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Gates GMC Nissan
North Windham, CT
3,702 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,702 reviews
October 26, 2024
What a total waste of time Talking about a dealership without honor or integrity . I say this because I've bought too many cars and dealt with too many dealers and it's hard to surprise me. We went ther without honor or integrity . I say this because I've bought too many cars and dealt with too many dealers and it's hard to surprise me. We went there twice which is an hour and a half drive each way then We wanted a car after several weeks of negotiating. We finally agreed on price of their car and trade-in was pretty much all set from the start. They just needed to look at the car in person for the second time. At second trip we were in a hurry cause we had an appointment so we stopped by. They looked at the car. They said they'll call us back in just a few after they research it a little bit more That never happened. We got a text message 5 days later that somebody came and bought the car right after we left. I asked why didn't you let us know ?and their reply was because the party didn't pick it up till 5 days later. That was the answer. So I went back and forth and it's upon layers of lies driven by well The usual greed run by a kid with a smirk probably owners, relative or son as a GM.lol They knew I was working with another place and even bigger discount than they're offering but involved a few hour drive which I backed out of in the name of this one. They don't deserve fancy buildings and fake fancy atmosphere paid by deception and milking a customer then laughing about it somewhere in a meeting and calling it a good business practice Their apology was fake, not genuine as this is their practice of doing things. If they went back in time they would still do it the same way. They've done it before and they'll do it again. I'm sure they'll come up with some nonsense reply to this that if they do I will will do P.S. underneath this More
by ZWIERZAK76
October 19, 2024
You have exceptional staffing. Matheus Candi, sales, Eric Burgess, finance, helped direct me in the choosing of the right truck suited for my needs. They’re explanations of your d Matheus Candi, sales, Eric Burgess, finance, helped direct me in the choosing of the right truck suited for my needs. They’re explanations of your different trucks put me in your GMC Sierra 2500 HD. That truck will handle everything I need in the future. And after speaking with your service manager, Mark I knew I made the right choice. More
by Cheryl
October 17, 2024
I was very pleased with Paul Bacon and everyone else that worked with me to help me get a vehicle that was reliable and affordable. Their dedication to their customers and making sure that all aspects of the worked with me to help me get a vehicle that was reliable and affordable. Their dedication to their customers and making sure that all aspects of the purchase was hassle free. I will definitely be going back for any other purchases and service. Thanks Gates! More
by bannons
October 14, 2024
This was my second purchase and I wouldn’t go anywhere else. Martin and the Team at Gates are top notch. else. Martin and the Team at Gates are top notch. More
by CC
October 09, 2024
Great service . .. Martin was the best salesperson I have ever dealt with after buying more than 10 autos in the last 20 years. .. Martin was the best salesperson I have ever dealt with after buying more than 10 autos in the last 20 years. More
by mafontaine
Employees Worked With
October 04, 2024
Martin and the dealership were professional and very easy to work with. Appreciate the way they worked with me through the negotiation and purchasing process without pressuring me. to work with. Appreciate the way they worked with me through the negotiation and purchasing process without pressuring me. More
by bijeshj
October 02, 2024
Martins care, professionalism, and attention to detail is above and beyond. From helping us get the perfect deal and personally delivering our new truck and spending time to go through all the features, all above and beyond. From helping us get the perfect deal and personally delivering our new truck and spending time to go through all the features, all of this is why we continue to buy vehicles from Martin. More
by rpmbuckeye
October 02, 2024
Gates GMC and Nissan was easy to do business with. They were very upfront and honest about their product and cost. There were no high pressure sales techniques used and answered all questions. They were very upfront and honest about their product and cost. There were no high pressure sales techniques used and answered all questions. More
by Glewis01
October 01, 2024
I want to thank Martin for his patience, support and help during the whole process of buying my first car. He is kind, professional and worthy to trust. Will suggest him to anyone who wants a Nissan car. during the whole process of buying my first car. He is kind, professional and worthy to trust. Will suggest him to anyone who wants a Nissan car. More
by mlp24004
Employees Worked With
October 01, 2024
This is our second vehicle we have bought at Gates GMC/Nissan. Our salesman was Martin both times. Martin makes the whole experience easy for us. Martin is very professional, and makes everything with GMC/Nissan. Our salesman was Martin both times. Martin makes the whole experience easy for us. Martin is very professional, and makes everything with the paperwork go easy. We will be looking for another vehicle in the future. And i know we will definitely go and see Martin. I highly recommend Martin for your salesman. More
by animalundertaker
