful and has remained helpful More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Gates GMC Nissan responded

Linda, thank you so much for the positive review! We look forward to your next visit! Take care! Tomas Gates Gates GMC Nissan

September 03, 2024

Great experience. The vehicle was ready for a test drive when we got there and the salesman who I had been in phone contact with was waiting for us upon our arrival. More

by n2rrq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Gates GMC Nissan responded

Thank you for sharing your great experience! I’m glad to hear that Paul and Chris provided you with excellent service and that everything was ready for your test drive upon arrival. It’s wonderful to know the process went smoothly, and we truly appreciate your trust in us. We look forward to welcoming you back for future purchases! If you have any questions or need anything else, don’t hesitate to reach out. Best regards, Tomas Gates Gates GMC Nissan

September 01, 2024

Jp in sales was very nice and not to pushy like some sales people thank you verynmuch More

by brighambenben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J P
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Gates GMC Nissan responded

Thank you for your feedback! I’m glad to hear that JP made your experience pleasant and that you found him to be nice and not pushy. We strive to create a comfortable environment for our customers, and it’s great to know that JP exemplified that during your visit. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business! Best regards, Tomas Gates Gates GMC Nissan

September 01, 2024

I’ve gone here for a few years for service and could tell that sales would be just as great. Glad I chose to buy from Gates More

by donnieb41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Truax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanna Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Koral Morin
Oct 17, 2024 -

Gates GMC Nissan responded

Thank you for your loyalty and kind words! I’m thrilled to hear that your experience with our service department has been positive over the years and that you felt confident choosing Gates for your vehicle purchase. We strive to provide the same level of excellence in both service and sales. If you ever need anything or have questions in the future, please don’t hesitate to reach out. We appreciate your business! Best regards, Tomas Gates Gates GMC Nissan

August 29, 2024

Excellent response times, friendly staff and organized. Treated like I’d been a long time customer More

by eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanna Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matheus Canido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Gates GMC Nissan responded

Thank you for your wonderful feedback! I’m glad to hear that you experienced excellent response times and found our staff friendly and organized. We aim to treat every customer with the care and respect they deserve, just like a long-time customer. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again! Best regards, Tomas Gates Gates GMC Nissan

August 21, 2024

Paul and nick were wondeful. The process was great explained everything in great detail great customer service. More

by Lynleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomas Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Gates GMC Nissan responded

Thank you for your wonderful feedback! I’m delighted to hear that Paul and Nick provided you with exceptional service and that they explained everything in detail. Our team is dedicated to ensuring a great customer experience, and it’s fantastic to know we succeeded in making your process enjoyable. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support! Best regards, Tomas Gates Gates GMC Nissan

August 18, 2024

I can’t tell you how thankful I am that I had Martin to help me in my journey of purchasing a new vehicle. He made sure I test drove cars explained everything in detail and wanted to make sure I was purcha More

by Christa Casey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Truax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomas Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Gates GMC Nissan responded

Thank you so much for your heartfelt feedback! I’m thrilled to hear that Martin provided you with exceptional service throughout your vehicle purchasing journey. It’s wonderful to know that he made the process enjoyable and focused on ensuring you found the perfect car for you. We take pride in going above and beyond for our customers, and I’m glad that both Martin and I could make a positive impact on your experience. We look forward to welcoming you back in the future! If you have any questions or need assistance, please don’t hesitate to reach out. Best regards, Tomas Gates Gates GMC Nissan

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